Tidewater in the Valley, Inc.

You won’t find a better roofing company. I can’t say enough about how responsive, timely, professional, and committed to service this company is. They installed a new roof on our 1850’s home in 2016 and have remained a business we trust ever since. They did a phenomenal job on the installation; since then we have had some “old house” challenges (no fault of theirs) and every time we’ve reached out to them they respond ASAP. We truly appreciate this company.

Let me tell you something about this company. We bought a house on December 2016, we had all Windows replaced. Day1 comes in replace some window, when I say replace nothing is secured just take some of the old put new one, one touch from anybody and everything will fall, smoke iside my house and leave cigarettes ashes behind. I had to call for them to come to at least caulk them from inside, comes few days later does a quick horrible job. Week later they said they are coming to finish everything never showed on the day they were suppose they didn't even call. Their excuse was still waiting on Windows. Finally come back, break a window replace the rest again they didn't caulk all Windows. Wait until the window they broke to replace than come back again they caulk the windows to their low standards. About week later was working on the yard i looked at the windows outside was not caulked.. called them, some came back later that week with an attitude went through it, few days later notice upstairs windows werecaulked from the inside, called them again came back week later with more attitude... I was done with these people until last month when we had crazy rain and hail.. all my windows were leaking inside, I go outside to see the windows and notice the top of the windows wasn't caulked. The wife called and complain, I believe the guy Jeff he is either supervisor or the owner said he'll come either wedensday, Thursday or Friday, like we have nothing to do but wait for them. Guess what again no show no call... I spend money and hired somebody else that done them all in 20 minutes... Please don't even bother with these people they have no clue what they are doing and no customer service at all. This by far the worst company to deal with. I am glad my realtor got to see all this and she is making sure that all her clients will never deal with them.