Thorpe Sheet Metal

We had been trying to get a few plumbing issues fixed through our warranty company for a month and a half. They kept selecting companies that didn’t service our area and who didn’t answer phone calls. The leak in our water heater got so bad it shorted the breaker and we were without hot water for a week before finally giving up on our warranty company.

We called Thorpe and they were at our house within two days. Replaced our water heater for us and got a few other plumbing problems fixed for us all within an hour and a half.
Very much appreciated and recommended!

Called over a week in advance to have a 30 minute repair done. Asked if they could make sure they would be there at the time they had given or let me know of any change because I was 4 hours away. Called to see what was taking so long on the day they were supposed to come out and told me they couldn’t make it. No call and lost a day of work. Horrible. Never again

While Thorpe was unable to resolve my specific issue, I appreciate that they came out to look and offered me a solution. The technicians were kind and professional. The fact that they are available 24 hours is impressive!

The last few issues I have had, they have been the go to company of choice. No problems so far! Great group of guys to do business with and reasonably priced! A++

Our central a/c quit blowing cold with temperatures getting over 100 degrees. We called them on Sunday morning, and within an hour they had someone out here to work on it and had it back blowing cold. Could not have asked for any better service.

Our heat stopped working Saturday morning my husband Phil called the office & spoke to a very nice lady who took his information we had a return call from Butch Thorpe within 15-20 minutes & a technician was at our home within 30 minutes, our heat was fixed within the hour. The technician was very polite, professional and very informative, he took his time to make sure we were satisfied with everything he did to fix it. We have used no one except Thorpe Sheet Metal for all our issues! We would recommend them to everyone!

Central air went out the night before so I called first thing at 8:30 in the morning. I told them my central unit fan was not turning, and told me they would be out with in the day. Three hours later, I receive a phone call with them heading out to our house. Within 15-20 minutes from arriving, Garrett had checked, replaced the part that was bad, and started my central air conditioner back. He even checked my Freon, and got the leaves out of our unit. Definitely using this company again.