The Zone Services

Built to Last has potential in being a good company, however they have a lot to learn in managing their business. We recently hired them to do work in our home, and we were unsatisfied with their services. They only have two employees and take on more work than they are able to do. They do not work for the whole day so the work takes a long time to get completed. If you decide to work with them, please review your work order and follow through with them. Make sure that they complete the order before you make any payments. Also request a receipt from the material lists that they make you pay for upfront, there were some discrepancies in our receipts that had nothing to do with our work. They were supposed to buy new insulations and used old ones on our home. When we brought it to their attention, they dismissed us. They tried to get more money for materials that were supposed to have been purchased from the beginning of the work and couldn’t explain where the materials were. Review your contract throughly because they tried to hold us responsible for equipment fees that the contract specifically stated that they were responsible for. These young men have a lot to learn about business ethics and professionalism. They lack maturity in customer service by not valuing what the customer wants or says. We had to terminate the contract and find someone else to finish the work. It is very hard to work with contractors that don’t see their own errors and make it seem like you’re the issue.

Built To Last has done several jobs for me and rhey have all been AMAZING! Dana is very meticulous and it shows in his work. He strives hard to ensure that you are satisfied. He guarantees his work and will return to make adjustments per the customer's request. He is extremely polite and professional. I will be using Built To Last for all my house needs.!

Great service and great work, built to last team is a great choice for home service needs. I worked with them and have had nothing but positive results. The team is always happy to answer any questions and is always just a quick call away

Their team of professionals is highly skilled and always delivers exceptional results. From the moment I contacted them for an estimate, their customer service has been outstanding. They promptly scheduled a visit to assess the scope of the project and provided a detailed breakdown of the costs involved.

The installation of the flooring was flawless, and they paid great attention to detail, ensuring every corner was perfectly aligned. The painting job they did was equally impressive, transforming the walls with precision and leaving no trace of imperfections. The kitchen remodel was the highlight of their work, as they completely revamped the space, turning it into a modern and functional area that exceeded my expectations.

What sets this company apart is their reliability. They consistently arrived on time and completed each project within the agreed-upon timeframe. Their professionalism and dedication were evident throughout the entire process, making it a stress-free experience for me. Moreover, they always kept me informed about the progress and any unexpected challenges that arose, providing transparent communication.

Another aspect that impressed me was their responsible rates. Despite the high-quality work they deliver, their pricing remains competitive and fair. They never tried to upsell or push unnecessary services, which is a rarity in this industry. Their honesty and integrity are truly commendable.

Overall, I cannot recommend this company enough. Their years of experience, reliability, and responsible rates make them the go-to choice for any home improvement project. Whether it's flooring, painting, or a complete remodel, they consistently deliver exceptional results. I am grateful to have found such a trustworthy and skilled team, and I will undoubtedly continue to use their services for years to come.