Logo of The Window Source of the Piedmont Triad

The Window Source of the Piedmont Triad

  • 1622 S Hawthorne Rd, Winston-Salem, NC 27103
  • Commercial Roofing
  • Financing Available
  • Metal Roof
  • Gable Roof
  • Hip Roof
Phone
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “The Window Source of the Piedmont Triad”?

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Recommended Reviews

Overall Company Rating
Excellent 4.6
Out of 15 reviews
5 stars
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Mont DuB
Jun 18, 2022

I contacted this company for install of storm door. They scheduled for a date with time of 11am.. They claimed their guys was at Lowes for 2 hours trying to get the doors. No one contacted me to let me know there was an issue with getting the doors which was paid for and only needing to be picked up and installed by this company. They didn't show at all I had to contact them and thats when they told me this ridiculous story about waiting at Lowes for 2 hours. Who waits at Lowes for 2 hours and not contact the customer if there was an issue. Then they reschedule for possible Friday if not then definitely would get me Saturday if Friday didn't work. They gave me the same lame excuse of their guys went to Lowes for 2 hours this morning again trying to get the already paid doors. They didn't call me once again to state there was an issue. I HAD TO CALL THEM ONCE AGAIN. What an unprofessional company. They won't contact you if there is an issue but will leave you hanging in the meantime. Communication is not good unless you reach out once the scheduled install time has lapsed. I waited each time at my home for an instalI that was scheduled and no one EVER called to say it was a problem with getting those doors only until I contacted them once I didn't hear from them to see why they hadn't showed for appointment. IF you didn't want my business you shouldn't have said you would.

Melissa Robinson
Oct 5, 2021

Love love love our new windows!!! Yes it took longer than expected but everything does right now. When I would check in Tim was always responded quickly and once they were in got me on the schedule quickly. Can’t say enough about the instillation team they were professional, efficient and respectful of my house. Would highly recommend this company!!!

Shane Thrapp
Sep 15, 2021

They did an amazing job, and our windows look great. Totally happy with this company and would refer them to anyone.

tammy hutchens
Nov 30, 2020

We had 17 windows put in and we are so happy with our new windows. They took their time putting them in and did a great job. We have had them in 6 months now and our ac/ heat does not run near as much as before. We could not be happier with these windows and this company.

Linda
Oct 9, 2019

I was reserved at first when I found this company thinking that I'd not heard about them before. By the time I found them I had already gotten multiple quotes from other companies like Window World, Champion and others. But not Window Source. I was a little leery.
The salesman Tim Shaw was awesome! Very personable & professional! And I got a feeling that he said what he meant and meant what he said! I liked that. He was believable and he used personal stories of his own use of these windows at his own projects that made me feel better about the company.
We had 13 windows removed & installed. They look great. The installers were very good and professional. Great crew!
Our home is older and a lot of the windows didn't even open. We are over the moon excited about having these pretty windows as part of our home!
Thank you Tim & Window Source of the Piedmont Triad!

Dan Baughman
Sep 21, 2019

Pleased with our casement windows. Tim Shaw was reliable sales person. Charles the installer was also reliable and made sure we were ok with the installation. Would recommend this company. The price of windows was good.

Robert R Wilson
Aug 17, 2019

Tim Shaw sold us the door which was positive. However, the door is defective and it seems we were left to deal with Pella on our own. Pella customer service is the worst, they never came to check out what was defective, and their service dept. can't send anyone until Oct. and don't know what the defect is. So who knows if they will show up with the right part, probably nothing and we will have to wait another two months before the door is fixed. Bottom line we are not happy with the process or the product. .

ruth hartsook
May 2, 2019

These folks did an excellent job! Total professionals. Tim advised me honestly about the best choice for our home without any high pressure sales job. The installers did an excellent job. Everything looks wonderful! They were efficient and cleaned up the work area when the job was completed. Also, every appointment was kept and everyone as on time, pleasant and hard working. I love my new windows!!!!

Pamela-Gayle Vernon-Finlen
Dec 28, 2018

We love our new windows! We had several different companies estimate our huge windows in great room beside fireplace. Window Source has the best price but most of all the best looking windows and energy saving too! The installers were very efficient and talented in their process! (This email is a back up so name should read Greg and Pam Finlen!)

Nathaniel Birdsong
Dec 20, 2018

Did a great job installing windows during a house renovation. Up front pricing and quote gave me confidence in their honesty and the final product gave me confidence in their work. Would recommend.

Tina Tonozzi
Nov 27, 2018

Window Source replaced all the windows in my home last week. I am very impressed with the service and quality of the products I received. Tim, Scotty, Uriel were extremely knowledgeable. They communicated well so I knew what I was getting and when it would be installed. When Uriel arrived with his crew, I left to run errands. Uriel and his crew cleaned up and took all the old windows away. Tim stopped by to check on the progress and he even went to the local hardware store to purchase a new lock for the door that was installed. Scotty also checked to make sure I was happy. I highly recommend Window Source because of the customer service they provide and the cost of the quality products they use.

Judy Bell
Sep 29, 2018

Window Source of the Triad did replacement windows for me about 2 years ago. They had the best price, provided quality windows, good workmanship, and cleaned the job site. Yesterday I realized there was a problem with one window, called the sales rep and today Scotty (24 hours later) came out, fixed it in about 2 minutes, FREE!! If you are considering replacement windows call Window Source of the Triad before you make a deal with anyone else, these people know their business!

James Overby
Sep 24, 2018

We replaced all the windows in our house recently using Windows Source of the Piedmont Triad and we were very pleased with the sales, installation and service, the windows look great and are a great addition to our home! Scotty and the whole team have been very helpful throughout this whole process. We are extremely pleased! I would recommend this company to anyone needing windows, whether it is new construction or replacement windows. Thank you! Windows Source of the Piedmont Triad!!!

Roger Scheck
Jan 24, 2018

I have used Window Source on two houses I’ve remodeled and I have them scheduled for a third. I recommend them to all my clients and several have booked them. I’ve had quotes from every company in town and no one can come close to their prices.

Sean Bokhoven
Feb 14, 2015

They did a fantastic job for me. Better quality window than 2 other bigger company estimates I got and for a better price. Installers were on time and professional. They really knew what they were doing. Cleaned up when they are done. Perfect experience. Highly recommend.

Call us and get a quote right now
137 locals recently requested a quote
  • 1622 S Hawthorne Rd, Winston-Salem, NC 27103
  • Commercial Roofing
  • Financing Available
  • Metal Roof
  • Gable Roof
  • Hip Roof
Phone
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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