Logo of The Chimney Doctor, LLC.

The Chimney Doctor, LLC.

  • 1021 Old Fallston Rd, Fallston, MD 21047
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At The Chimney Doctor, LLC, we pride ourselves on our versatility and technical expertise, offering a comprehensive range of services that cater to both residential and commercial projects. Located in Fallston, Maryland, we specialize in roof repair, inspection, coating, skylight installation, gutter installation, cleaning, and tile roofing. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We are recognized for our commitment to delivering durable, high-quality results that provide long-term value. Our organization and consistency in work allow us to tackle a variety of challenges, making us a reliable choice for any roofing or gutter needs. Whether you require immediate assistance or are planning a larger project, we are dedicated to thorough execution and customer satisfaction, serving Fallston and the surrounding areas with pride.

What people say about “The Chimney Doctor, LLC.”?

Customer feedback for The Chimney Doctor LLC is largely positive, highlighting excellent customer service, timely responses, and quality workmanship. Many reviewers praised the team's knowledge and professionalism, noting that their communication throughout the process was exceptional. However, there are significant concerns regarding delays in receiving estimates and dissatisfaction with certain repair jobs, causing frustration for some customers. While the majority of experiences are favorable, the serious complaints about workmanship and communication issues suggest that improvements are needed in these areas.

What Users Like The Most

  • Great customer service, great work.
  • The team removed an old pellet stove and cleaned the chimney. Very courteous and kept the mess to nothing.
  • The Chimney Doctor got the work done in a timely manner and provided us with information about the updates they did.
  • The office staff was easy to work with and extremely knowledgeable about their products.
  • I will be a customer for life after my experience!

What Users Like The Least

  • I have not heard anything regarding my estimate... not professional.
  • Absolutely awful! Job looks terrible and water is still getting into my house!
  • They tell me I am 7th in queue to get my estimate. Two weeks or more for an estimate; not professional.

Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 30 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Kenneth Gemmill
Aug 6, 2025

The Chimney Doctor LLC was very helpful, respectful, friendly, knowledgeable and the work performed was excellent and completed on time.

John Jones
Apr 8, 2025

Great customer service, great work. Needed my chimney cleaned immediately and they took care of all my needs. Thanks again.

Justin King
Mar 27, 2025

Called Chimney Doctor to get an estimate on a pellet stove install. They came out on 3/14/25, it is now 3/27/25 and I have not heard anything regarding my estimate. I reach out to them about it and they tell me I am 7th in queue to get my estimate. Two weeks or more for an estimate; not professional. I still have not received an estimate.

Steve P
Mar 14, 2025

Like many of the previous reviews, my experience with the Doctor was great. The team removed an old pellet stove and cleaned the chimney. Very courteous and kept the mess to nothing. Plenty of pictures and explanation. I had a new sleeve put in and now I'm burning old school fires. There's a good reason they have 4.8 stars as of this writing. I'd give them 6 stars if I could.

Connie Baker
Mar 1, 2025

I called The Chimney Doctor last November for a cleaning and inspection. They were reasonably priced and very thorough. At that time, I was given an estimate to replace the rusted 30-year-old chase cover and chimney cap and I said we'll do it closer to Spring. They came out today to replace it and it looks great!

Belen Gonzalez-Munera
Feb 10, 2025

We called the Chimney doctor after experiencing some heat issues in our home and they had the problem identified in minutes!

They provided the best customer service and gave us an estimate right away! We were leaving town to go to South America a day after the incident so we needed quick work done and they had our chimney liner fixed in hours! We are so thankful for their quick work and expertise.

Thank you to the team, the owner and Elaine!

Elizabeth Sheldon
Jan 28, 2025

We called the Chimney Doctor after purchasing our new home knowing the chimney had a crack in the flue. The crew came out to inspect our chimney and recommended we install a wood stove. The office staff was great to work with and extremely knowledgeable about their products. We selected a wood stove and it was installed promptly and professionally. Their communication was great through the whole process. Highly recommend!

Attilio Zerilli
Dec 3, 2024

Extremely efficient and personable service. Very competitive prices.
Tommy is a true professional. I suggest you reach out to them for all chimney issues.

Dan Strine
Oct 9, 2024

The Chimney Doctor was recommended to me years ago and I haven’t considered anyone else since! Excellent service and communication. Two stoves and multiple cleanings later they continue to impress.

Aaron Waddell
Jul 31, 2024

The crew did a great job diagnosing and fixing the cause of 2 leaky chimneys. They were extremely polite and respectful of our property throughout the 3 day job. Thank you!

Rodney Jones
Jul 13, 2024

Great customer service. Timmy responded out on time and gave me fair estimate. All work was done to my satisfaction. Highly recommend

Katy Kropff
Apr 25, 2024

The Chimney Doctor did a thorough inspection of our two fireplaces and our wood stove when we first moved this fall. They made repairs quickly so that we could use our fireplaces. They were also quick to answer our questions about our fireplaces as this was our first time living in a home with one. They recently did repairs on the outside of the chimney this spring. The Chimney Doctor got the work done in a timely manner and provided us with information about the updates they did. The team was very friendly and accommodating. We will definitely continue to use them for our chimney needs and would recommend to others in need of chimney maintenance.

Jean Blair
Apr 10, 2024

We called The Chimney Doctor because a home inspection showed damage to our chimney and possibly the flue liner. They came out on a Friday and inspected and found some serious issues. They explained everything thoroughly and came out the following Monday to do the job! The person who did the inspection and made the repairs (along with another worker) was very knowledgeable and professional. They showed us the work that was done and it, along with the clean-up, was great! The person in the office was friendly, professional, and very efficient with regard to paperwork and communication. I would highly recommend this company.

Michael Milanese
Dec 21, 2023

I purchased a wood stove insert from them in October and highly recommend this company. They are extremely knowledgeable and provided great service. Karina helped me find the right stove for my home and budget. I truly can’t say enough good things about my experience and will continue to use their services in the future.

Ed Hiltz
Oct 5, 2023

Joe was the technician. He was really friendly, knowledgeable and right on time. Was very respectful of my home and even c
Inspected my roof top chimney. Very pleased with Joe and his service.

Patrick Carling
Sep 5, 2023

Prices were very fair and the prompt start to the work was amazing! Our all brick home is almost 100 yrs old needed lots or brick repointing from years of weather near the water in Edgemere. A company owner flat out told me that he was too old and didn’t want to bother. My roof was leaking because of old mortar and water making it’s way through and coming in my front door. Called Chimney Doctor and they were out almost next day and an estimate shortly after. Quoted a price that was reasonable along with many other issues other than the main water leak. Experts and were happy to help!!! I recommend this company to anyone in need. My parents are in need of work on their chimney. Definitely going to use the Chimney Doctor for any other repairs! Great experience from start to finish!

Patrick Rohe
Jun 10, 2023

Had a very positive experience on a home inspection, and exterior repairs done on my chimney. Easy to schedule, office staff was easy to work with, and the guys who did the work (Joe and Mason) did a nice job! Would use them again (and am planning to, for some interior chimney work).

Tim Albert
Dec 7, 2022

I recently had my chimney swept and checked. They found my liner exhausting my furnace and hot water heater had all but collapsed. The Chimney Doctor quoted me promptly and prioritized the repair. I have two young children and this was of major concern. From the office to the crew doing the work they went above and beyond to get the job done. They are professional and the workmanship speaks for itself. I will be a customer for life after my experience!

Andrea Ricketts-Preston
Nov 22, 2022

Had The Chimney Doctor out for a pretty significant repair. They were very professional and patient when answering questions and were very thorough in their work. Worth every penny and there were a lot of pennies. I would recommend them to anyone looking for an honest business that does quality work in a timely manner.

Lauren Blumenstine
May 18, 2022

Absolutely awful! Our chimney was falling away from the house and water was getting in. Chimney doctor came out to repair it and did an awful patch job. All they did was slap some metal siding on between the house and the chimney. Job looks terrible and water is still getting into my house! THEY REALLY DID NOT FIX IT AT ALL!

R. Miller
Feb 10, 2022

Top notch experience with The Chimney Doctor and their team installing a new flue in our furnace’s brick chimney in a historic home. The office was quick to respond with scheduling and paperwork, and the Field Professionals were very knowledgeable and super informative, explaining all the issues and our options for repairs. They showed up ON TIME for our appointment, made the extensive repairs efficiently, and cleaned up afterwards leaving the furnace looking better than it had in years. Highly professional and very impressive.

Mitch Greenberg
Jan 28, 2022

The Chimney Doctor did a great job replacing two cracked panels in our fireplace. Afterwards, we noticed cold air coming in through the fireplace. I emailed the company late that same evening. I received a call early the next morning and by 9:15 AM the same technician, Weston, was back in our home. Weston quickly diagnosed a problem unrelated to the replaced panels. A piece of rusted metal, from higher up in the fireplace, broke free and was preventing our flu from closing completely. In a short amount of time, Weston, who is an excellent technician, removed and replaced the rusted metal that had fallen. Everyone I dealt with at the Chimney Doctor, from Elaine who did our scheduling to Weston and his assistant who did the work, were very responsive and professional. I would highly recommend The Chimney Doctor for any fireplace related work.

Suzette Gordon
Nov 30, 2021

We just had a major chimney repair completed by The Chimney Doctor and we are very happy. From first meeting to completion of job, everyone we interacted with was very professional, courteous and knowledgeable. I highly recommend them for all chimney needs. Repair, cleaning, inspection. We have used them for all three.
Sincerely Carl and Suzette Gordon

HS Kim (wisesoil)
Jul 21, 2021

It was an excellent experience starting from getting estimates (very thorough and absolutely free as advertised!) to the actual repairs. Friendly and professional crews and staff. Highly recommend!

Lisa Crowe
Feb 17, 2021

I called this morning i needed my chimney cleaned as soon as possible before the big snowstorm they were here by noon. Brent and Caleb were so professional, knowledgeable and friendly. Brent spent the extra time to explain the best way to keep our chimney clean. We will definitely be using them again!

Bethany Ely
Oct 5, 2020

We had a great experience with the Chimney Doctor. They re-lined 2 chimneys and repaired the brick work / crown on both. They squeezed us in to their schedule as soon as possible and the guys that came out were so friendly and lovely. The work looks great and was completed very quickly and without too much disruption over the course of 3 days. The people that work in the office are very kind and responsive as well. Overall a great experience, I would definitely hire them again!

Jeannie Hubbard
Sep 5, 2020

I am so impressed with the Chimney Doctor and he deserves 10 stars ! I had an issue with a water heater with a down draft that BGE Home has tagged out of service. The Chimney Doctor arrived on a Saturday (unbelievable service)., assessed the situation and told me my options. He must of spent a good half hour with me and checked the water heater,associated duct-work and the chimney. Finally his best recommendation was to switch from a gas water heater to an electric water heater. Amazingly he charged me nothing for his time and wisdom . I highly recommend the Chimney Doctor

Andy Powell
May 11, 2020

Very friendly in every step! Punctual on their appointment times. Highly recommend them if you are looking for chimney repair

john anderson
Jan 10, 2020

Very knowledgeable and professional. I had to have my chimney rebuilt from the roof up before my new roof was installed. For the consultation, the owner of the company was polite and fully explained why my chimney was causing severe water damage inside my home. He was able to show me the inside of my chimney, which had several large cracks that were allowing water to flow onto the ceiling of my living room. The Chimney Dr. came first thing in the morning to install a new liner and chimney. They finished the job in just a few hours, allowing the roofing company to come in the day after to install the new roof and the flashing on the chimney before it rained that night! I couldnt be happier with how well everything went.

Elaine Anderson
Dec 23, 2019

I had to have my chimney rebuilt and The Chimney Doctor, LLC gave the work no less than 100%. They were not only affordable, but they were respectful of my home and to me. Quick, clean, reliable, and accommodating to my schedule. The results of my new chimney are nothing short of beautiful. Will use them again.

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  • 1021 Old Fallston Rd, Fallston, MD 21047
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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