Thacker Ace Hardware
- 3671 S Crater Rd, Petersburg, VA 23805
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
At Thacker Ace Hardware, located in Petersburg, Virginia, we pride ourselves on our comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Our expertise spans roof replacement, maintenance, vent installation, deck repair, waterproofing, skylight installation, and water damage repair. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value.
We understand the importance of reliability in every project we undertake, and our well-coordinated team is dedicated to ensuring that your roofing needs are met with precision and care. Whether you are tackling a small repair or a large-scale installation, we are here to ensure your project is completed thoroughly and efficiently.
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"summary": "The customer sentiment towards the hardware store is predominantly positive, with many praising the knowledgeable and friendly staff who provide a welcoming atmosphere. Customers appreciate the personal touch and feel that the store is a reliable alternative to larger chains, often highlighting the helpfulness of the employees. While there are mentions of occasional confusion regarding product availability and pricing discrepancies, these issues do not seem to overshadow the strong customer service provided. Communication is generally regarded as effective, although a few customers have pointed out areas for improvement in staff responsiveness during busy times.",
"liked": [
"The staff is always so nice and helpful, it really feels like a family-owned business.",
"They have a little bit of everything crammed into this store and the associates are always friendly and helpful.",
"Properly staffed; the gentleman with whom we spoke knew exactly what we were asking about.",
"The store has a vibe that is family-oriented and always provides friendly customer service.",
"These guys rock. The staff is always super helpful."
],
"disliked": [
"Went in for a 'nappy' roller...the two ladies standing up front looked very confused.",
"Customer service wasn't good; the cashier was making personal jokes on her headset.",
"Every time I go in to buy something it costs way more than it said online.",
"Prices are higher than other local stores.",
"It’s rare that I go there...And I live in
This hardware store has become my go-to. The staff is always so nice and helpful—it really feels like a family-owned business, even if it’s not. You can tell they care about their customers. I definitely recommend it!
Went in for a "nappy" roller for painting asphalt, asked the two ladies standing up front, when I asked them, they looked very confused, Thank goodness, a nice gentleman who was actually sweeping floor (working, not standing around!) overheard me and stopped what he was doing to show me where it was , and when I told him what we were doing, explained what and why I needed the product he suggested..5stars to that guy.. 1 star for the 2 ladies..which equals 3 stars....its really sad, if you don't know what you're doing, find a new job!!
Thackers has always been my go to for anything home related and more. They have a little bit of everything crammed into this store and the associates are always friendly and helpful.
137 locals recently requested a quote
- 3671 S Crater Rd, Petersburg, VA 23805
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.