T.G. Cupp & Sons INC
- 55 N 28th St, Wheeling, WV 26003
- Free Estimates
- Locally Owned & Operated
- Green Roof
- TPO Roof
- Hip Roof
About the Business
What people say about “T.G. Cupp & Sons INC”?
Customer feedback about TG Cupp Roofing is largely negative, highlighting serious concerns regarding communication, ethics, and service quality. Many reviews indicate dissatisfaction with the lack of follow-up and accountability after repairs were supposedly made. Customers reported being charged for work that did not resolve their issues, leading to frustration and disappointment. The inconsistency in service, with some positive experiences noted, does not outweigh the significant complaints regarding reliability and customer support.
What Users Like The Most
- Great experience overall. They were attentive, professional, friendly, and honest.
- I would highly recommend them and plan to use them for another job.
What Users Like The Least
- Highly unethical and will not be contacting or recommending them for any future issues.
- Very terrible experience with a terrible company.
Recommended Reviews
TG Cupp was one of several roofing companies I called to look at a leak we had. Two weeks after the original call and not hearing from them they called after apparently having visited and "caulked" something that was fixed a week earlier by another local roofer. They then billed for this charge even though no communication or agreement for the repair was given. Highly unethical and will not be contacting or recommending them for any future issues.
My wife and I had Cupp Roofing come by to fix our roof. Great experience overall. They were attentive, professional, friendly, and honest. I would highly recommend them and plan to use them for another job.
Came and supposedly fixed my roof. Less than a month later its leaking in the same spot. Called and asked why my roof was leaking they stated that they do not garauntee their work and wanted to charge me again to look at it. Very terrible experience with a terrible company.
137 locals recently requested a quote
- 55 N 28th St, Wheeling, WV 26003
- Free Estimates
- Locally Owned & Operated
- Green Roof
- TPO Roof
- Hip Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, T.G. Cupp & Sons Inc offers free estimates for their services.
2. Are warranties offered by the company?
Yes, T.G. Cupp & Sons Inc offers warranties on their services.
3. Does the company offer senior discounts?
No information found regarding senior discounts offered by T.G. Cupp & Sons Inc.
4. How is the company overall rated?
T.G. Cupp & Sons Inc has an overall rating of 3.5 out of 5 based on reviews on Angi and a 3.0 rating on Yahoo Local.
1. What services does the company offer?
T.G. Cupp & Sons Inc offers roofing services, including new construction, existing homes, shingles, EPDM rubber (flat roof), slate tile, steep and low slope roofing, all types of metal roofing, gutters, box gutters, hanging gutters, and downspouts. They also handle all types of roofing repairs and offer expertise in commercial roofing.
2. Are there any services the company does not offer?
No information found regarding services not offered by T.G. Cupp & Sons Inc.
3. Does the company offer emergency services?
No information found regarding emergency services offered by T.G. Cupp & Sons Inc.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations for T.G. Cupp & Sons Inc.
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