T.G. Cupp & Sons INC

Good 2.3 (3 reviews)

55 N 28th St, Wheeling, WV 26003
Free Estimates
Locally Owned & Operated
Green Roof
TPO Roof
Hip Roof

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Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At T.G. Cupp & Sons INC, we pride ourselves on our technical expertise and versatility in the roofing industry. Located in Wheeling, West Virginia, we specialize in a comprehensive range of services, including roof skylight installation, water damage repair, rubber roofing, tar and gravel roofing, and wood shakes. Our capability to manage both residential and commercial projects sets us apart, ensuring that we can tackle complex jobs from start to finish. Our organized approach and attention to detail allow us to deliver durable, high-quality results that provide long-term value for our clients. We understand the importance of reliability in every project we undertake. Our well-coordinated team is committed to executing each task with precision, ensuring that your roofing needs are met efficiently and effectively. Whether you're in Wheeling or the surrounding regions, we are ready to assist you with your roofing requirements.

What people say about “T.G. Cupp & Sons INC”?

Customer feedback about TG Cupp Roofing is largely negative, highlighting serious concerns regarding communication, ethics, and service quality. Many reviews indicate dissatisfaction with the lack of follow-up and accountability after repairs were supposedly made. Customers reported being charged for work that did not resolve their issues, leading to frustration and disappointment. The inconsistency in service, with some positive experiences noted, does not outweigh the significant complaints regarding reliability and customer support.

What Users Like The Most

Great experience overall. They were attentive, professional, friendly, and honest.
I would highly recommend them and plan to use them for another job.

What Users Like The Least

Highly unethical and will not be contacting or recommending them for any future issues.
Very terrible experience with a terrible company.

Services: Roof Skylight Installation Roof Water Damage Repair Rubber Roofing Tar and Gravel Roofing Wood shakes

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Paul Krieger

Google review

Jan 23, 2021

TG Cupp was one of several roofing companies I called to look at a leak we had. Two weeks after the original call and not hearing from them they called after apparently having visited and "caulked" something that was fixed a week earlier by another local roofer. They then billed for this charge even though no communication or agreement for the repair was given. Highly unethical and will not be contacting or recommending them for any future issues.

Ryan Croft

Google review

May 31, 2020

My wife and I had Cupp Roofing come by to fix our roof. Great experience overall. They were attentive, professional, friendly, and honest. I would highly recommend them and plan to use them for another job.

Donald Shriner

Google review

Dec 19, 2016

Came and supposedly fixed my roof. Less than a month later its leaking in the same spot. Called and asked why my roof was leaking they stated that they do not garauntee their work and wanted to charge me again to look at it. Very terrible experience with a terrible company.