- 102 W Robert Ave, Chewelah, WA 99109
- 24/7 Emergency Repairs
- Financing Available
- Green Roof
- Asphalt Shingle Roof
- Gable Roof
About the Business
What people say about “Systech Mechanical LLC”?
Customer reviews for Systech Mechanical are predominantly positive, highlighting their excellent service, professionalism, and effective communication. Many customers appreciate the quick response times and thoroughness in both installation and troubleshooting. However, some reviews raise concerns about billing practices and communication gaps, particularly regarding estimates and follow-ups. While the majority of feedback reflects satisfaction with the quality of work, the issues mentioned could impact potential customers' decisions.
What Users Like The Most
- Gabe was great with communication and scheduling our install of a new tankless hot water system.
- Jim and his crew were fabulous, making our dream HVAC system fiscally viable.
- They respond quickly to any issues that arise and put a lot of effort into diagnostics.
- Systech Mechanical was recommended by a friend, and they were prompt, professional, and good pricing.
- The work was top notch, and they did a great job of cleaning as they went.
What Users Like The Least
- Their billing practices have some serious flaws; extra fees weren’t communicated prior to receiving my bill.
- I still had not heard back with an estimate after a month, despite leaving multiple voice messages.
- They have been great every time, but issues with billing and follow-up need to be addressed.
Recommended Reviews
Quality of work and knowledge are great and I’ve always been pleased with their work in the past but their billing practices have some serious flaws. They charged me $75 to travel to Colville when diagnosing my problem and then another $75 when the parts came in. Both the labor (20-30 min each time) and the travel fees exceeded the actual cost of the parts to fix my system. My bill was several hundred higher than it would have been if I’d called a Colville company. These extra fees weren’t communicated prior to receiving my bill.
My 20 yr old boiler finally bit the dust on Friday afternoon. After much searching, Jim found one in Tacoma that would fit my situation and had it sent to Spokane via expedited shipping. In the meantime he brought me two space heaters for the weekend. On Monday, as his wife was picking up the new boiler, he began dismantling and removing the old one. The new boiler arrived around 3:00 and he began the connection process in earnest. After Tristan finished his workday he came and climbed up on the roof to connect the new vents as the snow began to fall. Together, they had it up and running by 6:00 just ahead of the night's storm. I am grateful not only for their skill and proficiency but for their caring, good-natured personalities.
We had Jim come out to give us a quote on a new minisplit system on July 20th. I still had not heard back with an estimate after a month. I had called the office and left 2 voice messages- no one ever called me back. I called again and the guy I talked to said that Jim had done 3 estimates in my area and thus far none had received an estimate. It is October and I have still not received a call or an estimate. We went with Quartzite instead. Quartzite is on the ball and handles their customers like a company should.We are getting our minisplits installed October 9th from a top-notch co-Quartzite. We couldn't be happier, glad we picked the better company to do our minisplits.
- 102 W Robert Ave, Chewelah, WA 99109
- 24/7 Emergency Repairs
- Financing Available
- Green Roof
- Asphalt Shingle Roof
- Gable Roof