Sullivan Roofs

I would give 0 stars if I could. We had a leak and they put on a new roof for us, but then we had more leaks than we had to begin with and they refused to come back. Beware. Brian Sullivan is a crook. If you want more info my name is Tim Lucius and I work at Itawamba Community College. I discourage anyone from using them.

Brian's team was professional and courteous. There is no question they care about the quality of their work. The job required extensive several repairs to replace old decking that should have cost me extra, but Brian stayed with his original estimate.Thanks for making this an easy part of remodeling our home!

Beware:

Brian Sullivan came right away and looked at our roof. He told me that to guarantee that there would be no more leaks and to guarantee his work that they would have to replace 1/2 our existing metal roof. I agreed to this and he was prompt in coming out to do the repair work. After they left, I discovered that they had taken the left over metal without consulting me, and that they had not cleaned up before they left. They left trash, but what was worse was all of the screws left behind. I picked up over a dozen screws from just walking around my driveway, but regretfully one still found the sidewall of my tire.
About a week later we got the first rain since the work. The leak was 20 times worse and we had water pouring through our carport. I called and he promised to be right out the next day. I stayed home from work, and no one showed up. Called again and was promised again. No show and another waste of my time. Called again and finally some showed up and all they did was put silicone over a few screws. They were there less than 30 min. Called again... and again.. that is when they begin to stop taking my calls or returning my text. A couple of months later after basically begging them to come fix my roof they sent someone that put up a metal flap to help prevent water from running over where our leak was. Of course that did not help at all. After that I was unable to get them to return calls or text at all. The only way I could get them to take a call was if I called from a number they did not recognize. Which by the way then they would pick up right away.
I had to hire another contractor to come repair Sullivan's "repair". This contractor actually walked me through and showed me what Sullivan's had done. They had put some of the metal on upside down. They did not overlap what they were supposed to overlap. They did not use any seals where they did overlap. They did not screw down the metal like they should have. It would actually move up and down where it overlapped as he walked around and showed me what that had done. He also pointed out where there was dents scratches, and large dings in what they had installed. He told me that roofers that know what they are doing do not that. I am far from knowing very much about installing a roof, but anyone with common since could see that it was done wrong, and poorly.
So, after paying Sullivans $3,832.00 I had to pay another contractor (certified and bonded this time round) to come and repair what Sullivans was paid to do.
Do not buy into their "Sullivan Guarantee" that they advertise on their website or the Lifetime workmanship they boost.
This has been one of the worse experiences I have ever had. Now that I have finally recovered some from the financial loss they caused I am now having to turn to legal counsel for this. Which for now is even more money.
No one should have to go through a situation like this.
Tim Lucius Smithville MS.

Please consider Sullivan Roofs, these are people who will work with you and CARE about your particular situation and explain the best course of action, what it's going to cost and why, how the whole process is going to work, etc. etc. etc. It's not the most fun thing ever to need this kind of work done, but Sullivan Roofs makes the process as easy to go through as can ever be expected. Good luck with your roofing project...

I called Sullivan Roofs, for a quote on a roof. they got over to my house the next day.
they where very professional, and clean. we will do business with them. the finance company was quick and easy. so I recommend them to anyone. Thank you