Storm Restoration Pros LLc

I was terrified of being scammed and very hesitant to do anything. Ulysis talked to me at length and I decided to go thru with it.
I'm super happy with the results! I got a roof, siding and new gutters! It's beautiful!
Thank you so much Ulysis!

Storm Restoration Pro came knocking at my door offering there services to us. Ulysess and his crew sat down with us and explained the whole process of dealing with a new roof. They gave us more than enough information about the process and we went through with getting a new roof. His crew finished our roof in one day and we couldn't have asked for a better Company to get the job done. 5 stars for a job well done. Thank You.

Ulysses from Storm Restoration Pros is a man to be trusted. He answered all of my questions, I was able to access him via email text or phone call. Ulysses made the entire process painless. I am very pleased with the outcome of my roof.

Update on previous review. Unable to edit.

Storm Restoration Pros replaced our roof, gutters and downspouts after a summer storm knocked a tree onto our roof. I was in contact with Alex, Robert and Ulyses over the course of the project.

Pros:
- Quality work
- Knowledgeable contractors that explained everything on my insurance claim report.
- Hard working crew

Cons:
- Communication. Apparently I was emailed regarding start date and time, but I never received said email. It was radio silence on the days I thought they would be working.
- Cleanup. 3 out of 5 on the clean up. Still findng old shingles in my flower beds, plus gazebo work area was basically ignored during cleanup.

Currently under contract for roof replacement. There was an issue regarding communication of start date. An email was sent, but never received on my end, causing some confusion and frustration. This was resolved and start date has been set. Will update upon project completion.

I had some hail and wind damage needing repairs, Ulyses and Casandra helped me out with the process. I am very happy with the customer service I received from these two.

Thank you,

I must take a moment to say thank you to Storm Restoration Pros for the work they've done on our home.... from Jackie, to Ulysees, and Daniel! Grateful for the partnership and the work handled by Jackie speaking directly to the insurance company to get over the hurdles! Love the roof, the deck, and tremendous work done on the garage!

Después de varios meses peleando con la compañía de seguro nos lograron aprobar el roof de mi casa y los gutters, la selección de colores fue muy satisfactoria, me ayudaron a buscar colores que combinarán con mi ladrillo. Altamente los recomendamos, su personal muy profesional y responsable.

The work on the house was done just beautiful.
Ulyses did a great job.
I would highly recommend them to my friends and coworkers.
And they were very fast workers.

I had a very positive and satisfying experience with Storm Restoration Pros. The Derecho that swept through Iowa damaged my home in multiple areas. Roof damage, water leaking through ceiling, damaged siding and gutters. My home is 122 years old and took a beating. I also had asbestos siding with lead paint underneath. When factoring in the large size of my home and high peaks on the roof, NOBODY wanted to take the task of repairing my home. Including my insurance company. At Storm Restoration Pros they understood that this was not just a house, but was my HOME. They took the job, and I couldn't be happier. Jackie Salgado simplified terms for me and educated me on a somewhat confusing process when dealing with insurance. Insurance was uncooperative, but Jackie never backed down and got the ENTIRE project approved. Ulyses Deleon was the project manager and was available on site daily, as well as taking my many phone calls whether it was 6am or 11pm. He insured a clean, professional, and respectful project. His crew worked magic, especially Anuar, his attention to detail is greatly appreciated. Robert Moreno was awesome as well, and helped me with some very affordable upgrades. Super kind and personable folks.

I'm giving Rolando Iglesias and his team a 5 star rating because he stepped up to fix a horrible customer service experience with the first vendor that came to offer the roofing services. After waiting for services and no communication, Rolando came to our home and apologized for the previous vendors unprofessional behavior and asked us to give him a chance to fix the situation properly. We were angry but gave him an opportunity to follow through. His team came back a couple of weeks later due to Covid and replaced our roof and they finished the work in one day. Rolando was professional, efficient, and exuded the best customer service he could offer. We were extremely happy with his teams work and his kind mannerisms. I'd consider using this company again if I need work done but only if Rolando was the supervisor and his team worked on my property. 5 stars for this kind gentleman and his team!

Arian helped me with everything and was great through the whole process. Would definitely recommend to my friends and family

Thank you so much for helping me with my Roof claim!! It’s a wonderful company! And thanks to Randy for being so helpful.

Highly motivated and attentive workers and detail in their finishing. I highly recommend them and so glad they are close by!!

Es una compañía con mucho profesionalismo hacen excelente trabajo , estoy muy contento con ellos , con mucho gusto les dejo saber amigos , familia y vecinos, que los recomiendo al 100 % a la compañía Storm Restauration Pros Si su propiedad ha sido dañada por las inclemencias del clima llamen el sr. Nava specialista en reclamos los va ayudar con mucho gusto pregunten por el . Gracias

They are very easy to deal with and friendly. From the owners to the claim specialists, they will return your call or text immediately. You don't have to wait for hours or probably days to get a call back and avoid calling them over and over again. Will recommend. Rolando is great, he kept me informed
on the situation about the repair of the sidings, he is very friendly and was there while the technicians for the sidings was replacing parts of the damage until it was all done. Very reliable company.

I am quite satisfied with my experience working with Storm Restoration Pros. After finding out the hard way how challenging it truly is to file a claim, I further understood that speaking with insurance adjusters can be even more unsettling, if you don't have much knowledge or background in construction. That acknowledgement left me apprehensive and confused. Thankfully, Storm Restoration Pros were patiently there to walk me through the process and I no longer had to deal with the daunting undertaking. I found it quite comforting to know that I could put my trust in them to accommodate my understanding in this area. It was a pleasure working with them. They calmed my anxiety and made the process appear seamless. I've already recommended them to close family and friends and can guarantee I'd continue to refer others to them in the future.

La experiencia con esta compañía superó mi expectativas de verdad estoy muy contento apesar que mi seguro me pago los materiales básicos para mi techo. La compañía de storm Restoration pros me puso materiales premium en mi casa no puedo estar más que agradecido con ellos.

I’ve had the IMMENSE pleasure of finding Storm Restoration Pros and having them work with and for me!

I spoke with several representatives in and out of their main office, but each time, I was greeted and taken care of. Any question I had, they had an answer. There was never an ill mannered receptionist or contractor.
Granted, there was some delay after the contract was signed, but that’s understandable with such a compact business—there’s bound to be some wait— and it was never without reason!

Wonderful, hardworking employees! I’ve recommended these guys to several of my family and friends. 10/10!

We started working with a representative named Jose Nava who came to our house and gave the whole rundown of this "wonderful program". Of course during this time he came to our properties, constantly called or texted asking if we were ready to sign the contract. After the contract was signed he called again asking about the check from our insurance. Once it came in he wanted us to give him the check before any work had even started or materials chosen. He became upset when we refused to give him the check. He then said he would come that week so that we could chose a material and that week and multiple other weeks have passed with not contact from him. We tried to contact him in the past couple of week multiple times. He never answered and his voicemail was full to leave messages. I finally called the main office today and spoke to someone named Rosa who said she was going to contact him. I told her I refused to work with someone with such poor work ethic and informed her that I would be embarrassed as an employer to have an employee like Jose Nava represent my company. Even though I stated on multiple occasions that I was done dealing with him and I would not work for him and she assured me we would work with someone else this week guess who called within 20 minutes???? Called to say his phone wasn't working and that's why he hasn't called in weeks. So you are telling me that a work phone does not work for weeks and the company does not get you another phone and magically when I call to complain it works. Shame on the company for not checking on their employees and inquiring about clients who have not been serviced. I should have done a better research on this company before signing the contract. After doing more research I saw comments that this is not new and they have been accused of taking advantage of the Latino community. Well maybe in the past you have, but I assure you that I am not the one that you will take advantage of and shame on you if that is the case. My attorney is reviewing the contract since they are not abiding by their side of the contract making it null.

I am very pleased with the service provided by Storm Restoration Pros SRP! Thank you so much for your professional and knowledgeable service. Thank you for helping me restore my home!!!!