Logo of Stay Off the Roof

Stay Off the Roof

  • 4602 E Elwood St #5, Phoenix, AZ 85040
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Stay Off the Roof, located in Phoenix, Arizona, we specialize in a comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Our expertise encompasses roof repair, coating, skylight installation, gutter services, and more. With a focus on delivering durable and high-quality results, we are equipped to manage complex projects from inception to completion. Our organized and detail-oriented approach ensures that every aspect of your project is handled with care and precision. We pride ourselves on our ability to adapt to various challenges, whether it involves tile roofing, green roof repair, or TPO roof replacement. Our dedicated team is committed to providing long-term value through reliable and consistent workmanship. Serving Mine Hill Township, NJ, and surrounding regions, we excel in project coordination, ensuring that every job is completed thoroughly and to the highest standards.

What people say about “Stay Off the Roof”?

Overall, customer feedback for Stay Off the Roof is overwhelmingly positive, highlighting both the quality of the installation and the professionalism of the team. Many customers praised the sales process, noting the knowledgeable and friendly staff who provided excellent customer service. The communication regarding quotes and scheduling was appreciated, with several reviews mentioning timely installations and respectful crews. Customers expressed satisfaction with the results of their landscape and lighting projects, often emphasizing how the work exceeded their expectations.

What Users Like The Most

  • The install crew, led by Kyle, was great. They made sure everything was installed correctly.
  • I loved the amazing customer service and they got the job done in a timely manner.
  • Stay off the roof kept me on the ground and the lights came out better than when I used to do it.
  • The entire team with Stay Off the Roof was exceptional. They truly care about details and the customer experience.
  • Easy process start to finish. All the guys I worked with were super nice.

What Users Like The Least

  • I was told I was getting the newest version of the software but was disappointed after the job.
  • His gaslighting used car salesman approach was draining.
  • Though we had a few hiccups, we had to address them with the team.

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 65 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Jason Watson
Jun 13, 2025

I hired Stay Off the Roof to install trim lights on my home. My salesperson Jack was great, although his gaslighting used car salesman approach was draining. He was constantly talking about how his company was the greatest and how I would be so happy. When he matched a discount another company offered me, he told me repeatedly how he was going to get in trouble for giving me such a great discount, but he was willing to do it just for me. The entire time we discussed the job, I was told I was getting the newest version of the software. After the job was completed, I was told I was supposed to get the old version and they upgraded me for free out of the goodness of their heart. I mean come on, quit blowing smoke up my you know what. This sales approach was grating and irritating.

We discussed my needs, and he made himself available after hours and on weekends to discuss issues. On the day of the install, the crew showed up. The crew lead was Luke. He had no idea what he was doing, asking me how far down each side of the home they were doing. He said he wasn't briefed on anything and just had a drawing. I have bird wire on my home and asked them to be careful working around it, as I have had bad experiences with contractors in the past damaging my home.

Once the work was done, Luke was supposed to walk me through how to use the app to control the lights. He made it very apparent he wanted to leave and quickly rushed me through the app. He became annoyed when I asked questions, telling me to use the tutorial videos in the app. I noted some of my bird wire was damaged. Luke became very defensive, took no responsibility, and literally said "sorry" and left.

After this experience, I called Jack. He said he would come out sometime the next week to look at it. After this bad experience, I decided to take a closer look at the work Luke and his crew did. I noted many of the tracks that hold the lights were scratched and one was dented. The tracks aren't even installed evenly, sticking out in random places, etc. I contacted Jack again, telling him I was unhappy with the work. His only response was I will come out sometime next week , take photos, and make an assessment. This was not the response I was expecting.

I will gladly follow-up on this review and give the company kudos if they make it right. However, from the responses I have been receiving it just doesn't seem like anybody is taking it seriously. During the consultation stage, I let Jack know about my bad experiences with other contractors and that I was a little more picky than the average customer. I let Luke know as well. Apparently it didn't make a difference. I paid many thousands of dollars for these lights; I don't think it's unreasonable to expect undamaged products along with a crew that doesn't damage your home and not take responsibility for it. I told them this morning I almost cancelled the job because I was worried something like this might happen---I should have listened to my gut. Hopefully the company takes responsibility.

Update

I had to delete the updated portions of my review to give me more room to respond to the fabrications of the company's response. Basically the company responded quickly and did not do anything while continuing to be disrespectful towards me. Yes, my bird wire company fixed the damage as I had a warranty on it. I did not tell them SOTR damaged it--I didn't want to void the warranty. They never confirmed that SOTR didn't touch it. They basically came out and fixed it, simple as that. I don't know where SOTR is getting that from, that the bird wire company confirmed in their favor?? To cover for themselves? The owner did come out, and they did two minor cosmetic touch-ups. The tracks are still dented and scratched. And yes, I do have some negative reviews on my history, but if you actually take the time to scroll down there are many 5 star reviews. I give credit where it is due. SOTR just doesn't like being held accountable.

Scott Rigler
Jun 5, 2025

I received quotes from 4 different companies and the sale person (Jack) was the only person who identified the issue with how our facia boards were angled. The install crew, led by Kyle, was great. I watched them make sure everything was installed correctly and a great job in ensuring the area was cleaned up when they were done. The lights look great and there are so many programs in the app to change the light colors. We are very happy with the product and how it looks.

John Alejo
Apr 10, 2025

Jake took care of me. He knew exactly what I wanted and they did professional work most definitely gonna recommend them. They did an excellent job on my landscaping and the Lighting makes a huge difference

Rod Martinez
Apr 8, 2025

Gave a great quote and showed up on time to install landscape lights. Would definitely recommend to others. Very professional recommended to my family.

Jerome Hill
Mar 22, 2025

Great work on my new landscape lighting! Everything came out exactly how I'd hoped and I can't imagine having gone with another company. Great service!

Sherry Ross
Mar 21, 2025

Highly recommend this company. The lighting in my back yard is perfect. The work was completed in a timely manner at a fair price.

Rhonda Wegner
Mar 17, 2025

Jake and his team were Amazing!! Each one were very professional and respectful of our home. Our permanent lights look sooo good and I've had many compliments on them. It's nice having the extra lighting now around my home at night. I recommend Stay off the Roof for any service. They did such a Great Job!! Thanks guys!!

Xavier Real
Feb 12, 2025

I recently used this company to get landscape lighting installed I called around for a little but eventually followed through with Stay Off the Roof I loved the amazing customer service and they got the job done in a timely manner would definitely recommend

Michael Lee
Feb 7, 2025

Thank you so much Stay Off the Roof for the landscape lighting you have done for me. I really appreciate it ! I really needed help in Phoenix, and you guys are fantastic. I will recommend you all highly to every one of my friends.

Ryan Chance
Jan 28, 2025

I reached out to a number of companies trying to get a quote for a 12ft pole + 3 (25 ft) strings of bistro lights for my backyard/bar area. Stay off the roof was very professional during the sales visit and the only company that seemed to actually want this job and didn't care that it wasn't a "large project".

They came out a day earlier than promised for installation and wrapped all the work up all in one morning. It turned out EXACTLY how I imagined. Gage and his team were extremely respectful of my property and left it the same exact way they found it. If you are looking for an honest company, competitively priced and expect quality work, look no further. I would 10/10 recommend

Robert Budd
Dec 18, 2024

In my old age there’s no need for unnecessary risks. Stay off the roof kept me on the ground and the lights came out better then when I use to do it, and they got it done wayyy quicker. Thx again guys. Photos coming soon

Joe Caruso
Nov 12, 2024

Dustin and his crew were extremely professional and knowledgeable in the installation of our roof lighting. He made it a point to not leave without our complete satisfaction. Would recommend him without reservation

Gary Rushton
Oct 22, 2024

We fully recommend Stay off The Roof and their team. Though we had a few hiccups, Dustin and his team certainly made things right. Love the lights and the software is remarkable. If you are thinking of permanent lighting for your home, there is only one choice, STAY OFF THE ROOF!

Jim Sanford
Oct 14, 2024

The technology behind Gemstone is great!! The software and app is really simple. The installation crew did a great job as well, and my lights look awesome!

Nathaniel
Oct 14, 2024

I had used one of their competitors previously and I can say. The difference is astonishing. From the initial proposal, the customer service, and the install. It was so amazing. The app works great. The lights look amazing, and the overall experience has been unmatched. 10/10 would recommend.

Tom Sisouvanh
Sep 30, 2024

Awesome looking and totally worth it. They are professional and the crews are all knowledge about the product. Thank you!

Matt Gioseffi
Sep 17, 2024

The entire team with Stay Off the Roof was exceptional. The product is obviously amazing but they truly care about details and the customer experience. Our salesman, Josh, removed his shoes when coming into our home for the first time. The crew that installed brought my trash cans up for me and went around my yard making sure to pick up every last piece of trash. I am very happy that I didn’t go with another company. Stay Off the Roof is the best!

John Slaughter
Aug 28, 2024

Owner very friendly, crew very friendly and kept the place clean. Very knowledgeable. Can’t think of a single negative. Would recommend them without hesitation.

Nathaniel Dockstader
Aug 26, 2024

The owner Jonathan was awesome and very nice. The crew installed the lights in one day. The color match was outstanding. I’m very pleased with the results on my office building.

gina hersh
Aug 14, 2024

Easy process start to finish. All the guys I worked with were super nice. Lights went up quick and look amazing! I'm in awe of all the options you have. You name it you can do it. Thanks so much guys! I'm in love!

Leatrice Coleman
Aug 14, 2024

Love this company! They are quick to respond to any questions I may have, professional, friendly staff! The options I have for light color is endless! These lights improved my house’s curb appeal! Getting these lights was the best decision I could have made!!

Penny Pescherine
Aug 5, 2024

Great company. My lights are so beautiful. The guys did a wonderful job and cleaned up before they left. 5 stars from me. Very happy

Kathy Arrowsmith
Aug 1, 2024

Everything about this whole process was seamless! The guys were so friendly and professional. They did an absolutely amazing job installing my lights. They explained everything about how to use the app to control the lights and the whole experience was fun from beginning to end! I’m so excited about my new permanent roof trim lights and I know that I will enjoy them far into the future, I highly recommend Jonathan and his team at Stay Off The Roof!

CURTIS HORNE
Jul 28, 2024

From the salesman to the installation crew I had a wonderful experience choosing this company (Stay Off The Roof) for my permanent outdoor lights. When the lights were installed, a member of the crew showed me exactly how to use the app to control my lights. Everything about this company is the real deal and wouldn’t hesitate to recommend them to a friend or family member. My house looks fantastic at night when the lights are on. I’m excited for the holidays. Thanks again!!!

Don Talbot
Jul 26, 2024

Super impressed with the service and product! Project turned out better than we hoped and the lighting recommendations from Joshua were spot on. Would highly recommend using them!

Suzi Figueroa
Jul 25, 2024

We are so happy with our experience with Stay Off the Roof. From our first meeting, to installation and even more help after, the staff at SOTR has been so professional and thorough. Questions were answered and service is stellar. I highly recommend using SOTR for all your lighting needs.

Mark Engelman
Jul 8, 2024

"Stay Off The Roof" did an excellent job! They were punctual, respectful and the outcome of the work is terrific. Thanks to them!!

Alonna Randall
Jun 29, 2024

The friendly crew came early and worked hard. They cleaned up after themselves, and didn't leave until we understood how to run the lights... no small task. We highly recommend 'Stay Off the Roof'.

C Cao
Jun 4, 2024

John and his team are the best! Friendly, courteous and was prompt on getting my bistro lights installed to my satisfaction. Thanks again!

Amjad Jabbar
Jun 1, 2024

100% so professional clean nice work! the installation team so friendly and cool ! and on top of that my business looking amazing with the new lights. recommended 100%

Hooch Dude
May 9, 2024

Excellent experience so far! Very friendly and had a super clean install. I'm looking forward to a much lower workload this year for Christmas lights!

SSGSIMP96
Apr 29, 2024

A great company that delivers amazing results in an efficient and timely fashion. We couldn’t be more pleased with the look and functionality of our lights. Can’t wait to have them back out when we are ready to do our next project!! Awesome job guys!!

Dave Steele
Apr 8, 2024

I'm thrilled to share how fantastic my experience has been with Stay Off The Roof! Not only do they offer lightning-fast response times, but their team is also exceptionally polite and eager to assist. The product itself? Absolutely outstanding! We adore our lights; they've become a highlight for holidays and sports celebrations, bringing an extra touch of magic to each event. The ease of crafting and modifying designs is a game-changer, ensuring our home always looks festive and inviting.

I can't recommend Stay Off The Roof enough, especially for those of us who'd rather not risk the perils of ladder-climbing every Christmas. Investing in these permanent decorative lights has been a total game-changer, allowing us to enjoy dazzling displays without the hassle. Beyond the holidays, we use the lights daily to enhance our home's architecture, creating a stunning effect with just a handful of soft white lights at night. It's not just lighting; it's a whole new way to appreciate our home's beauty.

Cathy Chapman
Mar 18, 2024

Love my new lights. However, I am still struggling a bit with the app. It would be nice to have more training. I cannot get things to work my way. I am not saying it is the app. It may b operator error.

Tony D'Anna
Mar 14, 2024

We were looking to do landscape lighting for our home by getting some ideas. Designer wanted to know value of our home and made it clear that we would need to spend 1-3% of that value in order to work with them. They would only do large projects starting at $20,000. Not what we needed to add lights around our home.

John Wormell
Mar 4, 2024

Highly recommend Stay Off the Roof. They are very friendly and took the time to explain the process and available options. I had researched multiple companies for what I was looking to have done and they had the best customer service and responded to every question and need quickly, efficiently and kindly.

Randy Goldberg
Feb 26, 2024

Fantastic!!! Started with informative consultation with a friendly professional rep who gave me lots of options. Person was prompt and didn't waste my time. The communication was great after the meeting and before the install. When it was time for install, team arrived on time and explained everything to me! After work completed, great follow up and I LOVE MY Bistro lights! I highly recommend Stay Off the Roof!!!

Mark Molina
Feb 23, 2024

Amazing job from Stay Off The Roof! They were quick, efficient and were incredibly personable. Excellent job of matching the paint color on the house and the lights look beautiful. There were only a few companies with lower estimates but not by much. This is the company you want to use!

DJ Denney
Dec 9, 2023

WE LOVE OUR PERMANENT LIGHTS!
This company did not disappoint. Jonathan, Tyler, Nemo, and Kip were four of the five workers that we had interaction with. Everyone was pleasant, and clear on their explanation of directions for use.
This system is very user friendly and fun to navigate!
We are very pleased with it, and highly recommend it! Definitely,
Stay Off The Roof!
Thank you guys!
You're awesome!

Brett Skotnick
Dec 5, 2023

We purchased the Gemstone all year lights. The guys arrived on time and the install went great. The first night the app became glitchy and I could not turn on or off the lights. Big first world problem. You can tell a lot about a company by how they respond when things don't go as planned. I can tell you that these guys are great. They came back to our house and reprogrammed the lights and my phone. These lights are next level great and so is Stay off the Roof.

Pat Abbott
Dec 5, 2023

These guys are the best! Super professional and always do a great job! We have used them 3 years in a row now and have always been extremely satisfied with their work.

Phil Payne
Dec 4, 2023

Love the lights they are beautiful & the whole experience was professional & perfectly installed. I love the ease of changing the colors & patterns & so do my neighbors.

Van J Dunham
Nov 23, 2023

Stay off the Roof has great perment lighting and with the app you can program them for every occasion. The installation was very professional. The lights look amazing and are so functional. I recommend this company and there products.

Dennis Tucker
Nov 17, 2023

This is our 5th year (at least!) with Stay off The Roof. We are traveling this weekend and I didn’t get a chance to tell the crew a big tree in our front yard had to be taken down. That tree was our centerpiece in the Christmas lite display. They recognized the issue and changed things around in the fly and made it look great!

Mike K
Nov 13, 2023

I have used Stay Off the Roof for my Christmas lights the last several years and I would highly recommend them. I get complements on my lights ever year.

wendy welte
Nov 10, 2023

Stay Off the Roof provided suggestions for holiday lighting, and the installers carried out the approved order professionally and accurately.
I would use Stay Off the Roof again.

brett booker
Nov 4, 2023

Perfect experience from first phone call to installation. They are honest and thorough with sales pitch. They are ontime and responsive with questions. Highly recommend this company.

Adrian Redding
Oct 30, 2023

I've used SOTR a couple of times in the last 4 years. Great guys & service both times. Very professional & will certainly recommend. A+++
A.Redd

Amy Coleman
Sep 16, 2023

Great professional experience with Stay Off The Roof from beginning to end. The installation went smoothly and all three installers were pleasant and focused on performing quality work. My palm trees are lit and look awesome! I couldn’t be more pleased.

Paul Kerwien
Sep 14, 2023

Tyler and his crew did a great job! We are very happy with our lights. They were professional, on time and worked hard to complete my project quickly. I highly recommend Stay off roof for all your outside lighting needs.

Sharon Kapla
Aug 29, 2023

I'm very impressed with the service I received from the staff. They did an awesome job on the installation.

I needed help with WiFi issue and Jacob spent a lot of time figuring out the problem and was able to fix the issue. He was very knowledgeable and willing to help. I'm very happy with this company's customer service. I would recommend them for any outdoor lighting needs.

Shawn Ramey
Aug 4, 2023

I found Jonathan and his team at the Home and Garden show! From initial estimate to installation took less than 2 weeks. Jonathan the owner himself came out to my house the same night after installation and showed me how to use the very in-depth intuitive needed to run the lighting system. Every neighbor on my street stood in awe for how amazing my house looked. I own a large landscape construction company and will offer the service to all my customers because I'm impressed with how everything turned out and how it looks. I highly recommend stay off the roof to anybody looking to add an amazing asset to make their house look beautiful.

Kathleen Robinson
Jul 11, 2023

workmen worked 9 hrs in over 100 degree heat to install. Very professional. Clean up nicely after job was done. Check entire system to make sure it was fully functional. Helpful tutoring on how to use the system functions. Loan procedure best I've experienced. Fast and seamless. Over all well done!

Joey Tomi
Jul 4, 2023

WOW what an awesome experience from the beginning of the quote with Tyler and then the installation less than two weeks later with a team of FOUR professional, helpful young men!
We LOVE our new lights! Highly recommend Stay Off The Roof!

Julia Sabbagh
Jul 4, 2023

Stay off The Roof is an amazing company! We had outdoor lighting installed about a year and a half ago. The lighting looks top notch and really elevates the exterior of our home. What makes this company really great is their service after the sale is done. For the first year they came out quarterly and checked the lighting and cleaned the lenses. I recently had one of my lights go out and Dustin came and took care of it. He was timely, informative and overall professional. Thank you, Dustin and the entire team of Stay off the Roof for professional work and service!

Richard Williams
May 29, 2023

Was pleased with the service and install, love the finished product.

Edit: Lights had an issue- the team came out and fixed it right away. Was very happy with service.

Steve Deshler
Dec 5, 2022

We really enjoy the service. It's something to look forward to for the holidays. Best part, no ladders for us !

Ramona Findley
Nov 16, 2022

This is the sixth year of using Stay Off The Roof. They are consistently on time, professional, and careful of the premises when installing lights. Plus their work is outstanding, and people never cease to compliment us on our home during the holidays. Definitely the "Griswalds" of our neighborhood!

Susan Bookspan
Aug 2, 2022

On time, used good products and even offered to come back to adjust timing of the lights in seasonally. So far they have adjusted the timing twice. I highly recommend Stay Off the Roof for holiday and other outdoor lighting.

Larry Prine
Apr 19, 2022

UPDATE:
After a year and a half the lights are working great. Had a little problem because Cox internet cut one of the low voltage lines going to the lights while putting in thier fiber. Needless to stay, I gave them a call and within a couple of days they were out fixing it. Great service after the sale, and I appreciate all that they did for my wife and I trobleshooting where the problem was. Let me just say, you won't go wrong with this company. Give them a call.

I want to say how much I appreciated the work these folks did. It was beautiful. The installation was spot on. Light positioning was perfect. I purchased the color lights, and I could not ask for anymore. The guys were professional and each knew exactly what to do. They also pre-programmed all of the holidays for all of the different lights and colors. OMG so nice!! Yes, this was a little pricey, however, don't compromise. This was well worth the money. My wife loves it. To be frank, I couldn't be happier. You won't go wrong.

Robert Lavinia
Dec 10, 2020

Tim & crew did a fabulous job with my Christmas lights. I would highly recommend Stay Off The Roof (send Tim & his crew) to anyone looking for that "WOW" look for the holidays!

Lisa
Nov 1, 2020

STAY OFF THE ROOF is the premier Christmas lighting company in the Phoenix area. We are loyal customers for over 17 years. The installers, specifically Tyler are outstanding. They communicate through the entire install, they are professional and very quick. Our lights look amazing! We are proud to recommend STAY OFF THE ROOF!!

sidney arroyo
Dec 11, 2019

Great experience, highly recommend Stay Off The Roof for holiday lighting. From initial assessment to office staff to the lighting crew, all first rate and courteous.

Claudia Gray
Nov 16, 2019

As we've gotten older it's gotten harder and harder to get out and put up our own Christmas lights. Stay off the roof does a fantastic job. The lights are absolutely perfectly done. Everything just looks lovely and I don't have to worry about my husband up on a ladder anymore. And when the season is over you tell them what date you want them to come and take them down and they come and completely undecorate for you. Their prices are extremely reasonable for what they do and we have actually had people stop outside of the house when we're out there and say oh my goodness your lights are absolutely perfect. How in the world did you do that? Then I get to give a little plug to Stay Off the Roof - no pun intended. We are very happy with what they do. We have used them now for several years and will continue in the future. We gift them to our daughter and son-in-law as well. Try them. I know you will not be disappointed.

Jay Hazekamp
Feb 2, 2019

Repeat customer. In 2017, probably 4 or 5. In 2018, 1 star. Wheels fell off. Nearly double the price explaining they did not quote accurately previous year, lost argument with wife, so we did again. Offered minimal repeat customer discount and additional lights on house, but they never installed. Had to call to remind them to remove to avoid HOA date removal issue, left strand of lights and cable on roof, picked up next day leaving broken bulb glass on roof. Broke roof tiles, I understand there is a waiver, but given this has to be an uncommon incident, no effort was made in good faith to a repeat customer to rectify. The experience was very disappointing.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 4602 E Elwood St #5, Phoenix, AZ 85040
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Metal Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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