- 1426 Johnson St, High Point, NC 27262
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Statewide Roofing Specialist”?
Customer feedback on Statewide Roofing Specialist is mixed, with a notable divide between positive and negative experiences. Many customers praise the company's prompt and professional service, highlighting effective communication and assistance with insurance claims. However, several serious complaints detail issues with unfulfilled repairs, lack of communication, and unaddressed leaks, leading some to express frustration and intent to seek legal action. Overall, while many customers report satisfaction with the roofing services provided, the negative experiences concerning service follow-up and quality control significantly impact the overall perception.
What Users Like The Most
- The install crew was prompt, courteous, and left no mess behind.
- Their customer service was outstanding, and they handled all the insurance documentation.
- Brian was very professional and cleaned my gutters out for free.
- They took care of everything with our insurance company.
- They got me approved for a new roof through my insurance.
What Users Like The Least
- Still leaking in the 2 same spots and Brian or Terry won't answer their phones.
- Left all chimney debris in the yard and said they would get it. Never did.
- The shingles fell off and continued to leak in several different places.
- They have gone to repair it up to 3 times and the problem is still there.
- I called Brian for 2 months, he promised to come back out, never did.
Recommended Reviews
We had a fantastic experience with Statewide Roofing Specialist! Our Charlotte home suffered hail damage, and they replaced the entire roof with top-quality materials. The install crew was prompt, courteous, and left no mess behind. Best roofing contractor we’ve worked with.
After a recent hailstorm, we contacted Statewide Roofing Specialist in Charlotte. They inspected our roof and worked quickly to schedule a full roof replacement. Their customer service was outstanding, and they handled all the insurance documentation. If you’re dealing with hail roof damage in Charlotte, this is the team to call!
This place is a joke. We paid them to fix 2 specific leaks and they did my whole roof. Still leaking in the 2 same spots and Brian or Terry won't answer their phones. So I guess my warranty means nothing. Can not say one good thing about this company.
After this review Terry reached out and paid for the guy who came out and put a bandaid on my roof to stop the leaks temporarily. Really am grateful for the money but Really wish they would come out and fix my roof correctly like they were paid to do. I understand my house hasn't been easy but it hasn't changed since all this began. But once again I'm grateful they paid for the bandaid. Just wish they would come fix it correctly like they were originally paid to do.
Company Locations
Branch Offices
- 1426 Johnson St, High Point, NC 27262
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated