- Winston Salem
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Premier Source Roofing”?
Customer reviews for Premier Source Roofing are overwhelmingly positive, highlighting their prompt and professional service. Many customers appreciate the company's fast response times, effective communication, and transparency regarding necessary repairs, with no pressure to upsell. The reliability and quality of work are frequently praised, especially in urgent situations. However, there is a notable negative review regarding unresolved issues and communication problems, which slightly clouds the overall perception of the company.
What Users Like The Most
- They were very professional and took care of my issues.
- Super fast and reliable work!
- Prompt, professional and courteous in arriving the day of my call.
- Eric was super easy to work with and came through in the clutch.
- The service was great. They actually did more than the estimate was for.
What Users Like The Least
- After several unreturned phone calls and numerous frustrating texts.
- My roof began leaking in the same general area again.
- His employee came out and completed the job, but left it unresolved.
Recommended Reviews
I contacted Premier Source Roofing on a Sunday morning around 8:00 and by 10:00 they were there to help. They were very professional and took care of my issues. They didn’t try to up charge me for unnecessary repairs and handled my concerns quickly and efficiently. Will definitely be using them again!
Have dealt with this company many times but on the most recent encounter I had numerous problems. Eric determined that I needed flashing repair around a chimney and some shingle replacement. His employee came out and completed the job. A few months later after hard rains during Hurricane Debby, my roof began leaking in the same general area again. Eric sent an employee out who said the flashing needed to be nailed down but he did not do it on that visit. After several unreturned phone calls and numerous frustrating texts, the same employee returned and said the roof was leaking due to a different issue, and this time he did nail down the flashing. He said he could repair the issue (which should have been repaired the first time) for a cost of $450. I offered him $300 even though I believe that was excessive. He refused. I spoke with Eric again who said this was a completely separate issue even though the roof is leaking in the same area. He then pointedly told me to find someone else. I will not be using this company again and I would advise you to avoid it as well.
Super fast and reliable work! Friendly contractor, way better inspection of my roof than the insurance guy. Fixed the leak the same day, within hours. Great service!
- Winston Salem
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates