- 16912 9th Ave SE, Mill Creek, WA 98012
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Green Roof
About the Business
At Star Roofing & Construction, Inc., we pride ourselves on our versatility and technical expertise, making us a reliable choice for both residential and commercial projects in Mill Creek and the surrounding areas. Our comprehensive range of services includes roof repair, maintenance, gutter installation, and water damage repair. This allows us to manage complex projects from start to finish, ensuring that every detail is meticulously attended to. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients.
We understand the importance of organization and consistency in our work, which is evident in our approach to every project. Whether it’s a single-family home or a multi-unit condominium complex, we are committed to thorough execution and effective project coordination, ensuring that your roofing needs are met with precision and care.
What people say about “Star Roofing & Construction, Inc”?
{
"summary": "Customer feedback on Star Roofing is mixed, showcasing a blend of positive experiences and significant frustrations. Many reviews highlight the company's prompt service, quality of work, and the helpfulness of their staff, particularly in handling repairs and addressing warranty issues. However, several customers expressed disappointment with the company's communication and follow-up, specifically regarding warranty repairs and response times. The reviews reflect a need for improved customer service, particularly in handling aftercare and inquiries effectively. Overall, while many customers appreciate the quality of work, the inconsistent communication negatively impacts the overall sentiment.",
"liked": [
"They did a great job. Took care of the leaks, replacement of plywood, cleaned gutters as needed and cleaned everything up really well.",
"The roofers were fantastic, they cleaned up all the debris when they were finished and answered all my questions.",
"He fixed it in full and any subsequent small issues have always been addressed -- today on short notice a potential leak was addressed.",
"Very fast and efficient at their work with NO surprises like a mess in the yard or flower bed surrounding the house.",
"Everything was done in a timely and very professional manner."
],
"disliked": [
"Had to hire another company to finish the job... wasted a lot of my time.",
"We now have two phone calls into them with no response for close to two months now.",
"You will call every third day... they won't.",
"I attempted
Recommended Reviews
In 2010 we had Star Roofing replace our roof and they did a great job for a reasonable price. They also replaced our 3 skylights with new opening ones for a great price.14 years later we noticed that the roof was sagging by one of the skylights. Thinking it was a water intrusion I called Star Roofing as they have a great warranty. After some discussion with Chris, he sent Nick out to check on it. Nick sent some pictures back to Chris and he noticed the sagging roof bays were above our brick chimney. He thought it might be caused by no lower roof vents due to the chimney being there. He sent Nick out to remove the roofing on the effected area and sure enough there was no water intrusion and indeed caused by the lack of venting from the homes original construction. There was some damage to the top of 2 roof joists so Nick went and got material to repair them. He had everything repaired and the section re-roofed in one day!! Even with the fact that it was not their fault, they didn't charge me a thing. I don't write many reviews, but when I get such great service I have to let others know. I would definitely recommend Star Roofing not only for a new roof, but for roof repair also. Thanks Star, Chris, and Nick, J.T and Connie Adams.
They did a great job. Took care of the leaks,replacement of plywood,cleaned gutters as need and cleaned everything up really well. And put barers around all the vents. I would highly recommend this company.
I work for a condominium complex and used Star roofing for replacing two of our multiplex buildings this year and two last year .I have nothing but good things to say. The company was prompt at getting us on their schedule, The roofers were fantastic, they cleaned up all the debris when they were finished and answered all my questions along with keeping me updated on the progress. I have also used Star roofing for cleaning out gutters and clogged downspouts. They are quick to respond and very friendly. I would highly recommend Star Roofing for all your roofing needs. Big or small.
- 16912 9th Ave SE, Mill Creek, WA 98012
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Green Roof
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
Yes, they offer up to a 20-year warranty on workmanship and materials.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.0 out of 5 stars based on 39 reviews.
1. What services does the company offer?
Roof replacement, roof repairs, roof maintenance, commercial roofing, gutters, geodesic dome.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.