Southern Construction - Rockwall, TX

I woke up Monday morning and stepped on my bedroom rug that was soaking wet .
I called the insurance agent at 8:30 and southern construction was out here putting fans and a dehumidifier up to dry the carpeting and walls before 11am.

They came back on Thursday to clean up the water damage and prepare the four rooms for renovation.

Southern Construction was very prompt and efficient .

I would recommend them for mitigation and renovation .

Southern Construction really came through for me. They replaced wall-to-wall flooring on an insurance claim in our home. These guys worked seamlessly with an Allstate adjuster that was... I'll just say difficult. The crew was extremely knowledgable, courteous, and accommodating to our needs & schedule, and the quality of the work provided was top shelf! I would hire them again in a snap.

I would give only 1 star for the level of unprofessional & insulting communication from Jay & Jathan, but I let them have a 2 star review for the information given about ALE that would otherwise be unknown since AllState failed to inform us of that option. So thank you for that, but from the beginning, I had an uneasy feeling working with them, I wasn’t sure why -until I learned through trying to work with them over the recent 3 months that they ghosted us frequently, along with AllState also having poor communication with our numerous attempts to communicate. A simple text, email or call would have been professional to keep lines of communication open throughout the process.
Also, they gave only one contact option for cabinetry that had nothing we liked, and never offered other referrals, options, or information on cabinetry, flooring, or countertop options—leaving us in the dark to even try to plan our kitchen repairs & remodeling.
Lastly, confirming my suspicions about their level of professionalism, when we ultimately decided to change to a different contractor, Southern Construction sent us a bill for the demolition and had inflated all line items and even increased the square footage of our home in order to further increase charges, resulting in a total far beyond what was already settled on with AllState. They had weeks to adjust the estimate with AllState to reflect any demolition charges already completed, but did not and instead after we chose to change, they are attempting to fraudulently charge us thousands more than their charges reviewed and agreed on with Allstate.

I would not recommend working with a dishonorable contractor such as Southern Construction. Feel free to contact me with a reputable and honest contractor that I am now with.

We had a water leak underneath our house and they came out immediately and to assess and explain the situation. They immediately started drying the water and explaining everything to us daily. William was always available at any time of day and would answer all our questions so we understood what they were doing. I highly recommend Southern Construction based my experience working with them on any construction needs you have.

Jay worked with the insurance company to get the best estimate and payment and communicated with me during the process. The completed project was timely with excellent results. Thank you.