- 4072 N Valley Pike, Harrisonburg, VA 22802
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Locally Owned & Operated
- Green Roof
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About the Business
What people say about “Shade Equipment Company”?
The overall sentiment from customer reviews is highly positive, highlighting exceptional customer service, efficient delivery, and clear communication. Many customers express satisfaction with the professionalism and expertise of the staff, noting that their equipment was promptly serviced and returned in excellent condition. The company is recognized for having a wide selection of products available in stock and for their willingness to order items when necessary. However, there is a notable concern regarding a lack of communication in a specific instance where a customer did not receive timely follow-up for a warranty issue. Despite this isolated complaint, the majority of feedback emphasizes a strong commitment to customer care and satisfaction.
What customers highlight
- Outstanding service and professionalism, from picking up and delivering the mower to keeping me informed.
- They were able to service my lawn tractor in and out within the same week and very friendly.
- If you need a mower go here before the big box stores. You'll get better service and the same or better product.
- They have what I need or can get it for me, and I was told to have a great day.
- Awesome service! They fixed the mower in less than a day, cleaned it up again, and delivered it to our house.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Outstanding service and professionalism, from Luis picking up and delivering the mower, to Trish keeping me informed, to the expertise and flawless work of their mechanics. They left my riding mower brand new and their prices are reasonable and competitive. I highly recommend this company.
Steve got to my buddies Scag AeroStorm aerator and did some research to fix two problems we had with the unit. The seeder was blowing fuses and one of the drive chains for the tines broke off. Within a couple days they had the issues figured out! Always great service and they sell top of the line equipment.
These guys was able to service my lawn tractor in and out within the same week and very friendly, I’ll be using them for more of my Cub Cadet lawn tractor needs