- 2984 Cliff Gookin Blvd, Tupelo, MS 38801
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof
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What people say about “SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point”?
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Recommended Reviews
This crew was awesome at helping us out after a fire. We had a lot of questions & they were always there to help. Made a difficult process easier for sure!! Thank you to Heather, Criffie, Robert, Benny, and the rest of the crew who's name I didn't catch!
Robert , Kelcie, and Timothy are golden gems!! Major water damage in my kitchen from a broken pipe upstairs!! They came in and reassured me and in the most professional manner took care of the problem. They kept things clean and well managed! Such peace of mind having Serv Pro and my insurance folks coordinate and work on a solution! Thank you Serv Pro!!
Heather, Shane and Robert went out of their way to help us get our home back in working order. They kept us updated on the progress and answered all of our questions. We would highly recommend ServPro to others.
Kelsey, Tommy and Bishop are super awesome. The were so fast and very nice. 7 days of cleanup and we are like old friends. This is the second time in 3 weeks that we got to see each other. YA
Great people to work with Kelsey. Shane. Bishop. Robert. Did a great job & we’re very polite & helpful & got our church cleaned up. Thanks servpro
Big thank you to Servpro for taking care of us this week after our office flooded. Benny, Kelcie, & Tony were all very kind, helpful, & kept us informed at all times. Great job guys!
I can't say enough good things about our experience with Servpro! Heather Jackson and her crew — Robert, Shane, Tommy, and Bishop — were incredible. After dealing with a stressful sewage flood, Heather was so patient and compassionate. She answered all our questions thoroughly and walked us step by step through the entire cleanup process, which brought so much peace of mind during a chaotic time.
Her team worked quickly and efficiently. They removed all the damaged flooring, cut and treated the sheetrock, thoroughly cleaned the floors, and cleared out all the furniture from the house. They were professional, respectful, and hard-working throughout the entire process. It’s clear they take pride in their work, and it shows.
We are so grateful for the way Heather and her crew handled everything with such care. If you're ever in the unfortunate position of needing this kind of service, I highly recommend calling Servpro and asking for Heather and her team. They truly made a tough situation more manageable.
Benny,Tony,robert,Shane and Heather came and done an excellent job and removing wet damaged flooring and base boards and drying the floors!
We had our HVAC ducts cleaned today by ServPro of Tupelo, and I can't let this experience pass without giving some well-earned praise.
Meredith was the first voice I heard—super kind, totally relatable, and the kind of person you’re glad picked up the phone. Our original appointment was understandably pushed back by six days due to a nursing home fire and a school flooding (life happens!). My wife and toddler both suffer from severe allergies, and this house has been slowly marinating in 1973 since, well, 1973. So, my wife called back to see if there was any way something could happen before the weekend.
Enter Heather, the production manager and absolute scheduling wizard, who somehow made it happen. We didn’t feel like just another job on a clipboard, we felt seen and cared for. Real people helping real people.
Right on time at 9 a.m. sharp, Robert and Timothy rolled up and got to work. These two were polite, knowledgeable, patient with our questions, and respectful of our home and belongings. They moved efficiently but never rushed. You could tell they take pride in their work.
To everyone at ServPro of Tupelo, thank you. Thank you for hiring and keeping such incredible people. You turned what could’ve been just another chore into something that actually made us feel hopeful and healthier in our own home. I can and will gladly recommend you to anyone who asks.
From the bottom of our hearts—truly—thank you.
Our house flooded. This has been my first interactions with SERVPRO. I have been impressed and they got straight to work as soon as they were dispatched. Ms. Heather was super friendly and immediately put me at ease with her friendly phone etiquette and prompt attention to our situation. Robert and Bishop were also a pleasure to be around. The entire crew seems very productive and a well oiled machine. We will forever be grateful for Heather and the Team. Shout out to Jordan too! Thanks team!!
We had a huge pine tree fall on our house during a bad storm. After getting a hold of my insurance agent they called ServPro. Todd from ServePro got right on it. The professional manner of all involved, including Todd, Heather, Tommy, Bishop, Robert and Benny was a relief as they were very informative about the process and what we should expect due to all the damage within our home. They came out 3 days in a row to make sure that the water from the rain was completely dried out. This meant removing the damaged sheetrock to remove the soppy wet insulation. This protected our home from any further damage. They made me feel very comfortable with what they did and explained everything as they went along. I give 5 out of 5 stars to each and every one of those people. Thank you for all you did!! I would 100% recommend their services.
Servpro came when we had damage to our building due to a hot water tank leaking. They were here within two hours and immediately got to work, restoring our building. The hospitality they showed every day while coming in and assessing the situation was highly unexpected and incredibly appreciated. Benny and Timothy did a great job communicating daily with everything that was going on and the managers Heather and Kelsey coming to the building and checking in with us and their crew showed great leadership and professionalism. After cleaning up, they mopped the floors and made sure that it was almost like the damage never happened As well as they could, and the place smelt like freshly squeezed lemons, which was a good bonus! Hopefully nothing like this happens again, but if it does, we are not hesitating to get Servpro back into the building!! 10/10
Amazing work, showed up on weekend to take care of the water damage, very polite and straightforward.
Benny
Timothy
Heather
10 days away from bringing home a newborn and Mary Jo, an absolute saint, made sure to have Brett call me within 30 minutes, at my house 10 minutes later, to get a flooring sample sent off for insurance purposes so we can get the process started to replace flooring in our home. Fantastic customer service and personally, just took so much stress off of me. 10/10 service and some of the nicest people you will ever speak with
The staff at Servpro has been great to work with. Todd, Kelsey, Heather, Tommy and Bishop were very prompt, courteous, knowledgeable and professional in dealing with a water intrusion we had at our commercial property. A big thank you to the staff, we highly recommend them!
After frantically calling our insurance, Ser-Pro was the next call I made. The crew was here quickly and went right to work. Heather, Timothy, and Bennie not only went right to work, they also helped relieve our anxiety with their words and humor. They were great to have in our home and knowing they had the situation under control made my husband and I feel much better about all of the water in our house. Timothy and Bennie even came back on day two to check that the equipment was doing the job it needed to. On day three, another great crew came out to check the equipment again and check to see if everything was dry. Robert and Travis were very nice and professional, just as Heather, Timothy, and Bennie were. THANK YOU ALL SO MUCH FOR YOUR HELP IN OUR TIME OF NEED!
My Mom had a water incident. Serv Pro did a great job. Heather and her team (Alex, Timothy, and Osmane) were very helpful in moving her furniture and household items back into the house. Thanks to everyone for their patience and care for my Mom.
Our office needed a deep clean after eradicating a couple of rodents (aka died in the wall of our old building). Servpro was called - from Mark Ozbirn stopping by personally to check out the situation and schedule our cleaning around what was most convenient for us to be closed, to the whole Servpro cleaning crew - Criffie, Robert, Tommy Timothy, and Travis - everyone was professional, friendly, timely, and not to mention hard working to get it all done ahead of schedule. Thank you to the whole Servpro team I worked with, including Shelly in the office.
The quality of leadership at ServPro is truly first class. Mark Ozbirn and Todd Kennedy were always available when we needed them. If they didn’t immediately have an answer, they made sure to find it quickly. During a difficult and unexpected time, they were extremely helpful—treating us not just like customers, but like family. Their care and attention made us feel valued and supported every step of the way. They went above and beyond to ensure all our needs were met. I would highly recommend ServPro to anyone facing unexpected damage or loss. Their professionalism, compassion, and dedication made all the difference.
We had water damage from our washing machine on Sunday February 16. It flooded our floors in most of the house. We had never dealt with this type of situation before so we tried to find someone who could come out that day. Based on reviews we read we decided to try Servpro. They said they would be out that same day and within a few hours on Sunday night they did come out. They took out some baseboards and set up dehumidifiers around the house. They did not finish taking out all baseboards or take out flooring that night but said the crew the next day would come and do this. The next crew came in and did some real damage to our sheetrock while trying to take out the baseboards and broke my sons light fixture while moving things in his room. They said no worries their company will cover anything they mess up and we believed them. They sent us a bill of almost $6,000 to do this job which our insurance covered. They then sent out men to give us an estimate to put the flooring back in, fix what they messed up, etc. When we informed them that we did not want them doing the flooring we never heard from them again. It has now been over a month since this happened and I have called weekly and went to their main office in Tupelo weekly trying to get them to just come fix what they originally messed up in our house from their first job. They promised everytime they had no problem fixing what they messed up and they would call me back. I have NEVER received a call back even though I have reached out to them MULTIPLE times. They refuse to fix the sheetrock they damaged because they said we can get higher baseboards which cost more. The only reason we will now have to go with 5 1/2” baseboards instead of the shorter baseboards I had is because of their incompetence which they refuse to acknowledge. They also refuse to fix my son’s light fixture as well because I guess it’s not worth their time. So if you don’t plan on paying them to fix what THEY mess up you should probably find a better company. I’m only leaving this review to help others out so they won’t have to go through the absolute headache we’ve been through at a time when your house feels like it’s upside down and you have small children at home. They act professional on the phone but the way we’ve been treated is anything but professional when they should have came to fix what they messed up on their own without me ever even having to reach out. Now we’ll be stuck paying and doing it all on our own. The pictures with this aren’t all the damage but you get the idea.
They get the job none hard working crew would hire again if ever needed . Thanks again for all you did to help us Linda & Scotty
Robert Travis an Heather was amazing. They came to my house in a timely and offered amazing customer service. Benny did an amazing job over the weekend as well. 10 out of 10 I would recommend this crew to anyone.
Unfortunately we had a faucet leak in our kitchen. I called Servpro last week, and Hugh and Heather came out that same day! They were so kind and helpful. Benny and Hugh monitored all the equipment and checked on everything daily. Tommy was wonderful helping remove plastic sheeting and cleaning up when the floors were dry! I highly recommend Tupelo Servpro! Thanks so much for your help!
I am very pleased with Serve Pro your employees are very trustworthy and hard-working!!!!!!! I want to give each person a big thank you!!!!!!! Benny, Tommy, Travis, Robert, and Heather.
Your staff did an outstanding job on our house when we needed it to happen. Thank you again!!!!!!!!
After a water line burst and leaked water for 8 hours in my house, Heather showed up bright eyed and bushy tailed ready to start getting things back to normal. She was professional, personable and empathetic all the way through. If she couldn’t come by to check on things personally she made sure to call and make sure I heard from her and got an update on what the next steps looked like. Benny, Lionel, Timothy and Alex were all excellent as well. Everyone was respectful of my home and even took time to play with my dog when she would run around. I am so impressed with how friendly and caring everyone was. I can’t thank this team enough for all of the extra effort they put into my event.
Worst experience with a contractor I've had. Servpro tried to do a turnkey job for us. They removed water damaged materials, tried to dry everything but missed multiple parts which lead to a massive mold problem. Tried to clean parts but left hvac and crawl space full of mold. They patched paneling on walls that is popping off and bowed, put flooring down that has peeled up since day 1. They fall short across the board. Posted pictures are "finished" new work and materials not the result of the water damage like it appears. Definitely shy away from them for any damages you need a quality company for. Basically everything they touched has to be redone plus mold mitigation.
*Update* 867 days displaced out of the home with work still not completed and home still unlivable.
Great company, everyone was very knowledgeable and helpful, from the ladies in the office to the crew that came out.
They have been so great to work with! Alex, Timothy, and Heather explained everything so wonderfully and made us feel very comfortable about the entire process!
I would thank James and Servpro of Tupelo for a job well done. My Family and I were able to work with James. He was very friendly and professional. James was able to take care of our concerns from start to finish. Whenever I called James He would always answer or return my calls. When it was time to move our back into our home James along with Charles and another gentleman personally moved our furniture back in because the other teams were out of helping the hurricane victims. So we were able to move back in at our scheduled time. I would highly recommend Servpro to do a job for anyone. Again thank you James for a job well done! You've been a Blessing to our Family!
Servpro is the best!!! My house flooded recently and they came in and got the job done quickly and were tons of help! So friendly and professional! Heather, Benny, Vincent, and Alex were great! They need a raise
The team of Heather, Benny and Alex did a fantastic job with my 90 yo mom’s house! I highly recommend them. They did everything they said they would do plus more. They were even able to save her wood floors which was very important to her. A+++ rating for the team
Highly recommend Tupelo Servpro. Heather and Hugh were beyond helpful. They came out promptly to our property and gave an honest assessment of no remediation plan even when they could have made money from the job. Thank yall so much!
Heather and Todd did a fantastic job getting our business back up and running quickly! Kurt’s work on our lighting was impeccable!! Thank you, ServPro Tupelo for all of your hard work!!!
Heather, Criffie, Robert, Todd and Wesley completed a job for us recently and the service was top notch!!! Everyone was friendly and very professional! High communication level and the work was efficient! Thank you ServPro Tupelo!
I was very impressed with Servpro! Todd was efficient and knowledgeable. My house flooded and they had it cleaned up and back to normal in a couple days. All of their staff is kind and professional. I will definitely recommend Servpro
I experienced a house fire August of 2024. I used ServPro for the clean up and the reconstruction of my home. Todd, Heather, James and Shelly were great people to work with.
Mike and his team from Tupelo SERVPRO is awesome! We had a fire at our grocery store and had to have the whole store cleaned. What should have been a 6 week project of getting everything done and all of the construction done we opened exactly 2 weeks after the fire. During a stressful, emotional, and terrifying time for our family Mike came in and assured us he would get everything done the way it was suppose to be done. He listened to us and understood how important it was for us to get back open and how we wanted everything to be cleaned to perfection. We can’t thank Mike enough for getting his team in there and getting the work done quickly! Thank you Mike and to your team!
Fabulous!! I’d give this ServPro team 10 or more stars if possible!! Our home suffered major damage from the Hellene Hurricane in Florida, with the flood waters rising over two feet indoors. Mark and his ServPro team were highly recommended to me by a relative. I called as they were in transit from Mississippi to help out in Florida. Mark put us on their schedule immediately. Heather led the team, which also included Robert & Wesley. Together they were super efficient, clearing out all wet and damaged beds, other furniture and various belongings. Then they worked to coordinate the removal of damaged flooring, baseboards, kitchen and bathroom cabinets, large appliances, inside doors & dry wall. Some areas showing mold growth were treated as well. The house was dried out and ready for reconstruction in a matter of days. The best part, above and beyond, was the cheerfulness and overall support of the team. Heather as the leader adeptly helped to reduce the obvious stress on my husband and me as the homeowners. Very special! Unusually special! Highly recommended without any reservations!
We had a great experience with our Serv Pro team out of Tupelo Miss. Todd and Heather and the entire crew did a fantastic job after two hurricanes left 3 feet of water in our home. I highly recommend them for doing everything we asked and went above and beyond our expectations!
We had a great experience with this team after our house was flooded. Heather, Todd, Robert and Wesley were great to work with. Communication was great and they were empathetic to our situation. Hope to never need them again but if we did we would be willing to use this team again.
The Servpro team did a fantastic job after Hurricane Helene flooded our home. Heather, Robert, Wesley, Devin, and Benny setup the equipment and checked on our home every day to ensure the moisture was remediated. Highly recommend this team and their efforts to ensure our home did not grow mold. They were a pleasure to work with in the midst of the tragedy of the storm. Highly recommend!
Everyone who was there Heather, Ms. Criffie, Cody, Casey, Alex, and Benny, were fantastic! They showed great care and empathy for my parents as we sorted through belongings and Heather especially displayed professionalism and care. THANK YOU SERVPRO!
I want to make it known that Servpro has by far been the best experience we’ve had with all of the work we’ve had in our home recently. Every single person that came in introduced themselves and were so friendly. The crew that was out here deserves a “job well done” because the before and after is phenomenal.
Also, Hugh and Heather were fantastic. They made an extremely stressful/scary situation feel a little less heavy. Both of them always made sure to keep me informed, and I felt taken care of.
We are very appreciative of and pleased with the service we have received with Servpro. Robert, Benny, Benton, Alex, Heather, and Hugh… THANK YOU!
Very professional. Took great care of our home. I'm so glad we used them. Heather was such a joy to work with l, very caring
great, and professional. Kelsey, Robert, Benton, Benny, Alex, Devin, Kelsey, Vincent! Were also super amazing. Thank you so much for helping us through such a difficult time.
We worked with Servpro from Tupelo. Our experience was excellent. Heather, Robert, Benny, Benton, Kelsey, Kasey, and Alex were very helpful and pleasant to work with. Nothing was too difficult for them to handle. We really appreciate all they did for us.
Heather, Kelley, Alex, and Benny were the team members that handled our location. Great customer service, very detailed. Awesome job.
Servpro provided excellent and timely service to us during a crisis we experienced this winter. James and the men who repaired our house did a fantastic job. I’m very thankful for what they did.
We recently had ServPro come and do a post-construction deep clean. They did a great job! Everything is spotless! Heather, Criffie and Kasey were such a pleasure to work with. They always had smiles whenever I interacted with them. I would highly recommend them based on their work results and work ethic.
Heather, Benny, Alex and Robert not only saved my home from further damage but also let me know that it could be redone as good as new. I really needed that! There was a Pipe with nail in it that caused a leak in the master bath. The wall, vanity, lights, and flooring had to pulled out. Servpro was called and they started work the first day. Heather and her wonderful group of workers showed up and got started. I have to say that they were not only efficient and well trained, but some of the most courteous I have ever met. Would call them again in a second!!
Heather, Alex, Benny, were great to work with, terrific job! Came cleaned up my mess at the house. There’s nothing like some good hardworking honest folks. It was a mess. But through the cleanup we all laughed and they let me show them pictures and give them some history on the property. I love them so!
Devin, Vincent, and Benny did a great job. They cleared 4 rooms in 1 hour and were professional and courteous. Great team that works great together!
Awesome crew very courteous polite we connected immediately very specific when explaining things I would highly recommend Serve Pro team Heather Jackson, Alex Nelson and Robert they were very helpful
Experienced some water damage at our home ..
Servpro immediately contacted us the very next day.. First of all Heather and I kicked it off right away. She took the time to explain everything that was about to take place .. We talked as if we had known each other for years .
Johnathon and Robert were assessing the damage in each room. They were so fast and very attentive to any questions that I had..
I’ve never seen anyone remove flooring and baseboards so quick ..
Also they made sure to clean up any debris .
Heather , Johnathon , Robert,
Rocks
This was a different experience for me but I thank God Servprro was available. The team was amazing thanks to Heather, Kelsey,Cody,Jonathan and Ro ert for a job well done. Keep doing what you do. Thanks Ms Dilworth ☺️
Our office had significant storm damage and flooding. Serve pro was promptly here to assist us through this process. Every single employee that we encountered proved to be most helpful and professional for the entirety. Heather And Kelsey did an excellent job leading their team during this cleanup process. We are so thankful for the excellent job delivered by Heather, Kelsey, Robert, Kasey, Jason, Devon, Vincent, Cody, Criflie,, and SANTANA. We highly recommend Serve pro Tupelo to anyone in the midst of disaster or damage. Thanks again for an excellent job as you helped us during this most difficult time.
We had some water damage due to an A/C drain issue in our attic. Cody and Jonathan showed up from ServePro, and they were absolutely fantastic! They were very courteous and took care of everything from start to finish. I highly recommend using ServePro and suggest requesting Cody and Jonathan.
It was a pleasure working with this company on a job here in Tupelo. They were very professional and done great work. They also kept me updated every step of the way. Thank you Kelsey, Bishop, Robert and Heather.
Servpro was very professional! They showed up immediately after I called and checked in with us every day! Heather, Kelsey, Cody, and Jason made this process super easy and pleasant.
We recently had a water leak from an upstairs hot water heater. The Servpro mitigation team was quick to respond and so very helpful. The professional manner in which they handled our crisis put us at ease. Our highest commendations go to Kelsey, Jonathan, Cody , Heather and Jason. Servpro is fortunate to have dedicated employees such as you.
Heather, Cody, Johnathan and Jason all did a fantastic job. They were very professional and they went above and beyond our expectations for the service. We never expected to have our damage mitigated in a few short hours but they were overwhelmingly great with their service.
From bewilderment to peace of mind thanks to the Tupelo SERVPRO team of Heather, Robert, Bishop, Cody, Jonathan, and Criffie. Due to a pipe burst during the night, multiple rooms were flooded and carpet was squishing. The SERVPRO team arrived not long after being notified of the problem even though it was a Saturday and quickly went to work. They vacuumed up as much water as possible and set up around 20 fans to dry up the rest. After everything was dry and the fans were removed, they packed up furniture and items and removed all the carpet. They were very professional and pointed out items that the water had damaged beyond repair and were very safety and health conscious. Big thanks and kudos to all of these diligent workers who are helping my mom through such a stressful situation and providing her with piece of mind that everything will be done correctly. Thanks again to Heather, Robert, Bishop, Cody, Jonathan and Criffie. And a special thanks to Heather for explaining the process and keeping her up to date every step of the way.
I can’t praise Servpro enough for the cleanup, restoration and reconstruction of my home after a fire. The team responded to my call promptly and each interaction with the team was professional. Their investigation, evaluation, and the process was clearly explained to me throughout. I don’t wish a disaster upon anyone but I would definitely wish the stellar service of Servpro if it ever happened. Thanks again team for a job well done. I couldn’t have made it without you.
We had a leak in our kitchen and Servpro of Tupelo did a fantastic job in working with my insurance company to help cleanup and repair our home. They were extremely professional, attentive, and timely in helping me and my family. Heather Jackson and her team members including Robert and Bishop were great. Servpro and these team members get my full recommendation.
My Mobil home was flooded due to a water line break. Servpro sent Robert, Bishop, and Jason to clean up and dry everything out. They were quick to get here, professional and did a fantastic job. They called me each day to let me know the time they be here. I was very impressed with the way they handled the situation and kept informed about things. I hope I never have this problem again, but if I do I will call Servpro in Tupelo and ask for them again.
Cody and Robert was very professional and polite. They both went above and beyond explaining the process. I am extremely satisfied with the service. I definitely will refer to family and friends. Considering the circumstances I am pleased to say it was quick and efficient.
Our kitchen caught fire and we needed a clean up crew. I called servpro in tupelo and spoke with Heather. She was amazing to deal with and made sure her crew took care of us as well. We could never thank Heather, Robert, bishop, Cody, Kasey, and Jonathan enough. From the first day to the last they stayed in touch and the communication was great! Thank you again servpro of tupelo!
Servpro really came through for me, I called and the next day they were at my home, bright and early. I had the pleasure of meeting Kelsey and Heather, the dynamic duo, were so professional and very knowledgeable about the whole process. Their work were exceptional….
Servpro employees Kelsey and Heather went above and beyond to help our family! They were so helpful and professional but so genuine all at the same time. They made us feel well taken care of at a vulnerable time.
My water heater busted. Water flooded house for an untold amount of time. Once I called Serv Pro, they were at my house in less than 2hrs. They immediately began removing flooring, and installing fans to dry affected areas to prevent further damage. They are continuing to walk me through the reconstruction process. I can not say enough good things about Heather, Devin, Vincent, Jason, Kelsey, Criffie, and Casey. I hope I never have to deal with them again, lol, but if I have another emergency, Serv Pro of Tupelo will be THE FIRST call I make.
Heather, Kelsey, Casey, Devin, Anthony, Bishop, Robert, Jason, Darion, and Vincent all worked in our building and were easy to work with in helping us get the water damage under control.
Heather, Derion, Bishop, Robert ,Devon, Kelsey, and Anthony worked on our office and was very respectful, helpful, kind and worked hard on our office.
If you have an issue, PLEASE call this crew!! Heather, Robert, Bishop and Kelsey were A1! We could not have asked for a better crew or company to help us at this challenging time!! Every need and concern was catered to!! Explanations were given without us even having to ask! The equipment they bought in and the friendly faces that were shown got us in a spot to where we can finally get a contractor out to finish what the water leak started!! Thank you crew and Servpro of Tupelo for going out of your way!!
Heather, Devin, Vincent, Casey, Jason, and Anthony have been awesome to work with. So thankful for honest hardworking people who have gone above and beyond!
We brought in ServPro to clean up after a remodel and they did fantastic work! Heather, Ms. Criffie,Bella and Casey were all wonderful! Thank you!
We brought in ServPro to clean after some remodeling and we are very impressed with the results! Heather, Ms. Criffie, Bella, and Casey were all so polite and professional! They did an excellent job! Thank you!
Shoutout to Anthony, Bella, Herbert and Casey for their courteous and helpful work. To Todd who came out first and explained the process and answered questions and to Shelly and ladies that helped me over the call to Serve pro.
Heather, Criffie and Bella did an AMAZING job! They attended to every call and my concern. Thank you for your services
I recommend this place to anyone. Hugh Foster was very knowledgeable and professional. I was having trouble with my homeowners insurance paying for my claim and low balling my estimate. Hugh knew exactly how to handle the issue and document it correctly. Its never any fun dealing with insurance or home repair issues but Hugh made this process go smoothly and the insurance company sent me the money i needed for repairs the next week.
I cannot say enough in one review to thank our friends from serve pro! When you have an unexpected damaging event in your home, stress seems to drive every thought. Serve pro helped quickly calm my stressful day! They immediately came to the rescue! When they called to say they were coming (which was incredibly fast) Heather’s voice was calming and encouraging! I felt immediately that I was speaking to someone who was looking forward to coming to help my family! They went above and beyond to salvage everything that they could in our home. They educated us along the way, explained every detail and every step. They were diligent with EVERY effort, and truly made us feel like they cared about our home, and our family!
Heather even helped us off the clock when we were having issues and questions about maintaining power to the equipment used to help dry our floors. It is RARE to find companies and people like this who are willing to go the extra mile to make sure that customers feel more like family! They will never know how much my family appreciates them! The friendly faces that came to our rescue immediately are: Heather, Kelsey, Ms Criffie, Jason, Robert and Bishop. If I have left anyone off please forgive me, because I appreciate each and everyone of you! We are glad things are better in our home but we will miss seeing their friendly faces coming by! Thank you SO much for taking great care of our home and family! God Bless each one of you!
My experience with Servpro was great. This is second time I have used your services. The roof replacement and this water damage. Good professional people from the ladies in office until work was finished. 5 stars good work. JT was a pleasure to work with discussing the work to getting it done.
Heather was on the spot as quickly as possible. They checked everywhere and got
The fans going. Cost, Jonathan and James were so professional and courteous. They
Are all A+
- 2984 Cliff Gookin Blvd, Tupelo, MS 38801
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Metal Roof