SERVPRO of South and West Charleston

Todd and Dan helped trouble shoot a leak today. They were professional, in both demeanor and scope of trouble shooting and resolving the issue I will ask for them in the future for other clients

Abe, Nick, and Gary Jr are a special crew! My hot water heater busted in the attic affecting the whole first floor of my house. These guys came in and knew exactly what to do! I will forever choose Servpro after my experience with these guys!

Jayden and Gary came to our villa to address a sewage backup. Their attention to detail and their positive attitude to mitigating our issue was more than we experience with other service providers. They are both great ambassadors for Servpro and given our nasty cleanup requirements, we were very satisfied with their attention resolving the mess. They also did followup to make sure we were not only satisfied but that the cleanup was successful. Thanks to these dedicated individuals for helping us.

Gerald and Martha Moore 5563 Green Dolphin Way Kiawah Island

Couldn’t be happier with our experience with ServPro today. Abe and Dan were very professional and so nice. Very informative and helped bring a peace of mind. I look forward to recommending them to others and please never let Abe or Dan leave!

ServPro is amazing. I worked with Todd and Abel and they were very professional, communicative and respectful. Highly recommend. RKB Thanks you!

I called ServePro for a quote & Sarah was VERY polite, informative & you can tell she absolutely loves her JOB.

Here is the other review:

Abraham, Nick, Ezekiel and Jude, I am forever grateful to all of you for the excellent and professional service you provided at my father’s home, this morning. I am especially thankful for the respect, kindness and patience you showed towards dad, a proud 92 year old Korean War veteran, who loves sharing stories, especially, stories of his time spent serving in the US military. He is also, thankful to SERVPOR, Ravenel , SC location, for dispatching their finest professional crew to mitigate a potential health hazard at his home. The crew eliminated the problem and my father, could not be happier ! Also, I appreciated Abraham’s helpful feedback and suggestions while keeping me updated over the phone. His confidence and knowledge was reassuring and comforting..

Gary is knowledgeable, professional, and easy to work with and sent a wonderful manager out to visit the site (cannot remeber his name, sorry). Abraham, Reggie, Dan and Ezekiel were great and so friendly and professional.

Gary Jr., Tristian and Jayden came quickly and were extremely polite. They called ahead to let me know when they would arrive. They let me know what they were doing and why they were doing it.
Heaven forbid I ever have a problem like this again, I would definitely use Servpro again. Thanks, guys.

Gary Jr and Michael came out to one of our properties for water damage. They are extremely professional and careful. They made sure they left the job site spotless! Very quick response time. I highly recommend Servpro for peace of mind.

Gary Jr., Tristan, Reggie and Dan came in and took care of the job quickly. It was supposed to be a 2 day event but only took them 1. Outstanding!

I will always recommend SERVEPRO for any disaster care. They are super responsive and their team gives amazing reports/results.

I recently went through a significant water leak and called ServePro immediately. Gary Jr. and Reggie showed up in an hour! This team was very professional and were able to get everything turned around in 3 days!

Gary Jr and Tristian B. Came out to our office to clean up after a plumbing issue. They were very thorough and efficient. I appreciate their hard work.

Gary jr. and Tristian B. came to our office following a plumbing issue and did a fantastic job getting everything cleaned up.

We called in Servpro to mitigate damage from a former resident who smoked cigars in the home for over 10 years. The Servepro team did a fabulous job with a detailed quote and a specialized cleaning process to remove the nicotine residue and pervasive smell. Gary and Tristan kept in touch with us as the work progressed. After the job was finished, we did not smell cigar smoke anymore! Gary was super professional, dedicated to doing a good job, and did a final walk-through with us at the end of the job. Highly recommend!

I have video of water pouring though my walls and they said they can't find and water damage, it is visible you can touch and smell the damage. Then said they are a month out from providing and service and hung up the phone. Hard to find decent people who work with disasters.

All of my interactions with Servpro were great. I am very happy with the service I received. I appreciate the hard work of Gary, Kahlik, Todd Marshall, and Michael. I would recommend their services to anyone in the Charleston area.

Todd and Nick did an amazing job helping us out! Thank you both for your help and excellent customer service!

Todd and Nick came by to help us out after the flooding from Hurricane Debby. They were super thorough and answered all our questions. If we ever deal with flooding again, we'll definitely call them and hope to get Todd and Nick again.

Great experience with Abraham & Nic. Very professional and respectful of our home. Explained everything they were going to do and worked to minimize the disruption and cleanup. Ours was not a large job but it did involve significant wall & ceiling drywall removal + microbial treatment. If you have a choice when you contact this office, we would recommend Abe & Nic.

Servpro did an excellent job for us with water damage from an overflowing bathtub on our second floor. Todd communicated really well with us every step of the process from when we could expect them to show up each day to what they would be doing. He updated us on the timeline and answered any questions we had. Reggie, Tristan, Abe, and Nick were all very personal and nice to interact with. Everyone was professional and friendly and worked hard to get the job done. They were very careful with our things and took great care to protect our stuff and not break anything. Thanks for a job well done & putting us at ease that things were being handled and taken care of.

Servpro did a great job!!
Khalik and Dan arrived at my house quickly and evaluated what was going on. After explaining it to me, they installed 3 dehumidifiers. The next day they came back with Abraham adding fans and sealing off the effected area. 2 days later Abraham and Michael came and removed all of the equipment. All of the guys were courteous, friendly and knowledgable. I would definitely recommend them!!

We had an excellent experience. Todd, Nick, Gary Jr., and Tristan were professional, kind, experienced, knowledgeable, and I would recommend Servpro of South and West Charleston to anyone! I give the guys who came and the company five stars! ⭐️⭐️⭐️⭐️⭐️

This company is wonderful! They seem to have the ability to tackle any project I present to them and Andrew communicates each and every step so that we are all on the same page. Thanks so much for the great work!

Gary Jr. and Tristian with Servpro did and excellent job. They cleaned indoor and outdoor rugs and furniture cushions. I will definitely use them again. Highly recommend!

Todd and Dan awesome job - they got here early and did a full run down of the house. Cleared up all our problems

Jason and his incredible team are real life heroes for homeowners! My son overflowed his bath tub upstairs and ServPro was at my house within minutes of my cry for help. There are hundreds of these companies in the tri-county area but these guys came highly recommended so I gave it a shot and, boy am I glad I did!
Jason and his team (Monica, Kaliek, and Nick) are professional, punctual, and genuinely care about their customers. My fear and worry was immediately relieved just minutes after talking with these guys and my house is now dry as a bone! So take it from me, a very satisfied and grateful customer- call them if you’re in need of help!

ServPro helped me recently when my dishwasher flooded my kitchen they were supper professional and friendly, Dan and Todd were very through and explained the process extremely well. Would highly recommend.

ServPro was absolutely amazing when my washing machine broke and flooded my basement. Dan and Todd were absolutely wonderful, took care of everything I needed! Absolutely love them and would highly recommend!

This company was fantastic. Gary Hinks came out to look at our water damage, and was more than helpful. Recommend them for all restoration and reconstruction services!

Love the team that came and assisted with my water heater exploding. Mr Todd Marshall was very professional and articulate about the whole process. Making a very stressful event into something not worrisome at all. Highly recommended

ServPro South and West Charleston provides an excellent service from start to finish even during off hours!
I appreciate Todd and the rest of crews for all they do. Thank you for your service to Charleston.

Servpro team was great. Fast, thorough and careful. Make them your choice if needed. Thank you team. Zach, Dan, Kalick, Reggie, Monica, Gary Sr and Jr.

Kaliek, Reggie, Josh, Tristan, and Gary Jr provided EXCELLENT customer service !! These young men displayed so much professionalism while during the work at our home!! They were extremely kind and courteous! They answered ALL of my flooring with a smile!! Serv Pro is very fortunate to have them on their team!!!✊✊

ServPro of South and West Charleston provided nothing, but the best service. Sean and his team, Garry Jr., Reg and Tristan arrived at my apartment and got to work immediately, assessing the situation and prepping for the work that was needed. They were the most respectful of my things and explained the next steps in detail, answering all my questions and easing any worries I had. They are very hard workers and I was lucky to have the most efficient team helping me get through what would’ve been a nightmare on my own. I highly recommend them!

Had a recent incident with a water intrusion and Sean, Dan, and Josh were extremely professional, punctual and informative on the entire situation.

We own a vacation home on Seabrook Island that recently sustained significant interior water damage as a result of improperly done roof repairs. Servpro’s team of Sean, Dan and Josh provided prompt, professional service, which allowed us to quickly begin the process of completing repairs. Thank you.

Servpro of South and West Charleston, with crews led by Sean Place, promptly sent a large team to remediate damage from a burst water pipe that collapsed ceilings and inundated walls. The team worked tirelessly into the wee hours to remove damaged material, protect undamaged furnishings and treat for possible mold growth. Thanks to their extensive documentation, the insurance company gave immediate approval for repairs. Servpro handled cleaning of rugs and promptly returned all furnishings to their original places after repairs were completed. Sean Place's constant updates and communications gave us complete confidence that all would be handled to the highest professional standards. A disaster is not meant to be pleasant, but Servpro eliminated as much of the unpleasantness as humanly possible.

Massive shoutout to Gary Jr. and Reggie! Incredibly nice and professional. Excellent communication. Thank you for all of your help!

Malik and Reggie were fantastic! Their friendly, professional, and knowledgeable demeanors helped to make a stressful situation at my home all better. Thank you guys!

Great group of people from this particular location! All interactions have been very professional and the crews work hard and make sure the job is done correctly before they leave! They even had to correct work done by another company. No complaints. We’ll choose them every time!

Had a leak in my kitchen, called Servpro and they made the process so much easier. I was very impressed on how professional & timely this company operates. Ask for Zach, he is very knowledgeable and worked with our needs to get our house back to normal!

We have been using Servpro for a number of years to clean our carpets. They provide a professional and qualified staff to meet our needs. We would like to recommend them for all you needs.

Kaliek is the most amazing and respectful worker! You ever need a guy to get it done the first time, I recommend him!

I had some fire damage in my house and the gave the boss John a call and in 2 weeks everything was back to good

I had a pipe burst and was freaking out. Thankfully Servpro came out ASAP and took care of everything. Abraham was especially professional and did an amazing job.

Thank you Abraham and Travis for helping us clean up the water damage from the flooding we had due to the heavy rain we had during the week! We enjoyed the positive experience y’all brought!

Some pipes busted in my kitchen and ruined the floors. Abraham came out and was very professional and dressed fresh. Now the floors don’t have to be redone bc he was able to clean everything up. Highly recommend Abraham 10/10

Our apartment bathroom flooded and we had no idea what to do. Abraham showed up on time and performed exceptional service for us! Highly recommend Abraham for your service needs. 10/10

Heaven sent both ARPHAXAD AND ABRAHAM both these guys are very professional and enthusiastic. Thank you Servpro for the amazing services.

Zach came out to assess the leak in my home very timely and was very professional and had great communication about the damage and cost of repair I was looking at. Would definitely recommend and will use again.

Thanks to Servpro my house is dry and livable again. Thanks to Gary Jr and Gary sr for keeping such good communication

My apartment flooded when a waterline broke and they were extremely quick with coming out and fixing everything that was damaged. Brandon was very professional and extremely nice!

This is such an amazing company. They are very nice a professional. Brandon was great when helping with my water loss.

After my washer almost destroyed my upstairs, Dan and his team from Serv Pro really came through. They were able to thoroughly dry and clean the entire area quickly and efficiently. They were very professional and we would definitely use them again!

Dan and his team came in and dried up all the water from a pipe bursting in my home. They were super quick and professional, he even played with my cats. I know who to call if another pipe burst!

Chelsea and Ally was great workers and left my home cleaner than it was before they came in ! Great job & keep up the work Servpro .

I'm a property manager in the Charleston area and we LOVE the staff at this location! From Monica, Chelsea, Allie, Josh, John, both Garys, and everyone else, they have been MORE than accommodating and responsive with our situations. They are knowledgeable, professional, and they care! Hard to find a solid team like theirs but they have it!

John and Ally are very honest, on time, very professional. These people right here rock it out and get it done. I love the way they talk to me like I am human and does nothing but builds me up when I think things aren't goin well. They reassure me it is goin great and the best part is they actually took the time to show me things needed repaired. Definitely recommend them.!!! I give them 150% satisfaction!!

The company was very helpful in taking care of the water damage to my elderly parents condo. Jose was very professional and very attentive and caring to the extra needs of my elderly parents during the process. I would recommend Servpro to anybody needing services. You will not be disappointed!

Jose was great. He arrived promptly and saved the day with my water flood damage. ServePro worked hard to dry the place out and minimize permanent damage. Good customer service and very personable too. I highly recommend ServPro.

I have received the best service from Eric Goshorn and would recommend him to anyone needing restoration service. The best in Charleston by far!

Thank you so much ServPro South & West Charleston. Eric & Gary came to the rescue with their quick response time and honest opinion of my water damage. Thank you!

Vanessa and her ENTIRE crew were absolutely awesome! Communication was great as each team member explained what they were doing, why, and how it would affect us. This team works super together! They were personable, kind, attentive and hard working and willing to go that extra mile-not even having to be asked. They were obviously well trained and this speaks well of Servpro. So very glad it was this team that our home was entrusted to by Servpro! Also a shout out to John Davis who did our initial inspection and sold us on Servpro of South and West Charleston-personable and knowledgable and helped us feel comfortable about our choices. Thank you, each and every one of you! Paula and Harry Baram Seabrook, SC

I had Servpro’s team Sean and ally come out and rip my swollen wooden floor up from my busted water pipe. They did a great job and got it done quickly. My house was very clean after such a messy job.

I had Servpro come out and do a full cleaning on my home they did a wonderful job on time with my schedule Ally ,Sean and Vanessa Were very polite and got the job done in a timely manner

The servpro of south and west charleston are great! They did a great job at their mitigation work. Gary Hinks Jr and his crew were very professional and kind! I was always informed and they have consistent communication skills.

We work with Eric Goshorn on a monthly basis within our insurance agency. He has personally helped so many of our clients get through the first couple of hours and days after a disaster when they really need the extra support. He is always kind, patient and on the spot to get them what they need when they have had a loss that can feel so overwhelming. We feel confident that anytime that we refer any of our clients to SERVPRO and Eric we know that they will be taken care of the way we would take care of them, and for us that's extremely important!

With Eric Goshorn working for you, I’m quite confident your standards are high and service is timely and high quality

Not having anywhere to turn for recent water damage, and fearful for mold growth under my home, I had concerns about the investment of my home. Servpro acted in a manner of humanity, and then professionalism.
Listening to my concerns & having the foresight to see my vision of timeliness and quality, if I run into a restoration issue moving forward, I'll be calling Eric at Servpro (South & West Charleston region).

ServPro is our go to company to call when we need outside help. Eric Goshorn is the best! Every time he comes to our property he always greets us with a smile and has the most positive attitude. Thank you for your kindness and hard work!

Had an issue with the dishwasher again! It leaked and it ruined my kitchen floors. Servpro was great and kept me informed every step of the way! Special thank to Gary Jr and his crew, they took care of my house and showed care to my personal belongings!