- 100 Roxbury Industrial Center, Charles City, VA 23030
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
At SERVPRO of New Kent/Williamsburg/Northern Neck, we specialize in providing comprehensive solutions for roofing needs, including roof coating, waterproofing, and gutter repair. Our expertise allows us to effectively manage both residential and commercial projects, ensuring that we meet the diverse needs of our clients in Charles City, VA, and surrounding areas. Our well-coordinated team prides itself on organization and attention to detail, delivering durable results that stand the test of time.
We understand the complexities involved in each project and are committed to seeing them through from start to finish. Whether you are facing moisture issues or require reliable roofing services, we are here to provide the support and expertise you need to achieve lasting value for your property.
Customer feedback is overwhelmingly positive regarding Servpro's services. Many reviews highlight the company's prompt response times and professionalism, particularly in emergency situations involving water damage or fire restoration. Customers often express gratitude for the compassionate support provided throughout the process, indicating strong customer service and effective communication. However, there are notable frustrations with initial contact and follow-up, affecting the overall experience for some. Despite these isolated issues, the majority of customers feel reassured by Servpro's ability to manage difficult situations efficiently.
- They made my day, so professional and friendly.
- Servpro is amazing. I have zero complaints.
- Their quick response reduced the amount of damage.
- ServPro always goes above and beyond to take care of their clients.
- Everyone who worked with us were very personable and professional.
- They took all my info and said they’d call back. I didn’t hear back for a week.
- They said they didn’t even have me in the system.
- I called for a third time and got someone in the main office, who was not associated with the New Kent office.
- I have never been so frustrated with a service before.
- I was left waiting for long periods without any updates.

I called with a non emergency situation, they took all my info and said they’d call back. I didn’t hear back for a week and called again. They said they didn’t even have me in the system, sorry Katy calling you out. The second person took info again and said they would get back with me. They did not. They never gave me a reference number. I called for a third time and got someone for the Servpro main office, I guess the national office. They were not associated with the New Kent office and thank god, she gave me a reference number and referred me to the Newport News franchise. They called back immediately and set up an appointment for the next day. So thank you Servpro Newport News. New Kent needs major improvements

These people made my day i tell you so professional and friendly plz if you need moisture removal or water damage fixed use them you won't regret it thanks again servpro

Servpro is amazing. I have zero complaints. Excellent job. Everyone that's been to my house have been polite and kind.
- 100 Roxbury Industrial Center, Charles City, VA 23030
- Commercial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.