- 546 Poland Rd, Auburn, ME 04210
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
About the Business
What people say about “SERVPRO of Lewiston / Auburn and SERVPRO of Oxford / South Paris”?
Customer feedback on Servpro is predominantly positive, highlighting their professionalism, promptness, and effective service in managing water damage. Many reviewers praised the responsiveness of the staff, stating that they were attentive and hard-working. However, there is a notable negative experience where a customer felt ignored and unvalued due to a lack of communication and follow-up on a quote request. Overall, while the majority of customers express satisfaction with the service provided, there are serious concerns surrounding communication that should be addressed.
What Users Like The Most
- I'm so impressed with ServPro. They cleaned up the damage from our flood quickly and efficiently.
- Crew was pleasant and professional, did a ton of work in one day.
- Servpro was immediately called into action when we needed them a few months ago.
- The staff are very attentive and caring; they provide top A+ service.
- Incredibly professional, responsive, and productive - Servpro managed my water damage efficiently.
What Users Like The Least
- We never got a quote from them for the soot damage in our home.
- Unprofessional, unresponsive and not how business should be handled.
- Service Master was able to come out the next day, get us a quote in 24 hours and get started immediately.
Recommended Reviews
Servpro came out promptly in December after we called them. We called for a quote after not seeing it, was promised it’d be done within the week. We never got a quote from them for the soot damage in our home. Thankful that after messing around with Servpro and waiting for 3+weeks, ServiceMaster was able to come out the next day, get us a quote in 24 hours and get started on our $16,000 project immediately. We never saw a quote from Servpro which is unprofessional, unresponsive and not how business should be handled.
I’m so impressed with ServPro. Tanner K was kind, professional, and very knowledgeable. They cleaned up the damage from our flood quickly and efficiently. The crew was prompt and did a fantastic job. This is a company you can trust to be honest and fair!
Showed up at scheduled time and day. Removed all water damaged areas. Crew was pleasant and professional (worked their a***s off). Did a ton of work in one day. Cleaned after they were done.
Thanks for all the help! I would recommend them in a heartbeat. BTW Service Master never returned my call.
- 546 Poland Rd, Auburn, ME 04210
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated