SERVPRO of Lewiston / Auburn and SERVPRO of Oxford / South Paris

Good 4.4 (7 reviews)

546 Poland Rd, Auburn, ME 04210
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Locally Owned & Operated

Website www.servpro.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At SERVPRO of Lewiston/Auburn and SERVPRO of Oxford/South Paris, we pride ourselves on our versatility and technical expertise, adept at handling both residential and commercial projects. Our comprehensive range of services includes roof vent installation, roof coating, gutter services, flat roofing, wood shakes, soffit installation, and green roof repair. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Located in Auburn, Maine, we are recognized for our organized approach and consistency in delivering high-quality results. Our dedicated team is committed to providing durable solutions that offer long-term value to our clients. Whether tackling a small repair or a large-scale installation, we coordinate every aspect of the job to ensure thorough execution and client satisfaction. We proudly serve Lewiston, Auburn, Oxford, South Paris, and surrounding regions, ready to assist with your next project.

What people say about “SERVPRO of Lewiston / Auburn and SERVPRO of Oxford / South Paris”?

Customer feedback on Servpro is predominantly positive, highlighting their professionalism, promptness, and effective service in managing water damage. Many reviewers praised the responsiveness of the staff, stating that they were attentive and hard-working. However, there is a notable negative experience where a customer felt ignored and unvalued due to a lack of communication and follow-up on a quote request. Overall, while the majority of customers express satisfaction with the service provided, there are serious concerns surrounding communication that should be addressed.

What Users Like The Most

I'm so impressed with ServPro. They cleaned up the damage from our flood quickly and efficiently.
Crew was pleasant and professional, did a ton of work in one day.
Servpro was immediately called into action when we needed them a few months ago.
The staff are very attentive and caring; they provide top A+ service.
Incredibly professional, responsive, and productive - Servpro managed my water damage efficiently.

What Users Like The Least

We never got a quote from them for the soot damage in our home.
Unprofessional, unresponsive and not how business should be handled.
Service Master was able to come out the next day, get us a quote in 24 hours and get started immediately.

Services: Roof Vent Installation Roof Coating Gutter Companies Services Flat roofing Wood shakes Soffit Installation Green Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.4

Out of 7 reviews

5 stars

4 stars

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Kelsie Murek

Google review

Jan 29, 2023

Servpro came out promptly in December after we called them. We called for a quote after not seeing it, was promised it’d be done within the week. We never got a quote from them for the soot damage in our home. Thankful that after messing around with Servpro and waiting for 3+weeks, ServiceMaster was able to come out the next day, get us a quote in 24 hours and get started on our $16,000 project immediately. We never saw a quote from Servpro which is unprofessional, unresponsive and not how business should be handled.

Pat Allard

Google review

Nov 9, 2021

I’m so impressed with ServPro. Tanner K was kind, professional, and very knowledgeable. They cleaned up the damage from our flood quickly and efficiently. The crew was prompt and did a fantastic job. This is a company you can trust to be honest and fair!

rcb361

Google review

Sep 11, 2020

Showed up at scheduled time and day. Removed all water damaged areas. Crew was pleasant and professional (worked their a***s off). Did a ton of work in one day. Cleaned after they were done.
Thanks for all the help! I would recommend them in a heartbeat. BTW Service Master never returned my call.

Michelle Gosselin

Google review

Mar 23, 2020

As the Public Relations Manager for Sea40 Japanese Cuisine I wanted to take a moment to share how very much we appreciate this business. Servpro was immediately called into action when we needed them a few months ago. Meaghan and Jay were beyond helpful and professional!! We are so very thankful.

Dan Labbe

Google review

Jan 2, 2020

Danny and his crew were very good at what they did during our flood. they were very quick with response and started working immediately. We are very thankful for them and extremely happy with the insurance help by both Danny and the owner.

Debbie Robert

Google review

Jul 23, 2018

The staff are very attentive and caring they are very hard workers not afraid to break a sweat or get their hands dirty. Top A+ service is what they provide

Elizabeth Saliba

Google review

Jul 12, 2018

Incredibly professional, responsive, and productive- Servpro managed my water damage in an efficient and effective manner. The technicians were great and the office managers were very helpful in addressing my questions and concerns. Highly recommend!

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