Sawyer's Ace Hardware and Rental

I really, really want to support you guys, I went in for in wall timer switches and you guys only had ones that go to 60 minutes. Maybe carry more staples and stop filling the store with every kind of Traeger

Edit - After your response I went in to order one with my 20% off coupon, was told I couldn’t apply it and couldn’t use it with my rewards cash either.

I guess I’ll go to Home Depot, they give. Yes 10% off anyways

Great store in The Dalles . Had to order what I needed but got it done with no problem. Very helpful and alot of Inventory to choose from .

Pleasant store crew makes for an enjoyable shopping visit. Smiles all around!l Days later cannot post updated review. Cannot enter survey for other purchase experiences. Frustrating. Will Ace honor their motto??

Awesome hardware store. The exact part I needed after Home Depot and Lowe's let me down. Great service and selection.

Jared and the Sawyer family do a phenomenal job keeping this store fully stocked with all the latest things you need for yardwork, grilling, coolers and tools. They also have a Hallmark section where can find the cutest knick knacks for those perfect gifts and greeting cards. And they have locally sourced items too!

Most Ace’s I have used in the last couple of years, around the country, have been very well equipped and staffed by knowledgeable people who seem to care that you get treated well. The Dalles, Oregon store is no exception. From rentals to obscure bolts and a good array of hand tools, Ace does not disappoint. Are things perfect? No, but I am happy they are still there so I don’t have to buy everything off the internet. They seem to be locally owned so supporting local business’ is a big deal!

I like the fact they let me shop with my dog. The guys in the rental dept are knowledgeable and straight forward and of course helpful. Great assortment of fastener hardware.

Broken fuel line explained to staff what I need it and real fast got a solution fix my truck in front of store

The owners have put a lot of thought into this store. The floor staff all are experienced and knowledgeable or young and cheerfully helpful. You may not see as much variety of an item on there shelves as in other stores but you wont see cheep trash rip-offs either. They may not carry everything I need all the time for my protects, but I can order what I need. This will always be my go-to for home improvements.

Sawyer's True Value is a great hardware store. Nice and conveniently located in the heart of downtown The Dalles. I can usually find what I want there, and if not then someone who works there will do so. Most of the time, it's better than driving all the way across town for Home Depot. :)

Really friendly customer service. Fully stocked store. My only complaint is that some flashlight straps were broken and being sold. But otherwise great place

Love the place, it has friendly helpful staff, and It is my go to hardware store for most of my needs. I also love the plants, bird food, honey, and the Hallmark card, and gift section. Most of all I enjoy the Special evenings they put on "Ladies' nights" for us!

One of the best Hardware stores period! Friendly helpful staff. They also have equipment rental and party rentals including tables, chairs,tents, cotton candy machine,hot dog cooker, popcorn machine and even like five different kinds of bouncy houses! One bouncy house even has a water slide with splash down pool!

Best hardware store I've been to. Nice helpful workers. I feel at home being here.And I have no problem letting them know they're doing a fine job and they should be proud

Do not go in there if you have an alternative look, you will be followed around and harassed. I've been shopping there for a year and the one time I went in without a beanie and long jeans (I have a lot of tattoos and half my head is shaved) I was asked to leave my purse up front and followed through the store...I honestly have never experienced anything like it before. IF THIS IS A NEW STORE POLICY POST IT CLEARLY OUT FRONT AND MAKE IT APPLY TO EVERYONE. THE WOMAN WHO CAME IN AFTER ME CARRYING A PURSE WAS NEVER SPOKEN TO.
I went home and cried. I will never shop at that location again and will encourage others to do the same.

Best selection of hardware and fasteners in the dalles. Beats Home Depot and coastal hands down! My go to place for oddball and custom fasteners, especially on the weekends when other places are closed.

Found a 20 foot aluminum extension ladder to put the lights up and it was $60 cheaper than Home Depot's for the same one.

I really like the experience I had at this location. As with all Ace Hardware stores, they are staffed with knowledgeable, professional and friendly people.
The gentleman who was helping me find the item I needed basically told me I'm sorry we don't have this item in stock I will get it ordered but in the meantime I would recommend going down to Home Depot because they should have it. He wasn't trying to suggest to me any substitute items. He was simply trying to make sure I got the right item even if it meant referring my business out of their store. I like that and that's why I will continue to shop with this outfit. Ace is the place!

Short staffed I guess. Lady kept announcing on the overhead for someone to go to the key counter. 20 minutes later still standing there and a guy comes around the corner and says. I never heard them call. After all that, didn't have the key I needed. Go to Ernies Licks & Key for your key needs. Lesson learned

They had the parts I needed that no one else had. Update they still know what I need and where it is in the store.

Awesome place to get help from knowledgeable sales staff--unlike some other giant hardware store. And you might be surprised that most of the time prices are dead-on competitive. They have helped me properly finish more projects than I can count.

Probably the best place in the gorge to buy a grill BBQ. Tons of great options.