Logo of Sawyer's Ace Hardware and Rental

Sawyer's Ace Hardware and Rental

  • 500 E 3rd St, The Dalles, OR 97058
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Sawyer's Ace Hardware and Rental”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 24 reviews
5 stars
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Show first:
Roy Shipman
Jun 7, 2025

I went in looking for a toggle latch. I was looking in the hardware section. An associate of Ace Hardware asked me if I needed help. I told him what I was looking Inga for. So I explained it to him. He then got on his radio and asked an associate I couldn't see . He then led me to another hardware section and low and behold there it was. Just what I had in mind. And it wasn't expensive either. Normally I wouldn't review a hardware store visit, but this was handled so well by the employees that I had to let the world know
Thank you Ace for employing people who actually care about customers. The community is lucky to have you. Thanks again

Erin Beuttenmuller
May 17, 2025

One of our saws has been at this place for over 3 weeks and they have told us multiple things, such as it would be ready in a few hours, a part is on order, the part came in two weeks ago, it will be ready last Monday, etc. Today was the third visit to check if it’s ready and no one knew anything about what’s going on. The previous visit we watched them unpackage the part. How is this acceptable ?? Who is running the clown show over there ?

ExplOregon Jerry
Feb 12, 2025

Sawyer's Ace is my go to for all my home projects. Sawyer's is perfect for home projects where you want to get in and out with all of your supplies while avoiding the big box stores traffic

Clifford Miller
Dec 14, 2024

I really, really want to support you guys, I went in for in wall timer switches and you guys only had ones that go to 60 minutes. Maybe carry more staples and stop filling the store with every kind of Traeger

Edit - After your response I went in to order one with my 20% off coupon, was told I couldn’t apply it and couldn’t use it with my rewards cash either.

I guess I’ll go to Home Depot, they give. Yes 10% off anyways

peggy coon
Oct 13, 2024

Great store in The Dalles . Had to order what I needed but got it done with no problem. Very helpful and alot of Inventory to choose from .

Sherry Mumford
Sep 15, 2024

Pleasant store crew makes for an enjoyable shopping visit. Smiles all around!l Days later cannot post updated review. Cannot enter survey for other purchase experiences. Frustrating. Will Ace honor their motto??

David H Steinbrugge
Jun 30, 2024

Awesome hardware store. The exact part I needed after Home Depot and Lowe's let me down. Great service and selection.

Carmen Myers
Jun 30, 2024

Jared and the Sawyer family do a phenomenal job keeping this store fully stocked with all the latest things you need for yardwork, grilling, coolers and tools. They also have a Hallmark section where can find the cutest knick knacks for those perfect gifts and greeting cards. And they have locally sourced items too!

Michael Lee
Jun 2, 2024

Most Ace’s I have used in the last couple of years, around the country, have been very well equipped and staffed by knowledgeable people who seem to care that you get treated well. The Dalles, Oregon store is no exception. From rentals to obscure bolts and a good array of hand tools, Ace does not disappoint. Are things perfect? No, but I am happy they are still there so I don’t have to buy everything off the internet. They seem to be locally owned so supporting local business’ is a big deal!

Alejandro S. Paet
May 22, 2024

I like the fact they let me shop with my dog. The guys in the rental dept are knowledgeable and straight forward and of course helpful. Great assortment of fastener hardware.

Leo Felix
Apr 30, 2024

Broken fuel line explained to staff what I need it and real fast got a solution fix my truck in front of store

TAMMY CAIN
Feb 13, 2024

The owners have put a lot of thought into this store. The floor staff all are experienced and knowledgeable or young and cheerfully helpful. You may not see as much variety of an item on there shelves as in other stores but you wont see cheep trash rip-offs either. They may not carry everything I need all the time for my protects, but I can order what I need. This will always be my go-to for home improvements.

Brent Larson
Jan 27, 2024

Sawyer's True Value is a great hardware store. Nice and conveniently located in the heart of downtown The Dalles. I can usually find what I want there, and if not then someone who works there will do so. Most of the time, it's better than driving all the way across town for Home Depot. :)

Susan Boyle
Sep 15, 2023

Really friendly customer service. Fully stocked store. My only complaint is that some flashlight straps were broken and being sold. But otherwise great place

Linda Hanover-Urban
Aug 17, 2023

Love the place, it has friendly helpful staff, and It is my go to hardware store for most of my needs. I also love the plants, bird food, honey, and the Hallmark card, and gift section. Most of all I enjoy the Special evenings they put on "Ladies' nights" for us!

Orygunner 67
Aug 7, 2023

One of the best Hardware stores period! Friendly helpful staff. They also have equipment rental and party rentals including tables, chairs,tents, cotton candy machine,hot dog cooker, popcorn machine and even like five different kinds of bouncy houses! One bouncy house even has a water slide with splash down pool!

Anthony Popenoe
Jul 8, 2023

Best hardware store I've been to. Nice helpful workers. I feel at home being here.And I have no problem letting them know they're doing a fine job and they should be proud

Brandi Kennedy
Apr 17, 2023

Do not go in there if you have an alternative look, you will be followed around and harassed. I've been shopping there for a year and the one time I went in without a beanie and long jeans (I have a lot of tattoos and half my head is shaved) I was asked to leave my purse up front and followed through the store...I honestly have never experienced anything like it before. IF THIS IS A NEW STORE POLICY POST IT CLEARLY OUT FRONT AND MAKE IT APPLY TO EVERYONE. THE WOMAN WHO CAME IN AFTER ME CARRYING A PURSE WAS NEVER SPOKEN TO.
I went home and cried. I will never shop at that location again and will encourage others to do the same.

Thomas Wall
Mar 22, 2023

Best selection of hardware and fasteners in the dalles. Beats Home Depot and coastal hands down! My go to place for oddball and custom fasteners, especially on the weekends when other places are closed.

Tracey Kalista
Dec 10, 2022

Found a 20 foot aluminum extension ladder to put the lights up and it was $60 cheaper than Home Depot's for the same one.

Paranormal Society (Ghost Finder)
Dec 3, 2022

I really like the experience I had at this location. As with all Ace Hardware stores, they are staffed with knowledgeable, professional and friendly people.
The gentleman who was helping me find the item I needed basically told me I'm sorry we don't have this item in stock I will get it ordered but in the meantime I would recommend going down to Home Depot because they should have it. He wasn't trying to suggest to me any substitute items. He was simply trying to make sure I got the right item even if it meant referring my business out of their store. I like that and that's why I will continue to shop with this outfit. Ace is the place!

Denise Christensen
Nov 26, 2022

Short staffed I guess. Lady kept announcing on the overhead for someone to go to the key counter. 20 minutes later still standing there and a guy comes around the corner and says. I never heard them call. After all that, didn't have the key I needed. Go to Ernies Licks & Key for your key needs. Lesson learned

William Bregin
Dec 29, 2019

They had the parts I needed that no one else had. Update they still know what I need and where it is in the store.

Gabe Judah
Jun 28, 2015

Awesome place to get help from knowledgeable sales staff--unlike some other giant hardware store. And you might be surprised that most of the time prices are dead-on competitive. They have helped me properly finish more projects than I can count.

Probably the best place in the gorge to buy a grill BBQ. Tons of great options.

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  • 500 E 3rd St, The Dalles, OR 97058
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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