Roy Briley General Contracting. Fire and water damage restoration. Commercial/residential remodeling.

At first, our experience with Roy Briley was proving disappointing. Lots of no shows, late arrivals, lack of communication, etc. We were initially told this was going to be a “three week process.” Whether this was intended to be three consecutive weeks or three separate weeks of work, it was uncertain. Everything was gutted from the windowed wall in the main bedroom to the carpet in the bedroom, hallway and down the stairs. It remained in this state for a month until mid April when insulation was completed.

Now, it is June and we are in the final stages of completion.

I have to thank Rodney for this. Sure, there might have been some scheduling issues or situations I don’t understand as an outsider receiving their services, but I couldn’t be more happy and thankful for Rodney’s work and attitude. Rodney showed up on time everyday with a smile on his face and remained extremely communicative, considerate, and thorough in reassuring my concerns. He completed his duties with efficiency and care.

He went above and beyond and exceeded my expectations based on past experiences!

Give him a raise, he deserves due appreciation!

5 stars for Rodney, 2 stars for Roy Briley as a property management company with lack of explanation coming from the top.

Rodney and crew were amazing. This is the 2nd time working with him, and will only do work with him for future projects. Highly recommend. This work was just as outstanding as the first job.
Thank you, Rodney!

I had my bedroom remodeled .196 Matthew Paul way .
The technician finished on 4-28-25
Rodney did such a great Job . He was such a professional worker . I’m so happy with his work . A+. It would be my pleasure to welcome him back into my house for repairs any time . Great professional Skills *****

RBPS takes care of all the maintenance on my 4-plex and house. They can do everything from rebuilding balconies to replacing light fixtures and painting. I have used them since 2018.

Our garage ceiling was leaking from plumbing in our upstairs bathroom. We had a plumber come out previously to tell us it want a plumbing problem (he didn’t climb in our attic to check)…

Needless to say it was a plumbing problem. Lee came out to assess it and found the leak in 5 minutes. He told me everything that we needed to do and assured me his team would take care of us.

He coordinated a fix with their plumber (Eagle River Heating and Mechanical, they were the BEST! - I highly recommend them for plumbing see my other review for them.)

Then his team came back out to remove 10 full black bags of wet insulation and give it a day to air out.

I mentioned my concern for insulating the repaired pipes since they froze twice this winter. They told me they’d be kind enough to install the insulation if I wanted to provide it for the next part of the repairs.

The next day they came back out and insulated the pipes and added more insulation than was previously used in the attic. They also did some patch work and a paint match. Now our space is not just good as new, it’s better than new!!! They left the can of paint so we can paint more if we want.

We couldn’t be more thankful for the time and care they put into all the repairs. It feels amazing knowing they took the time to do the job well.

We will use them for any future home repairs that may arise. They really alleviated a lot of the pain of being a first time homeowner!!!

Thank you to Colton for getting us scheduled, thank you to the team that made the repairs, and a special thanks to Lee for coordinating it all!!! We are grateful and couldn’t be happier!

Steve worked and replaced our broken toilet. He did an excellent job. Steve came on time at the appointment and started the job promptly.

Last year I found water damage in my kitchen and used Roy Briley to demo and rebuild. The project took almost 10 months. They started the demo, then I spent over a month leaving voicemails with the first project manager without any response while their large dehumidifiers ran and tripled my electric bill. In rebuild, I found several times that I got billed for work that wasn't completed. When I pointed it out, their estimator yelled at me, twice. At closeout, I had five callbacks for the same plumbing issue because they couldn't stop a p trap from leaking. There are various other things, but overall, pretty displeased. I raised it to three stars because their last project manager apologized and the carpenter crew was excellent at coordinating and went the extra mile.

I wanted to take a moment to acknowledge Steve for the outstanding job he did repairing the mailbox area after the 100+ mph winds caused significant damage. His hard work and attention to detail are truly appreciated, and the results look fantastic.

I recently had a water-damaged log and flooring replaced in my log home. I could not be happier with the results of the work that John and Joe, from Roy Briley General Contracting, did for me. The repairs and replacement work far exceeded my expectations.
They were knowledgeable and experienced, confident and professional. They were always on time, respectful of me and my property, were patient in explaining what the repair process involved, and worked well together cheerfully and tirelessly to project completion.
They kept their work areas tidy, and cleaned up after themselves during the job and after the work was completed. There was no debris left around that could have blown away onto my property or was left behind in my home.
From the project estimator, to the project managers, to the skilled workers themselves, I have nothing but the highest praise for this company, their employees, and the excellent work that they do. I have used Roy Briley General Contracting in the past, and will continue to use them for future home projects. I HIGHLY recommend this company to anyone needing general contracting services!

The people I’ve dealt with at Briley’s are courteous, professional, knowledgeable and prompt. I self manage several properties and need reliable contractors for maintenance issues, Briley’s is my go-to resource for maintenance concerns!

This 5-star review is for maintenance guy Steve who came to replace our garage door knob after a robbery. Our appointment was at 8:00 am and he was on time. He greeted me with respect and sympathy for the scary situation we had just went through with the garage break-in. He was friendly and kind and installed the door knob quickly, so we could get back to feeling secure. He was an asset to getting us back to safety and I'm sure he's a great asset to Roy Briley Maintenance, as he said he has been working for them for over 13 yrs! Thank you Steve for your prompt & efficient service!

We had flooding in our finished basement and we were advised by two different tradesmen — each with over 30 years of experience — that we should have the restoration work done by Roy Briley. We did, and we couldn’t be happier. Brynn lead us through the planning, permitting, and insurance claim. And Eric (manager) and Rodney (craftsman) did a great job on the restoration. What really stood out was how engaged they all were in our project, and how responsive they were to our questions. And Rodney, who did all the reconstruction, was amazing. He kept us informed of what he was doing, he explained options and made recommendations, and he was meticulous in his workmanship. So although the flood was bummer, we will be enjoying a much much nicer living space thanks to Roy Briley.

Our entire basement flooded last March. After drying it out, we needed it almost completely reconstructed. Two people recommended Roy Briley contracting, and I’m so glad they did! Brynn walked us through the estimating and permitting phase, and he helped us communicate with our insurance company. He turned the reconstruction over to Eric who helped us schedule everything and solved several problems we encountered along the way. He assigned Rodney to do the reconstruction, and he was phenomenal! He was incredibly efficient and professional. He kept us informed daily, and he encouraged our feedback at the end of each workday. He takes great pride in his work, and we ended up with a much improved basement with some beautiful built-ins. They did such a good job with our basement, in fact, that we have hired them to do some additional work in the house.

Came out early, fixed all the issues requested and was super friendly while doing it. Explaining everything while doing it.

Veteran brother of mine ETS'd recently. Used this company to complete some renovations. All invoices were paid and more upon completion of the house. Upon selling the home, we find out they failed to notify and do their legal obligation to notify us of a lien on the house. Now they are asking for $10,000+, for wrongfully submitting documents they never told us or the title company about. I would suggest using other companies and stay clear of these guys. They do shady deals and refuse to update the customer on important details in a timely manner.

Rodney and Christian have been amazing. Great communication and very accomodating. It's clear that they take pride in their work and care about their work product and customer concerns/wants. Could not be happier with their service.

Steve was very helpful, respectful, and competent. A very good repairman who went above and beyond with my repair request. I'd recommend his service to everyone.

Overall this was a positive experience. The work crew was excellent. They were always punctual, respectful, conscientious, and very hard working. They listened to our concerns and supplied answers. A special shout out to Michael and Phil who went the extra mile. This would be a 5 star rating if it was only for the work crew.

Had a really good experience with Briley Gen contracting . We had soffit work , outside painting , insulation blown in , dry wall work and painting inside. Throughout the whole process Rodney kept us informed and did a great job seeing the project to completion. Rodney answered our questions and Michael did a nice job of painting. Would definitely recommend.

I had a project I was wanted at my home, I looked online.
Roy Brilley team appeared to have quite a bit of favorable reviews from former customers.
I contacted William, he came to my home, he put together a proposal. I moved forward,
William worked with Michael, they listened to all the details, I could not be happier with the way it turned out. William and Michael took my hopes and vision and turned it into exactly what I had hoped for. 5 star work by Michael, a true craftsman. On time, on budget. I will look the Roy Briley team again for future projects in my home.
Michael even sent me a pic of what the frame looked like so my TV installers knew what it looked like behind the Sheetrock

I recently had the opportunity to work with Roy Briley General Contracting during an ice damming issue at my home. From the initial stages to the ongoing work, I've been impressed by their professionalism, transparency, and collaboration.

The Team:

1. Christina: As the manager of the team, Christina has been exceptional. Her communication skills and attention to detail have made the entire process smoother. She ensures that we are well-informed at every step.

2. Chad: Chad's expertise shines through. He's been instrumental in coordinating the mitigation process. His dedication to quality work is evident, and he's always ready to address any concerns.

3. Danny W.: Danny's commitment to transparency has been refreshing. He explains the technical aspects clearly, making it easier for us to understand the progress. His knowledge and approach have been invaluable.

4. Taylor: Taylor's efficiency and reliability have been commendable. Whether it's paperwork or on-site tasks, Taylor ensures everything runs smoothly. Their teamwork with the rest of the crew has been seamless.

Insurance Collaboration:

Roy Briley General Contracting worked seamlessly with our insurance company. They navigated the process efficiently, ensuring that our coverage was maximized. Their transparency in handling insurance matters was reassuring.

Work in Progress:

While the project is still ongoing, I'm confident that the team will continue to deliver exceptional results. I look forward to providing an update once the work is completed.

In summary, Roy Briley General Contracting has exceeded our expectations in addressing the ice damming issue. Their commitment to professionalism, transparency, and collaboration sets them apart. I highly recommend their services.

Feel free to reach out to them for any future projects related to home repairs or mitigation.

Lee helped us assess a situation with our ceiling drywall after a leak. Rodney came to our house to fix the issue and was efficient and did a really nice job. I think one of the most important things to note was that Rodney understood that the mess of drywall dust wasn't good for our kids to be around, so he kept things nice and tidy even while working on both levels of our home, and even offered to stay late to finish the job while our kids were in daycare instead of extending the job for an additional day.

His work was exceptional and FAST. He knows what he's talking about when it comes to trim, drywall, paint finishes, and even a dirty bathroom fan :)

Roy Briley General Contractors provided high quality service at our home in Anchorage. They repaired sheeting, studs and dry wall around a window area what was found to have damage. They were professional, prompt and their work is top notch! Five stars - highly recommend!

I was very happy with the entire process of my little remodel. From the timeliness of an estimation, plan and work done to the quality of the work. Anthony, who did the work for me, was always on time and easy to talk to. His work was well done--I especially appreciated how he always checked in with me to see how I liked the progress and the work being done, willing to do things over if necessary (it wasn't :-)) . Thank you!

This company was hired by my HOA to work on unit. They called to alert me they were coming to do the work when they had already at my home. They got paint on my ring camera and misplaced my exterior rug. I never knew the name of the contractor that did the work, but when he asked me what I thought about the repairs, I was honest and said I had concerns and he basically said that the work done was as good as it was going to get. Additionally, the work performed on the exterior of my unit caused damage to the interior and they said they were not at fault and drafted a separate bill for those repairs and to fix the paint of the exterior that they did totaling more than $1000. This company has great ratings, but unfortunately that was not my experience.

We needed a bathroom remodel done ASAP as we were prepping house to put on the market - these guys DELIVERED!! Their professionalism, communication and craftsmanship were all A+. Got the job done within 1 day! I highly recommend Roy Briley General Contracting. I'm contacting them tomorrow for another project we need done.

Jeff came out to take care of several plumbing jobs and other items we asked him to address. He was fast, knowledgeable, and courteous! Highly recommend Jeff and Roy Briley Contractors!

A great job! I had several small projects to be done around the house. Everything was completed and looked better than I had hoped for. Jeff offered options that worked better than what was asked for. The entire Team was professional. William clearly explained the process and costs. They answered all of my questions and kept me informed. I highly recommend them, And will easily hire them again!

Steve did an excellent job on our condominium garage ceiling replacing drywall that was removed to fix leaking water pipe.

Polite professional and courteous. Lee stopped to help this morning with a stuck vehicle situation when several others drove by. I believe people like Lee reflect highly upon the values of this company.

Steve has been an incredible handyman for us, consistently exceeding our expectations. He's been out to our place several times to assist with various tasks, ranging from electrical work with our lights, to plumbing issues, and even fixing our front door. Each time, Steve arrives punctually, is extremely professional, and completes the work efficiently and effectively. His attention to detail and dedication to doing the job right the first time is truly appreciated. We're always impressed with the quality of his work and his courteous demeanor.

This is the second project Roy Briley has completed for us. We are very satisfied and will continue to work with them. Lee, the project manager was easy to communicate with and always answered his phone and text messages promptly. Joe and Jacob got right to work when they were scheduled and continued to return until the job was finished. They both did exceptional work. I was most pleased by how well they prepped the work area and also cleaned up after they were finished.

Thank you Rodney from Roy Briley for doing such a great job on the repairs for 4401 thompson. Greatly appreciated

Steve was very helpful when I had an active pipe leak. Let me know what he was doing, why and the next steps.

Sent in pictures of water damage and Steve got here really promptly. He was super polite and did a great job explaining what was generally going on and letting me know what to do moving forwards. It was a great experience and very comforting knowing people cared and are paying attention!

Steve was here checking out our fancy with Johnny. On the spot he was delete and honest. He's doing a good job.

Installed my sink and fixed my dishwasher in under two hours, the serviceman was polite and professional - as well as friendly with pets

Steve was great. We couldn't be more pleased. Clean and professional as well as polite and kind. Thank you for your service.

Local owned.
Every person I’ve had contact with at this company impressed me. Seemed to actually be concerned with customer service. A quality I that is in short supply since Covid-19!!

Just worked with Lee and Jeff P to have my master shower entirely replaced. New shower looks and works great! They were friendly, prompt and easy to work with - available for texts/calls when I had questions. Floors were protected, and all cleaned up when finished.

Had Jeff come out for a second time and do some joist repair work in the crawl space. All work done efficiently - easy and pleasant to work with!

Very fast, friendly, and efficient crew. They were here in a timely fashion when I needed help. They walked me through the water/mitigation process and put me at ease. Christina and Danny were particularly helpful throughout the duration of my ordeal.

I always appreciate the honest good quality work provided by the folks at Roy Briley. They're on time, professional, and always clean up. Thanks to Chris, Ryan, and Randy for always going the extra mile to get the job done right every time.

Rodney and Isaac did phenomenal work on my home, with care and attention to detail. They are skilled professional carpenters and wonderful to work with. Rodney oversaw the rebuild project, and worked with me to assure choices were made and the work was completed in a timely manner. I feel blessed that these men worked on my home!

Chad and the rest of the crew were great! Went above and beyond to make sure our shop was operational during the time they were in during an emergency call.

My bathroom sinks were not draining. Chris K. at Roy Briley thought it was probably a simple fix and sent one of the Jack of all trades, whose name is Steve. I didn’t wait long at all; the sinks were soon fixed. In Anchorage, a plumber is tricky to schedule. Every business seems understaffed. Additionally, the bill was half the price of a plumber. I really appreciate Chris and Steve’s help. Thank you, gentlemen! Jane

Ryan and Pete were friendly, fast, and efficient in completing the repairs we needed done. I would highly recommend them as they were a pleasure to deal with, did excellent work, and provided clear and responsive communication throughout the process.Thank you again for getting our place move in ready!

Great quality work! Rodney and Ian were quick, professional, and very polite. They’re the first people I’m calling back if I ever need work done on my house in the future.

Roy Briley General Contracting was hired to renovate the building that I live in after a devistating fire in 2021.
They recently completed exterior repair and painting here. The Condo Association Board called them back because the quality was so poor. The photos here are of the finished job after they came back!!
They painted around a ball of lint and hair hanging from the stairs!! They didn’t completely paint an electrical cover, didn’t edge around the doors and windows, dripped paint on the flooring they just replaced, and painted over wood that should have been prepped and repaired before painting.
Their repair of the decking was just as shoddy!! They didn’t grade the subfloor away from the building, so the rain water pools up against the building.
They obviously do not intend their work to last or look professional. I do not recommend them and will share our experience far and wide!

These guys were speedy, efficient, extremely professional and took great care of my place. I called them after experiencing water damage from ice dams. They were communicative and helpful throughout the entire process. As a first time homeowner, I was a newbie with the insurance process and much of the language. They explained everything with kindness and patience and even made it a point to be at my place when the insurance adjuster did a walkthrough to assess damage. These guys were so knowledgeable and knew to send the insurance adjuster with a section of carpet so that I would be reimbursed for the maximum amount. Big thank you to Brynn, Josiah, Rodney and Ian. Before and after pics attached.

My unit at 6463 had multiple issues including a broken rain gutter and 2 broken front porch steps. I talked with Chris and these issues were PROMPTLY ADDRESSED!! I am so please with the outcome as all problems were resolved in such a timely manner!

I highly recommend this company. Their service is excellent and people there are very nice and patient. Most important thing is they did awesome job!

Toy Bailey General Contractors were great with communication, being timely, and getting our project done quickly. The staff was very friendly, helpful, and professional. I’m very happy with their services and I would recommend them to my friends and family.

We were called with a task to close in a broken garage door.

The experience working with RBGC was excellent. I would not hesitate working with them again. Great communication from a well ran company!

Steve was very friendly and super efficient. Much appreciated as our problem could have been a big issue. Instead Steve was amazing and we have no further issues.

Called and spoke with
Chris about a problem I was having with my water heater leaking. He was very helpful in sending someone out to check and fix it as well as what I needed to do till the gentleman got there to fix it, so I didn't have it leaking all over the house. Thank you so much for helping me Chris. He is dynamic.

I called in an spoke with Chris about a roof leak I have at my apartment, he was helpful and nice.

These guys are great to work with and for. I own a small Alaskan HVAC business, and have done a bunch of jobs for Josiah and his team. They were always very easy to work with and seemed to do a great job for their customers.

We work with Roy briley on a regular basis on heat and boiler issues as well as fire and flood. They are a great group of people that work hard to help

When my condo got flooded, Christina really went out of her way to take care of me and resolve the issue in an expedient and professional manner. I really can’t say enough good things about her, there’s no one else I’d rather call if I have any concerns or questions regarding any home or remodeling issues I may have. Highly recommend!

Terry is a great addition to your team. I am grateful for his presentation on AI and ChatGPT as the industry game changer that it is. He did a great job answering all questions as well. Thank you!

To Start here, I have to Thank the Two Joe's. Both of these Young Men are Awesome. With Josiah at the beginning, he showed up here at my House on Time and with a quickness we planned out the Remodel on My Bathroom. This was a Tub to Shower conversion, Going from a 50 year plus Tub to a modern Shower Enclosure. Adding to that new everything, new Sink, Throne, Lighting, Floor, and Fan.
Both Joe's Demoed my Bathroom in a Day a week or so later, right down to the Studs. They contracted a great Plumber for me from Eagle River Heating, Robin redid all the Pipes the next day and set it up for a combo Rain Shower Head and Wand.
Scott the boss, showed up here part way thru day 2 and made sure I was Happy, I was indeed,
A Long Story Short here, if you Need a Remodel call these nice and Professional Folks here. They are the best I have the pleasure to have in my Home. Very Polite and Courteous, they included me in all aspects of what was being done while it was being performed. Thank You to all the Nice People at Roy Briley.
I look forward to our Next Project here. ahh yeah BTW...5 plus Stars if that was a option here,

in march of 2022 my home Caught fire,i called roy Briley contracting thay sent over there flood an fire response team,thay showed up within the hr, They coordinated a plumber to come over and shut my water off and flush my system so it would not freeze and they boarded up my house and my sheds to keep my personal property safe.