Rooftop Solutions DFW

Highly recommend Rooftop Solutions DFW. Dustin helped us navigate the entire process and went above and beyond to help us coordinate the removal of our solar panels prior to the roof being replaced. Quality work done in a timely manner by an honest business.

Highly Recommend Rooftop Solutions DFW!
We recently had our roof replaced by Rooftop Solutions DFW, and the experience was outstanding from start to finish. Dustin and his team were incredibly helpful, transparent, and reliable. As first-timers going through the roofing process, we appreciated how communicative and professional everyone was. They made everything seamless and simple. The quality of the work was excellent, and they left our property spotless, not a single piece of debris left behind. We’re very happy with the results and would highly recommend them to anyone needing roofing work!

Great experience. Evan was our coordinator and did an outstanding job working the process professionally dealing with adjusters, inspectors and contractors. Hands down I would recommend Evan to coordinate your roof replacement. Evan works for Rooftop Solutions DFW and is honest.

Had a wonderful experience with Rooftop Solutions DFW after recent hail damage. My sales rep Charles made the whole experience simple and easy. Work was done quickly and correctly, and they cleaned up afterwards. Charles and the office team communicate with the insurance company to make sure they pay for everything they're supposed to. Can't recommend enough!

This has nothing to do with the business but our car had gotten a flat tire on the freeway and Brody McKeel was kind enough to stop and help out any way that he could. You’ve gained a future customer!

Rooftop Solutions DFW's salesman, Jonah Laurich, is amazing in his professionalism, follow-ups, knowledge, expertise, and customer concern and care. I had hail damage and Jonah inspected the roof, took photos, and educated me on roof integrity. I felt heard and cared for by Jonah. Dustin Reiling and his office staff were incredibly responsive to my requests, immediately sending me their liability insurance coverage document and, within the next day, a reasonable quote. Their roofers did an exceptional job. The roof looks pristine. After the work was completed, I had a concern about ensuring the roof around the chimney was fixed to stop leaking. Jonah offered to inspect that repair and, in addition, while on the new roof, took additional photos of the completed roof. He went above and beyond to make sure I was satisfied.
Rooftop Solutions DFW has a mindset, from their leadership and through their entire staff, to focus on the needs and concerns of their valued customers. I'm grateful for their values and their desire to best serve the DFW area. They have an A+ rating with the Better Business Bureau. That speaks to a very high standard they've set for themselves to best serve all those who have experienced their superior work.

Dustin was amazing! He held our insurance company accountable for an accurate estimate of damages so he could deliver quality workmanship. Highly recommend!

Letter of Appreciation
Gregory S. Campbell

To Whom It May Concern,
I would like to express my sincere appreciation to Rooftop Solutions, DFW for the
outstanding work performed on my home. From start to finish, the project was handled
with a level of professionalism and craftsmanship that truly deserves recognition.
The workmanship and attention to detail were A+, with clear care taken to ensure every
part of the job was done correctly and to high standards. The finished result not only met,
but exceeded my expectations.
Equally commendable was the conduct of both the management and field personnel.
They were courteous, responsive, and consistently attentive to every aspect of the job. It
was clear throughout that Rooftop Solutions values doing things the right way and
making sure the client is satisfied with the outcome.
I am grateful for their integrity and dedication to quality. I would not hesitate to
recommend Rooftop Solutions to anyone seeking a reliable, professional, and skilled
contractor for roofing or construction work.
Sincerely,
Gregory S. Campbell

Rooftop Solutions DFW came highly recommended by my real estate agents, and they absolutely delivered. They were quick to assess the situation, met directly with my insurance adjuster, and handled the entire process from start to finish. I really appreciated their transparency throughout, and their willingness to take the burden off my plate—especially as I was preparing to list my home.

They also expedited the project and worked with my insurance company to ensure payment was processed as quickly as possible. Justin was super friendly, easy to talk to, and always willing to walk through the details. I couldn't have asked for a smoother experience. Highly recommend!

Charles Sands was my rep with rooftop solutions, and he is one of the most genuine and transparent, service focused sales reps you might imagine in the roofing industry. Super happy with the process from start to finish.

After a nightmare situation with a previous contractor when we experienced a house flood, I was weary and concerned entering into another large home project. I told Cas about our previous experience and he promised to change my mind about contractors. And let me say, he DELIVERED. Not only great quality work, but wonderful communication, transparency, and he saw the project through to the end. He made sure we were happy from start to finish. We can’t recommend him enough!! Thanks Cas!!

It only took me a phone call to Rooftop solutions when my roof was leaking in my master bedroom after hail storm. Dustin showed up immediately to help stop the leak and save my home then started the journey to replace my roof and all other structures affected by the hailstorm. My home is back again, thank you for making my home beautiful again and deal with me very professionally and for making the whole project pain free for our family.

Excellent Service. Charlie was so extremely responsive to all my inquiries. Very professional and kept me up to date on the progress of the job. We had a windstorm and had to replace a turbine. They came and solved the problem very quickly!

Rooftop Solutions did a great job on our home. They were there when they said, they covered up everything and did not leave a mess of any kind. We were very pleased with every aspect of their work! Couldn’t be happier with the results!

We were under a very tight timeline as we needed our roof fully replaced and all other repairs done within a 7-day period in order to close on our house. The lender would not close if the repairs were not finished, which put selling the house at risk. Rooftop Solutions DFW not only escalated, finalized quotes, and worked with insurance sign-offs, but they also completed the entire statement of work within the 7 days.

It took unbelievable efforts from the team, and the entire time they were extremely helpful in answering all my questions and always had an uplifted and optimistic attitude. They also handled almost all the work with the insurance company, allowing for a seamless process to get reimbursed in a timely manner. The finished roof looked gorgeous and top-notch.

I'm a real estate agent and have sold 554 homes. I've seen really really really bad roof jobs and I've seen really really bad customer service. Dustin and Rooftop Solutions are NOT that. I repeat NOT that. Great service, great product, great installation. They are always our number one referral to our clients!

I trust no one more than Rooftop Solutions DFW. Dustin was / is amazing and am so happy with my experience working with him!

I had a very positive experience with Rooftop Solutions DFW. Charles was patient to explain everything in detail and answer any questions I had along the way. He was great to work with and I was thrilled with the quality of the work. I’d recommend them for any of my friends or family.

We have worked with Dustin at Rooftop Solutions for over 10 years . He has always been up front and honest . He made the process very easy , and was able to get everything covered.

Dustin has helped many of family members and friends with their roof problems .

I had to replace my roof, gutters and leaf guards after storm damage, Charles helped walk me through the whole process. He explained every step as well as helped me to understand the insurance quote and paperwork. Charles always made himself available and was just a phone call or text away when I had any questions. He really cares about his customers and is a great asset to Rooftop Solutions. I ended up needing some fascia and soffit repairs and Charles was also able to have that work completed. The crews that were onsite were respectful and great to work with. I especially want to give a shout out to the roofing crew, they were so great and did an excellent job. They went above and beyond with the clean up when the job was finished. My whole experience was fantastic and I would not hesitate in recommending Rooftop Solutions to anyone in need of a new roof.

We had our roof replaced with Rooftop Solutions DFW in August 2024. It was a great experience, and I would highly recommend. Specifically, we worked with Evan Cardosa, who took the time to come inspect our roof a couple times in the past couple years. After a recent hailstorm, he found significant damage. We submitted an insurance claim, and the first on-sight adjuster arrived when only I was there (due to scheduling). After about 5 minutes on the roof, he said we had a fine roof. When I spoke with Evan, he decided to come out and mark all the damage with chalk, take photographs, and request a re-inspection from a different adjuster. This time Evan met the adjuster and walked him through everything. the adjuster agreed with the assessment and the claim was approved. Evan met with us several times in preparation for the roof install, helping us select new shingles and gutters. On the install day, the team arrived and worked tirelessly. They returned the next day to finalize the job and clean. The gutters were installed the next week, and everything was cleaned immaculately. I cannot say enough about the excellent experience with Rooftop Solutions DFW. I would not hesitate to call them in the future to assess damage after future storms. I would highly recommend!

Couldn't be happier with the guys at Rooftop Solutions, Dustin and Jordan were great. Fantastic work, clear communications, and done in a timely manner. Would highly recommend to anyone who has to go through the misfortune of needing a new roof, they make it easy!

Dustin and his crew did a fantastic job on our roof. They are very knowledgeable and prompt. Also Dustin worked with our insurance company and we got a reasonable settlement.
We are very satisfied.

Dustin and his team at Rooftop solutions came highly recommended and they didn’t disappoint. They really care about their customers, employees and the quality of their work. They are efficient and went above and beyond setting expectations and communicating every step of the way.

Great working with these guys. They were patient when insurance company was late in processing in the supplemental. Loved working with them overall. A special thanks to Cas.

Dustin and his team did a great job. They are professional and efficient. Everything was communicated clearly. I will definitely use them again in the future.

This is a company that cares about its customers. We were part of the Tornado that ripped thru our area. It removed a good portion of our shingles and tar paper. We were out of town and it was a 3 day weekend with a holiday on Monday. The tornado hit Saturday night and our next door neighbor let us know we had some damage. I first thing called a number of roof companies to get someone to temporary cover the roof. Rooftop Solutions was the only company that responded on a Sunday morning. With pending storms coming in the next few days we needed to protect our home. RS came out and tarped up our roof so no water damage would occur. Dustin from RS was very vigilant at making sure it was done and text us pictures as proof. When we got back from our trip he came over and explained the whole process to us. He was there when the insurance adjuster came and was very quick to get all the repairs done on the house. He communicated with us thru the whole process as to who was coming to fix what. We replaced our entire roof (most was gone), our gutter system (flying objects put big dents in it) and a window. They were all top notch craftsman. Dustin is the best and he will be the first person I call if I need any thing done. II would highly recommend him for home needs.

Absolutely the best customer service we’ve ever received! Charles has been helping us for years and every time he delivers, from filing the claim to finishing the job, 100% hassle free. Strongly recommend!

Superb service and a great-looking roof. They took their time explaining how the process would go, what to expect, how to prepare, and how long it would take. They showed up when they said they'd be there (imagine!) and did a great job. It was easy and seamless, and we ended up with a really great looking roof. New gutters are performing well in heavy rain ever since. Thank you Rooftop Solutions! Would recommend without hesitation!

Incredibly happy with our decision to go with Rooftop Solutions DFW. Charles (CAS) has been the single best contractor/project manager I have ever worked with. The morning after the storm he spent 2 hours tarping up our roof and checking everything over for us.

In the last 3 months since the storm, he has not let a single call from me go to voicemail. He always responds to texts within 5 minutes. He has handled everything with the insurance for us, and his office is very good at communicating and keeping us up to date.

When we needed the roof done quickly, he somehow got the shingles and labor all lined up in less than two weeks, during peak season.

My only wish is that he did more than roofing. I'd hire him to do anything and everything at the house.

We couldn’t be happier with our new roof! Everything was fixed to our satisfaction and Charles always went above and beyond with all our requests. He was so easy to work with & down to earth and always easily accessible for questions or concerns. Great experience and we highly recommend this company!

Charles is the best! On call & timely when we needed him! So friendly & knowledgeable. We didn’t need a new roof & he repaired a few places for free when we were selling our house! Of course we recommend him & his company for all of the positive reasons!

We had a great experience with this company. The team was very thorough and helpful when we got our roof replaced, and our new roof is WAY better than our old roof

Great transaction. Charles was a pleasure to work with and serviced us with a smile. I would recommend him and Rooftop Solutions to anyone looking for a roofing company.

Great company! Honest, hands on owner. The crew showed up on time, they were respectful and fast! It didn’t take long to realize they knew exactly what they were doing. Highly recommend

We have been working with Dustin(the owner) for over 10 years. He has demonstrated the utmost professionalism in handling the projects with respects to residents before and during the installation. He helped us by catching some of the errors in insurance claim payments, which saves $,$$$. We are grateful to have the opportunity to work with someone so knowledgeable and professional in roof replacement.

Even with not-so-great insurance after hail damage, Evan came to the rescue! He worked magic on my roof within my budget. Evan didn't just fix things; he made sure I understood every step, taking time to ensure I felt comfortable with the process. Super helpful and clear every step of the way. Thanks, Evan, for making a stressful situation so much easier!

DFW Rooftoop solutions is the best Roof Replacement company in the DFW metroplex. I have been working with Charles and he a consummate professional, his knowledge and experience with Roofing is great. Strongly recommended!!

I’ve worked with the team at Rooftop Solutions DFW on my last 2 homes and have been very happy with the service. They will be my first call with all of my future needs.

Dustin and his crew are wonderful. I’ve had 3 roofs replaced with him and super happy with the high quality results. Communication, workmanship, and attention to detail are all great. Highly recommend and will definitely do business again if needed. Thanks Dustin…much appreciation!!!

Excellent communication, professionalism and friendliness. Dustin, Charles and all the workers were very professional. Charles handled everything with the adjusters and the paperwork with the bank. I really appreciated all the work and how they dealt with everything for me.

Thank you very much!!

I worked with Charles who was super friendly and professional in helping me with roof replacement. He provided all the necessary info and answered all my questions. Their crew arrived on time and finished the job in a timely manner. Highly recommend rooftop solutions for any Roof related work.

Just had our new roof and gutters installed by Rooftop Solutions DFW. Charles Sands and the team was very professional prompt, and communicated well throughout the whole process. They also worked very closely with the insurance company.

We truly appreciate Rooftop Solutions DFW for going above and beyond and appreciate the fantastic customer service and the outstanding work that was done. This is a great roofing company and highly recommend them.

Dustin and his crew are fantastic! Highly recommend them- not only did they have an incredible product, they helped us negotiate our insurance company jargon and processes. They were responsive, amazing communicators, and I would use them again and again. Stop looking and call Dustin!

The staff at Rooftop Solution provided a seamless roof installation from start to finish. I highly recommend this company. Give them a call and ask for Charles!

My experience was amazing with Rooftop Solutions DFW. My interactions with Dustin were timely and quick with excellent workmanship throughout the project. Many thanks to Dustin and his crew for an amazing experience!

Thank you, Dustin and his team, at Rooftop solutions for an awesome job with our roof replacement They helped interface with our Insurance adjuster for the claim filling and negotiated hard to ensure the claim covered the extent of the damage. They were responsive and proactive, explained the whole process, were extremely professional whilst guiding us through the shingle selection, scheduling and getting the job done on time as committed. We are very happy with our new roof and highly recommend Dustin and his team for your next roofing project.

Getting a new roof was not exactly a something I was looking forward to, but thanks to Charles at Rooftop Solutions, it turned into a surprisingly smooth ride! Charles didn't just fix the roof; he practically joined the family. His work is top-notch, with an impeccable attention to detail that's like the cherry on top. And dealing with the insurance adjuster? Charles handled it like a pro, making the entire process a breeze. If you ever find yourself in need of a roofing superhero, Charles at Rooftop Solutions is your guy!

I am writing to say thanks to everyone at rooftopsolutions fw for everything they did for me on the repairs to my house as a result of a very damaging hail storm. I am also writing this as a recommendation for anyone who needs to contact a reliable and capable contractor for these services. We needed a new roof, gutters and downspouts, window screens, garage doors, replacement of damaged HVAC equipment, repairs to window glass and patio doors. The basis of my recommendation are that throughout this challenging process they always were available, always had a responsible answer, always were able to account for the costs, always were able to explain the process of working with the insurance company and that as well they did excellent quality work, they helped me maximize the benefit of my insurance coverage for the costs, and as well understood my level of concern and worry over everything involved. I would like to name Evan Cardosa, Jordan Fowler, and Dustin Reiling who worked closely with me on the entire process. Evan was extraordinarily patient in response to all of my concerns and put a great deal of time into the process before anything got started, Jordan was always on top of all of the details and provided great oversight and accuracy for the work and the behind the scenes process, as did Dustin as well who responded quickly to all my concerns over completion of tasks and quality concerns. If as a prospective customer you would like to ask me any questions about my experience I would be happy to discuss this with you. Rather than give out my phone number you can contact me thru rooftopsolutions to make the connection. I have no financial relationship with rooftopsolutions other than having been a customer who's project has now been completed.

Phenomenal phone response and the work product was exactly as requested. Property was left extremely clean as well. Definitely recommend!

I'm very satisfied with the quality of the work and the care from the team. Dustin was always on top of any issue, question or request I had. Always reachable and very proactive. Highly recommended.

Rooftop Solutions replaced my roof over 10 years ago and they made it easy again after the hail storm in May of 2023. Charles Sands was especially wonderful to work with both times. He is professional, thorough, and patient with all my questions. He explained everything in great detail and held our hand through out the whole process. We are very happy with how Rooftop Solution and Charles managed all the details (headaches) dealing with my insurance company from the adjuster to the claims processing. They did a great job again! If your roof needs replacing, we highly recommend Rooftop Solutions and specifically Charles Sands.

They helped walk us through the whole process and worked with us and our insurer to try to get as fair of a value out of our claim.

March 2023 Hail Storm was the biggest I have experienced. However, nothing compares to the superior service, workmanship, and dedication to ensure my home was repaired a above and beyond its original condition.

Seamless coordination with my insurance company, and communication that flowed openly, transparency was and never an issue.

Rooftop Solutions DFW is the best company to work with, do not hesitate, do not think twice… connect with Dustin to ensure your home is taken care of… like it was their own personal home!!!

This is our second roof in 7 years from Dustin (both due to hail damage). Dustin makes sure the work is completed to your satisfaction and goes the extra mile for his customers . He works with the insurance company and answers any questions to make it a seamless and easy process. Highly recommend Rooftop Solutions!

We recently had to replace our roof due to a severe hail storm, and this was the second time we chose to work with Dustin and his team. Once again, they delivered an outstanding service that exceeded our expectations. Dustin and his crew did a great job repairing the hail damage and helped us navigate the often complex process of insurance claims, ensuring a swift and hassle-free claim.

What impressed us most was their quick responsiveness and precision. They were attentive to our needs and ensured everything was done accurately.

Dustin and his team are true professionals. If you need roofing work done, I highly recommend them. They made a challenging situation easy and stress-free. Thanks, Dustin and team!"

This company is great. They took care of all the hassle dealing with the insurance company. They arrived on time and completed the roof replacement on time. Same with the fence work. Highly recommend

Where I live it's common to replace your roof from hail damage and after having experienced two other roofing companies in the past I can definitely say Rooftop Solutions is far superior and I would highly recommend them.

Dustin and his team were extremely professional and delivered on everything they said they would. They helped us through every part of the insurance process and made things very smooth...all.whike giving us a fabulous product. You will be so happy you went with them!

Charles has been really easy to work with! He arranged everything for me and saved my hassle from dealing with insurance company. The crew is professional and provided great quality work on my recent roof replacing project. I’ve been working with this team for years and they are my favorite team! I would recommend to everyone! If you need a roof replacement, contact Charles!

This is the second time I’ve worked with Dustin to replace our roof. The entire process was seamless. Would definitely give him our business the next time a giant hailstorm rolls through north Texas.

Great people to work with, all very helpful in advocacy, communication and great work!!! My roof looks amazing and it has inspired a new paint job for the house. Im very pleased and so thrilled with the outcome.

Rooftop Solutions DFW was great to work with in replacing our roof after hail damage. They were extremely thorough and helped us work with the insurance company on damage that was missed by the adjuster. I would highly recommend them in the future!

We just had our roof replaced due to a recent hailstorm and we could not be any happier with the results! Dustin was so professional, thorough, clear and transparent with the whole process, explaining everything we need to know and helping us navigate the insurance process as well. His crew performed excellent work, fast and efficient but didn’t skip any steps in getting the job done. We were very impressed with the steps they took to protect our yard from debris including covering our pool. The cleanup was even more impressive, we felt that they left our yard in even better shape than when they started! I highly recommend Rooftop Solutions and definitely would use them again!

Super awesome to work with! Dennis helped walk us through the whole process and made it as easy as possible. The whole team was very friendly, professional, clean and FAST! Highly recommend!

Shout out to Dustin, my man, definitely one of the best roofer to talk with. Very friendly and kind, nice to work with. Fast work done!

Everything goes smoothly and quickly. The sales representative Chalse was very helpful and professional. Always stay on top of the business. Good communications.

Rooftop solutions did a great job with our home repairs. The hailstorm in May damaged our roof, windows, and fence. Dustin helped us file a claim and walked us through the entire claims process, making sure everything was clear and transparent. They did a great job repairing the damages and were very professional.

Great people and workmanship. Very professional and great quality!
Super easy to work with. Dustin was engaged from the begin until the project completion. Dustin and his team worked directly with our insurance company so we didn't have to deal with the hassle.
They made the whole process looked easy! We now have beautiful, new roof, new chimney, and new gutters.

I highly recommend Rooftop Solutions DFW.

I have been working with Dustin for years with my rental and main residence. He has been always thorough and courteous. He takes care of everything from start to end. All I have to do was signing the initial contract. It's stress and worry free.