- Dover Afb
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof
About the Business
What people say about “Roof USA”?
Customer reviews for Roof USA are overwhelmingly positive, highlighting their exceptional service and effective communication throughout the roofing replacement process. Many customers commend the expertise and assistance provided by the team, particularly in navigating insurance claims, which often seemed complex and daunting. The installation was described as efficient, with teams completing jobs quickly and thoroughly. Customers consistently noted the professionalism of the crew and their attention to detail, along with excellent cleanup after the work was completed. Overall, the experiences shared reflect high satisfaction with both the quality of the work and customer service.
What Users Like The Most
- The company did an amazing job and was very helpful with the process.
- I was very pleased with the customer service and the quality.
- They did an excellent job from top to bottom.
- Jose was great! Friendly, extremely knowledgeable, diligent in following up.
- The entire job was completed in one day and the workers doing the work were so well organized.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Roof USA just replaced my roof in Middletown. The company did an amazing job and was very helpful with the process. They handled everything with the insurance company and made the process very smooth.
It was a pleasure working with José from our initial meeting to the installation of our roof. After speaking with him, it was obvious that he had lots of experience and knowledge in assisting homeowners with getting approved for new roofs by their insurance companies. He walked us through the process from start to finish and was very persistent about helping us to plead our case to our insurance company for a complete roof replacement. After we were approved, his team handled the installation of the roof with ease and did a great job! I was very pleased with the customer service and the quality of work at Roof USA. If you are struggling with getting approval for a roof replacement, José is your guy! I am grateful to have had such a great experience! It was a long journey to getting our roof but Roof USA made it as painless as possible!
The team at Roof USA installed a new roof on my home and porch in 2024. They did an excellent job from top to bottom. Jose Elera the PM, worked with us and our insurance company to be certain that the damage to our roof was described correctly. No thanks to my insurance company, this was not an easy process, but Jose stayed engaged throughout and added valuable insight that ultimately led to my insurance company distributing the proper amount due.
The work provided by the other team members of Roof USA was also stellar. They were on-sight every day at the specified time, and cleaned up properly every day before departure - a couple of rogue nails aside - .
I would recommend this company and use them again if need be.
- Dover Afb
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- Metal Roof