Logo of Roof Replacement Solutions

Roof Replacement Solutions

  • 2806 Reynolda Rd #203, Winston-Salem, NC 27106
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Roof Replacement Solutions, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial roofing projects. Located in Winston-Salem, North Carolina, we specialize in roof installation, maintenance, and gutter cleaning, ensuring that we can handle complex tasks from start to finish. Our commitment to organization and attention to detail sets us apart. We understand the importance of delivering durable, high-quality results that provide long-term value for our clients.

Our well-coordinated team works diligently to address each project’s unique challenges, ensuring that every aspect is executed flawlessly. Whether you need a simple maintenance check or a comprehensive installation, we are here to meet your needs with reliability and professionalism.

What people say about “Roof Replacement Solutions”?

Customer feedback for Roof Replacement Solutions is largely positive, highlighting exceptional customer service, prompt communication, and high-quality workmanship. Many customers appreciated the honesty and integrity of the team, often noting their willingness to provide honest assessments without pressuring them into unnecessary services. Delivery of work was generally timely, with many clients expressing satisfaction with the final results of their roofing projects. However, a few reviews mentioned significant issues such as disorganization and poor follow-up communication, which detracted from the overall experience for some customers.

What Users Like The Most
  • The customer service was top notch and genuinely caring about our problems.
  • They always did what they promised and provided a competitive quote.
  • Bethany and her team care about doing what is best for their customers.
  • The quality of their work was excellent and they were very professional.
  • I appreciated their honesty and the fact they weren't pushy.
What Users Like The Least
  • Very disorganized company; very difficult to get ahold of throughout the process.
  • The workers were here for 1 hour, and the miter that had a leak is still leaking.
  • I have called four times asking for help and NO ONE has called me back!
  • I have since not heard a single word after requesting a quote.
  • The roof is worse than before and I received no follow-up from them.
Recommended Reviews
Overall Company Rating
Excellent 4.5
Out of 26 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Dasean Willard
Aug 7, 2025

Absolutely INCREDIBLE job done by Roof Replacement Solutions! Had them out to look at my Roof and they found significant water damage. Rather than pressuring me to replace my roof, they promptly fixed my issue and did an AMAZING job. 10/10 would recommend them to anybody looking for roofing solutions.

David Helms
Jul 11, 2025

RRS made a competitive quote and followed it up with friendly staff and excellent workmanship. They always did what they promised. I highly recommend them for all things roof.

Mike Leonard
Jun 23, 2025

Tree fell on house, doing relatively minor damage. Needed roof and some gutter work done. From start to finish, Mike and Bethany were incredible. Never had to wait on return calls or texts. Most definitely recommend them!!

William Perkins
Jun 20, 2025

Awesome attention to detail. Very thorough and thankfully they discovered an additional problem we had and we're happy they found it.

Kristen Brown
May 11, 2025

As a realtor, I really appreciate the professionalism, honesty, and integrity that exists at Roof Replacement Solutions. I can confidently refer them to any client who needs roofing service!

Nathaniel Birdsong
Apr 15, 2025

You can trust Bethany and her team! Having a roof repaired or replaced is getting more expensive all the time. This is a direct result of predatory companies scouring neighborhoods and convincing people to replace their roof due to "storm damage" regardless of any actual need. Don't ever replace your roof because some stranger knocked on your door and told you they would make your insurance do it. If you are worried about your roof, hire a company that is local with a good reputation and people you can trust to give you an HONEST assessment of what you need. I work in real estate and I have used Roof Replacement Solutions for years. I trust their opinion, the quality of their work, and their pricing.

Zach Barnes
Feb 14, 2025

Bethany and her team have done a great job with roof replacements, repairs, and inspections for many of my customers. Highly recommend working with them!

Bob Mckinlay
Dec 27, 2024

I had a tree fall on my roof that caused partial damage to my roof. The original shingle was no longer available. So Roof Replacement Solutions worked with my insurance company to get them to replace entire roof. The workers did a tremendous installation job. I get free roof inspections too which they can DO for YOU!

Kevin Gresalfi
Aug 2, 2024

I highly recommend Roof Replacement Solutions. I needed to have some roof repair work on my new Townhome in High Point, NC. Their work exceeded expectations. They are very punctual, knowledgable, and a fair price.

Dana Gianforte
Mar 9, 2024

Mike and his team at Roof Replacement Solutions are wonderful to work with. From the first phone call, their customer service was top notch. They were affordable and reliable, genuinely caring about us and our problem. They took care of our needs and will definitely be our go to with any roofing concerns! We would highly recommend them!

Frannie Shear
Dec 29, 2023

My husband & I recently had our roof done & the work is beyond satisfactory. Mike is such a nice man & very easy to work with. He stayed in contact with us to let us know exactly what was going on. The guys that did the work worked thoroughly & persistently. Feels like we have a new home. We are so happy & our roof looks very nice!
Thanks Roof Replacement Solutions!!

Vidal
Dec 24, 2023

Very disorganized company. Very difficult to get ahold of throughout the process, lacked follow through, and ended up putting the wrong color roof on. They made everything right in the end which is why I gave a 3 star review. It was a much more painful and drawn out process than it should have been.

Nathan Arnold
Sep 18, 2023

They charged me $825 for gutter cleaning and miter sealing. The workers were here for 1 hour, and the miter that had a leak is still leaking. I communicated this to management immediately and gave them several weeks to return and properly conduct repairs on the leak, but they have not followed up or made any attempt to rectify the situation.

Christopher Dixon
Aug 17, 2023

Bethany is knowledgeable, hard working and genuine. She leads a great team and you can tell that both her and her team care about doing what is best for their customers.

Darcy
Feb 2, 2023

We had our roof “repaired” with this company in December and now that it started raining in January, the roof is worse than before. I have called four times now throughout the month asking for help and NO ONE has called me back! Poor quality work and heaven forbid they guarantee their work or attempt to fix it knowing their repair did not work and even made it worse! I would NOT recommend this company seeing that they charged a large sum of money and won’t come out to see what they may have missed now that it’s rainy season!!!

Richard King
Dec 9, 2022

I had a great experience with Roof Replacement Solutions. Mike Smith, the sales guy, was wonderful to work with. He was very honest, wasn’t pushy, and gave me a fair price. I also met the owner, Bethany Sietsma, who was super nice and really cared about my business. The roof was installed in one day and it looked great. I highly recommend them to anyone looking for a quality roof at a fair price.

Ella Joyce
Nov 9, 2020

I called originally on October 26, 2020 based on the great reviews. They were immediately responsive and came out that day to look at our roof and gutters. We requested a quote and they were both very nice and professional. I have since not heard a single word. I have called three times now and no response. I also emailed based on the business cards that they left and one went through but the other person's email was rejected each time. Very disappointing.

Robbie Dix
Mar 23, 2020

My wife and I were impressed with the quick response we received from Jim. He offered us suggestions with options. He worked with us and our insurance provider to insure that we were satisfied with the results. Would highly recommend him and have to our neighbors and friends. They, likewise, have been just as impressed!

Daniel Coldren
Jan 2, 2020

Cannot say enough good things about this company! After researching and a getting quotes from several companies I decided to go with roof replacement solutions and couldn't have been happier! Jason was a pleasure to work with and very knowledgeable. He helped us pick out the right roofing materials/ style to fit our house and budget. He answered all questions quickly and thoroughly. His team was effecient and had our roof completed in less than three days. Would definitely recommend this company and will seek them for future projects.

Lynn C
Dec 8, 2019

Jim and his team were very professional. The quality of their work was excellent and I highly recommend them for either roofing or gutter replacement.

Susan Barlow
Nov 23, 2019

We have used them more than once and always recomend them to our friends. Jim Lane is so great to work with and the workers are polite and efficient, always cleaning up after done. We could not be more pleased.

cathy benson
Nov 7, 2019

I have used the company for roofing and the results were outstanding. As a realtor, I have recommended them to clients for homes in need of a new roof either before selling or after a purchase of a home. Excellent results with fair prices resulted in happy customers. Easy access to Mr. Jim Lane who is most helpful and his able crew completes the process.
Thank you!

Jennifer Bailey
Nov 7, 2019

Recommended roof replacement solutions, out of Roanoke, VA, by my neighbor for a new roof. Worked with James Corring and Jim Lane. James stayed in touch with me and worked with my insurance company and adjuster to ensure process went smoothly as possible for me. James was very knowledgeable,helpful, and patient answering all my questions, checked in with me often, was there day of work and came back after roof replaced to ensure I was satisfied with the job. Highly recommend!

Joseph Cundiff
Nov 6, 2019

Cannot say enough about Jim Lane and Roof Replacement Solutions. They went above and beyond to make sure my new roof was done correctly. I had a small issue with vent several weeks later, probably not their fault, but Jim came back and fixed it anyway, the very next day. I also referred them to my parents, for an even bigger more complex roof. Jim was the perfect person for this job. Could not be more pleased. I've recommended Jim Lane, and RRS many times. 5 stars!!!!

Jana Williams
Nov 6, 2019

We used them on the recommendation of our neighbor. We found them to be extremely friendly, knowledgeable and helpful not only about the roof installation but also working with our insurance! They are very responsive with questions and kept us informed! The roof was put on in one day and looks great! Would highly recommend! Definitely went above and beyond!

Valinda Znidarsic
May 18, 2019

Ted washed a house for us around Nov 2005, it looked like new and sold in less than 2 weeks. It was under oak trees and was green and black all over. The wooden trim was about to peel but he did not disturb paint at all, it was clean with no chipping up. Again in May 2019 I had him chemically wash our vinyl home which is 16 years old. We had been getting letters from the HOA. They cleaned every inch of it, again with no paint loss on the wooden trim. They scrubbed the underside of the gutters so they are white again. Top to bottom the mildew and stains are gone (even our deck). They did a great job and were easy to communicate with. The subcontractors that he uses have specialized sprayers on poles so everything gets the chemical wash, then light brushing, and rinsing. Wish the guys had worn masks because it had crazy strong chlorine smell. I would not hesitate to use this company again.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2806 Reynolda Rd #203, Winston-Salem, NC 27106
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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