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Roof & Nail

  • 8753 Caroma St, Olive Branch, MS 38654
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Roof & Nail”?

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Recommended Reviews

Overall Company Rating
Good 4.0
Out of 12 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
MS Dump & Haul
Jul 6, 2025

Rented out a dumpster for this local contractor and “MayCo real estate” in Desoto County, MS and at the time we only accepted checks from local contractors and didn’t make them save a payment methods on file for extra fees due at pickup. Unfortunately, they had a small balance left over for extra fees due that we as a business had to pay for at the local landfill due to household garbage being placed in one of our dumpster. This information is stated in person at drop off and in our rental agreement contracts. The balance is currently 124 days past due.

Kevin McCartney
Oct 21, 2024

This company rented a storage container from us in Amory right after the tornado to come do repair work & left us hanging with a large invoice that they will not respond to us about after several attempts of texting & calling the owner as well as the company. The owner will not answer the phone or text after months of trying to even try to explain what has happened or any effort to make it right.

Jason Holmes
Jun 5, 2024

They will lie, cheat and blow you off. Had them do work on my home after 2022 Christmas freze burst a pipe and flooded my home. Poor workmanship, cut corners screwed up many thing including fridge and stove. Did not replace subfloor as outlined in build sheet which should have been 1/2" plywood under 3/4" osb. They only put 3/4 osb and didn't screw it down or put bracing where there was no lounge n groove. Vinyl plank flooring had to be redone after initial install because it wasn't done right. They drug their feet for 3 weeks on installing a tub valve, set toilet and hook up vanity sinknin bathroom so i coule get koved back in so I fired them and sub contracted the work out myself and had it done in 3 days...Now the subfloor is moving from lack of bracing and not screwed down with enough screws. Tried to have them come out to see it or fix it, sent gopro video and pics of all the problems and was told to get a bid to fix. After I got a bid to fix floor no one responded for weeks. When I finally contacted my attorney I got 1 text saying I'll see you in court. I've got receipts, texts video and pics of his non documented workers leaving a hot plate on in my house for heat. They did replace my stove that workers broke and paid for gravel for my driveway after they rutted up my yard and driveway with their trailers. A worker pulled up to unload flooring from his truck at my front porch instead of carrying it and left ruts in my yard from being stuck. I had to pull him out with my 4 wheeler. Then there's the granite kitchen countertop that blew out of the truck while being delivered by the installer. This company is as crooked and bad as it gets.. talk a good game but I literally had to go to the house everyday for last month to see what was being done to make sure it was done right. They were never here supervising or checking on work. Only showed up when they wanted money. Do not do business with these crooks. Promised a 6 week to 8 week timeline I fired them after 12 weeks and had the house totally completed in 2 weeks after that.
Lastly they would not give me my key to my stuff in a storage facility. They are in a partnership with said facility, saying I owed them money. Paid them the money and had to rent a truck and move my stuff back in myself. They were paid for what they did in full and now will not respond about fixing their shoddy work.
**Response**...
1) live in filth, you mean water in my floors in which I had to shop vac myself until your company could come out. No filth in my house just a bunch of clothes on floor in bedroom... nice try
2) You never drove to my house in snow.
3) My house is complete for all repairs that my insurance paid for. I will post pictures first thing in the morning to validate all my statements.
4) What info or pics do you have to validate any of yours?
You had many opportunities to make it right. You thought you could take advantage of someone.
Not today, tomorrow next week or year.
You didn't even come do a final walk through after multiple agreed times and day therefore the gopro video approved by Mr. Dilworth.
Your math doesn't add up. 10x better than when you took the job. You replaced 2' sheetrock and subfloor installed moisture barrier and packed and moved my stuff in storage. I've got a 1" gap between subfloor and walls in my house.
You screwed up more than you fixed. Subfloor has to be braced and flooring redone as its cracked from subfloor moving.
Pics added for validity to all my statememts. Junk room was a mess after i used shopvac to get as much water up as possible until they came.

Kenny Griffith
Oct 27, 2023

We had Justin and his team tear down our existing covered area and rebuild our patio with a new covered space. It turned out awesome. The guys were professional, and here when they were supposed to be - most days working until sundown. They were done in a week and it looks like it was part of the house since the day the house was built. Thanks again!

Chrissy Smith
Apr 13, 2023

I recently used Roof and Nail for a roof installation, and I couldn't be more satisfied with their work. Justin and Kelly were professional, knowledgeable, and efficient. They took the time to explain the installation process and provided me with a reasonable quote.

On the day of the repair, the team arrived on time and completed the job quickly and effectively. They even went above and beyond by cleaning up the job site and ensuring everything was in order before leaving.

The repair was done to a high standard, and my roof looks great. I was also impressed with the communication throughout the process, as the team kept me updated on their progress and answered any questions I had.

Overall, I highly recommend Roof and Nail for any roofing or contract needs. Their expertise, professionalism, and exceptional service are worth every penny.

sherri abmayer
Feb 15, 2023

I called for an estimate on a bow at the bottom of the chimney. We agreed on the phone what the issue may be and approximate cost. Made appointment for inspection and due to weather, Karen kept in touch to reschedule. They arrived on time and started right away without having to schedule the repair (bonus points)!! We were able to use shingles I had stored from the roof being replaced 8 years ago (more bonus points)!! Very polite, curtious and cleaned everything up when they were done. Awesome job!!! Thanks a bunch!!

Stephen Hall
Jan 28, 2023

My roof had multiple holes caused by squirrels getting inside. Kelly and his crew did an amazing job patching up the holes and making my roof look brand new! Great communication, affordable, and professionally done. Can’t recommend them enough!

Michelle Snyder
Jan 24, 2023

There's many things in life you can
prepare yourself for but having your
pipe burst and water all throughout
your house isn't one them!!.. I called
Karen at Roof and Nail, and she was
on the ball. Roof and nail's team
assist all my damages, and helped
me throughout the Insurance
process. I was so confused by my
insurance's company paperwork, but
Roof and Nail knew exactly what to
do.
They made this disaster for me as
easy as possible, and now my home
looks AMAZING!!!!
Words can't express how gratefull
truly am! I love my new floors that roof and Nail put in for me.

benjamin barnett
Jan 22, 2023

Kelly and Justin with Roof and Nail are what you could say “ The Best Company”. They care about their customers. They take your problems personal and will do whatever they can to get it fixed. I have used the for several issues I have had on several properties. They will be there when they say they will and take care of whatever you got even if it’s not in their scope of work. They get it done.

KRISTEN STEVENS
Dec 16, 2022

They came to our rescue after hurricane Ida, and made our home beautiful. Not only did they fix our entire home, but they helped us get the money we needed from insurance to get the job done. 10/10 would recommend!

Katelyn Gardner
Oct 24, 2022

This company is amazing! I can not recommend them enough!! They are supper organized, on top of anything you need, great prices, and they are very professional!

Ashley Bussard
May 5, 2022

Had some storm damage after the ice storm. These guys were out here within a day and had us all fixed up! I would definitely recommend them!!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 8753 Caroma St, Olive Branch, MS 38654
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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