Rmp Construction

My house caught on fire a few months ago and, while mourning the loss of my dog, I needed to get work done by RMP. They were beyond empathetic and professional and helped me through the hardest time in my life. I am very grateful and felt secure knowing they were getting my home taken care of.

My grandmother had to file a claim with her insurance carrier due a roof leak she had during a monsoon. I was very nervous about everything as my family is going though a very difficult time- her in particular as my grandfather was recently moved into hospice. This seemed like it would be just one more nightmare on top of everything else, but we were incredibly fortunate that RMP was contracted by her insurance carrier to handle the claim. The emergency crew were onsite within a few hours of filing the claim to prevent further damage. The estimator, Carl, worked closely with her adjuster and the entire roof ended up being covered, which was a HUGE relief! The girls in the office were awesome about communicating the process to my grandmother and answering the million questions that her and I had. Our project manager, Sunday, was a delight to work with and got things moving immediately. She perfectly comminuted when her crews were going to be working and how long things were going to take. I couldn't believe how fast the process was done considering how fantastic everything looked at the end. The ceiling was damaged in the garage which meant everything in there needed to be removed and there were tons of tools and miscellaneous items that my grandad had very meticulously organized over the last several decades prior to getting sick. The contents team lead by Candy took the upmost care in making sure that everything was very carefully removed and I was so surprised at how thoughtful her crew was in placing everything back. The garage looks just like my grandad left it, except now even better with new drywall and paint. There hasn't been a single issue with the new roof either.

I'm so grateful that RMP was assigned to this claim as it felt that they truly cared about my grandmother, her home, and the work they performed every step of the way. The claim could have been horrible given the circumstances but RMP was able to turn it into an almost positive experience. I hope we don't have to file another home insurance claim but if that were the case, I would choose RMP in a heartbeat.

Monsoon season has been a nightmare for me, last week it rained outside and inside my house I was desperate and didn’t know what to do, called my insurance who referred me to RMP Construction. They came out within 2 hours, got on the roof mind you, it was night and still raining and put a tarp on the roof. The tech did make me aware that it was only a temporary fix, we have to get our roof repaired, but just the fact that he came out, at night, while raining and got the tarp up, was enough for now. I appreciate you guys coming out so quickly and look forward to working with you on the repairs to my home. H

This company was beyond great, the ladies up front were very helpful! Everybody informed me of everything that was going on and they were really good at doing what was needed to be done.

I cannot tell you how much of a lifesaver this company was SUNDAY she was a godsend!!!! She came in and out WITHIN a month!!!! and made sure my process was as easy as possible Because to my surprise when I came back down from Idaho my house was completely flooded and my insurance highly highly recommended RMP!!!! when I call to get any information on the process of my home the ladies on the phone are super sweet super nice and super understanding and all of the workers who come in as well just really make a difference I really appreciate this company especially when they’re constantly giving me updates and making sure that I’m informed with everything it is that they’re doing !!!!

Don't trust this company after rain cause our roof to leak insurance sent them out in oct started water remediation and demo as soon as they finished demo they abandoned the job and said they weren't right to finish the job mind you this is after they have already received 25000 for the work. I was left with a fourth of my home under construction and now had to try to find someone to come fix it before Thanksgiving. So we didn't get to do Thanksgiving with the family. What ever you do don't trust them only time they communicate is when they want money from you.i had to constantly call and text to get any info on my project they abandoned until finally they just straight told me they are not gonna finish the job

I would never do business with this company again. I’m extremely disappointed with their services they tried to steal from me and make you sign paperwork from the beginning. First impressions tell you everything they told me we don’t work for you we work for the insurance and this was coming directly from their contractor named Carl who was out in the field. They had already packed my content by then so I said ok cool it’s in a controlled environment as told by them. 5 months pass by I’m supposed to get my items back and of course they want to get paid more by insurance they decide to keep our items hostage as we didn’t have all counters and countertop completely done. I told them I needed my items because we needed to move back. I’m guessing by then they already knew my items where damaged so they said will leave everything but you need to sign a waiver stating we are not responsible for the items. I didn’t have another choice but to sign as my temp house lease was over. We start going through the items and everything was broken. What bothered us the most I called to pay them and I tried to be civil to get through to them and all they said was sorry you signed we can’t do anything about it. My son baptism items where In a box with a candle that melted destroying the only memory that we had from his grandparent that they gave to him when he was baptized.