A & D Autobody Inc

We had a fantastic experience at A&D Autobody Chris and all of the rest of the staff were extremely knowledgeable and helpful with all of our needs we had great results from these guys I highly recommend them for all of your auto body needs

Excellent experience from the moment I dropped off my car to the day I picked it up. I chose A&D Auto body after doing my research and was not disappointed. The front desk staff and Anthony were very professional. Anthony did a visual inspected of the damage at the time of drop off and gave me a summary plan of action and the estimated time of completion, ensuring me that a more detailed inspection will be done when the care is being worked on. Anthony kept me informed with a follow up call regarding the work needed to be performed. A&D did a good job with the repairs and paint and I received my car on the promised completion date. Thank you Vicky, Anthony and the rest of the staff at A&D for not disappointing.

A & D did a great job doing the repair needed on our 2020 Subaru Outback. Chris kept us informed with the day to day progress and made sure everything was done properly.

Hey guys I don’t usually leave reviews and if I do I like to leave good ones but this time unfortunately I had a bad experience with them. I hit a rim with a tire on the freeway about a month ago took my car to them and my insurance gave them the estimate. They told me that I could drop it off the next day and they would start on it. They gave me an estimate of one week because it wasn’t much so I called them on a Tuesday 2 days before I was going to get it back to get an update and Anthony said that it was almost ready that it was going to get painted on Wednesday and was on track with the scheduled pick up day. I didn’t hear back from them and I called on Friday afternoon, the front lady answered and said that my car wasn’t ready and it was going to get painted on Saturday or Monday. Long story short I got my car back on Friday at 5:30 went straight home. Next morning we went to Mexico and got stranded because the hose to my turbo fell off so I had to shove my hand in there and fix it burnt my arm and I looked under and the screws were not properly tightened. I haven’t checked what else might be wrong but I will not be doing business with them anymore.

They did a amazing job on my truck, she looks almost new again (2019 Ram). They are a great bunch of people and I would highly recommend using them for any issues you may have.

On December 21, 2024, I was involved in a hit and run, leaving damage to my auto. I took my auto to A&D Auto and they took great care of my auto and me. They provided a timely estimate of the repairs and kept me updated through the process. When I picked up my auto, it looked brand new. Thank you A&D Auto for job well done!

Outstanding customer service, superb work, this shop deserves all high notes. From day one to finish. Thank you A&D! You did a fantastic job on our Lexus. I will recommend your shop anytime!! Thank you!

This place does great work. I had rear end damage repaired here twice and when I sold the car to a local dealer two different people even commented on how well the repairs were done! Thank you so much! I will be back, but hopefully not too soon!!!

Did a great job repairing the damage to my Nissan Frontier! Very positive experience. Would not hesitate using A&D in the future!

Came in after my truck got hit in a hit and run through insurance. Staff was helpful told me exactly what needed to be replaced with in a day and even finished early. Will recommend or use again thank you

A&D were very friendly and professional. My vehicle looked great when it was finished. I recommend them to anyone needing repairs.

A & D Auto Body did a great job repairing my truck. The staff members are helpful and professional, they kept me informed during the process, I'm very pleased with their work.

Very friendly staff. From the minute I walked in, to when I picked up my vehicle, the staff was extremely friendly and customer service orientated.

I hope I never NEED TO use the shop again, but if i do, this is my go-to place.

Shop was very perfessional and keep me up to date. Was expecting some sort of issue but they took care of everything and did a wonderful job. Was expecting some sort of orange peel on the paint...but it looks wonderful and matched perfect. Thank you guys for handling my car.

La verdad no se como es el servicio. Solo se que fui y ofreci mis servicios como carrocero con mucha experiencia y no me dieron xk solo tengo my itin.. pero aun asi con ese numero yo pago tax.. bendiciones!!!

Everyone at A & D Autobody was exceptional. My car was ready exactly when they promised and it looks amazing. They also went above and beyond what was required for the repair, like they fixed my blinker and cleaned the interior beautifully. I will recommend them from now on and if I ever need work done again, they will be the only company I contact. Thank you for the fantastic experience.

It's very bad experience and no respect for customer.

Take this advice. When people comes to your business to do business that means customer. We do over 20 tows a day and you know how many people ask Where do you know a good people to work for. and this is not gonna be you. When you see a big truck coming into your lot. And You want to stuck him in a very tiny place And talking to him as in one of your employees. That means there is no respect. So you're telling me you only respect people who pays money. Not people who do service for you as well.??

This place is amazing friendly staff. In constant communication and got my car in and out quicker than expected. Plus the work that was done was amazing looks amazing. Couldn’t be happier. Thank you!!

(4.5 stars!)I recently was in a collision and had my repairs done at A&D Auto Body. August-September 2023.

Progressive Insurance recommended me to multiple locations including A&D Auto Body. With all the locations recommended, A&D had the best reviews at of all the other body shops Progressive recommended me. I decided to take my SUV to A&D.

From scheduling an estimate to completion, I was extremely pleased with the customer service. Robert was taking care of me. I was pleased with the communication, integrity, and kindness. I expressed my concerns about the process of repair, paint, and time and I was assured that my SUV would come back perfect. It did. They even went the extra mile for me by replacing a part that was broken while my car was all torn up. Thank you.

Workman ship is amazing. My Explorer doesn’t even look like it was in an accident! I am guaranteed a warranty for the parts and workmanship for the life as long as I own my vehicle.

I would’ve appreciated a wipe down of the interior of my vehicle before they returned it back to me. I deep cleaned the inside of my Explorer right before I dropped it off and it came back to me all filthy dusty and dirty foot prints on the inside of my vehicle. They did clean and shine the outside of my car which was very nice.

I would recommend A&D to anyone who is looking for a trustful body shop. Thank you A&D Auto Body Avondale!

A&D was the shop insurance assigned me to after a rear end accident. They did an excellent job on my car! It looks completely brand new! It took a little over a week longer than expected, but it was done in under a month. One minor thing is that I noticed a few scratches that weren’t there when I dropped it off, but they quickly buffed it out and I was on my way! I would definitely recommend them based on my experience.

I've heard so many nightmares about cars held hostage for months at autobody shops waiting for repairs, I was ready to cry when I dropped it off. But A&D got my car repaired fast AND completed on the exact day they estimated!!! Clean facility, super friendly staff and my car looks brand new!! My ONLY complaint is they let a Vikings fan screw my Packers plate back on to my front bumper. Lol!! I will NEVER go anywhere else for autobody work!

Oh and just as impressive! I accidentally left an Adderall in the front console and it was STILL THERE when I picked it up! Trustworthy AF!!

I would like to thank Chris Milbrett and his team for the great work they did on my 2019 Dodge Charger, I brought my car to them from another body shop that did not fix my car correctly. A&D Autobody stood by their word every step of the way and with a professional team succeeded in repairing my car to my utmost satisfaction,

I was in a minor fender bender, mostly scratches to my front bumper and underneath and my chrome pieces scratched up from impact, so I took my car to get an estimate, but since it's not damaged really bad, the guy was rude stating my car had "rock chips damage" lies! How are you going to tell me about the damage on my car!! They didn't want to do it because they wouldn't have made no MONEY!! I'm so happy that it didn't work out, I do not want to do business with a body shop with no integrity.

II received a quote from Jeremy B. back in October of 2022 for my 2021 Volkswagen Atlas Cross Sport. I was backing up and hit a half-concrete wall (as my husband would say, classic for me)!

My quote was well priced and I didn't end up getting the work completed until May 2023 because I wanted to save up and pay cash for the repair. They honored the quote and even though my quote said that I could have "possible hidden damage" they did help me find a solution to stay within budget and complete the repair.

Please see my before and after photos, they did a tremendous job. It is really not easy in this day and age to find a reputable company that isn't looking to gank dollars out of your wallet. This was an out-of-pocket job and not an insurance claim. I would recommend them to anyone that is in the market for someone fair and needs the work completed in a timely manner. They only had my vehicle for 8 days.

Thank you to A&D Autobody for making people say this to me again "Whoa, your car looks so cool, I love it" vs what they were saying to me when it was damaged "Oh, that's bad, what happened to your car"?

I feel cool again.

Had to have a frame repair made and there wasn't an alignment performed. After 2500 miles I was due to rotate tires and had work performed at a chevy dealership. 5000 miles later all 4 tires were wore on the inside and not drivable. I had alignment checked it was off so I had work done and tires changed. I called and they admitted fault for not having alignment work checked and completed. I brought them the receipt hoping to work out some kind of partial reimbursement because the tires were only at half their lifespan. They seemed willing to negotiate but then they just said they hold no responsibility and won't be reimbursing anything not even the alignment that they said they should have performed.

This place is top tier! I have been to so many body shops and have delt with a lot of vehicle repairs, and by far this place is the best money can buy. The new paint was amazing, there was constant and accurate communication throughout the whole process, I received my truck exactly on time, and they even took the time to shine my rims and vacuum my interior for me, all while staying in an affordable price range. I will definitely be coming back in the future and highly recommend this place.

MONTHS after I had work done, I had some questions about it. They were so nice and understanding! Answered all my questions, even went the extra mile and fixed my light that was out. Thank you for your kindness.

Wanted to get an idea about some body work on my wife's car. But since we're not an insurance case nobody would talk to me.
A&D was willing to work with me right from the start. Very friendly reception. Family-owned business. They're all about customer service.
The estimator came out to look and we had a frank and informative conversation about the availability of older car parts, as well as costs, labor, etc.
But since they're such a customer-service oriented group, he made an appointment for me to have their service techs take a look and maybe rig a work-around.
I really, really appreciate that they didn't want to turn me away.

The whole team at A&D was amazing from start to finish! Friendly, amazing customer service, transparent and thorough work. They replaced my shattered sunroof, painted the damaged area on the roof of my car, and went above and beyond to make sure the vehicle I picked up was repaired, safe, and clean! They even gave this old soccer mom SUV a great interior detailing. I would recommend them to anyone who needs repairs.

While the people are friendly and professional, this shop is disorganized and stuck in stone ages. After going back twice over a three week period for an estimate for "hail dents", the representative wanted me to leave my car so that it could be sent out for the estimate. After further discussion the representative offered to have the estimator come to me. The estimator sent me a text with his availability in my area but the time frame did not fit into my schedule and I no longer wanted to drag out the estimate or the repair. Speaking of the latter, I was talking to another customer there who informed me that the shop is very slow on repairs as his minor repair job was extended from two weeks to three months and still showed no signs of being completed. I realize that this is a small business, however, I would recommend that they modernize their operations so that one can get prompt estimates and prompt repair services. I opted to make an appointment at another shop and got in the next day for an on-the-spot estimate.

I had such a good experience at A&D in Avondale when my car was hit, that I went there again to get a loose bumper fixed. They ordered new plastic clips to keep the rear bumper in place on my Prius. Plastic? Plastic doesn't do well here in Arizona. Chris M was very knowledgeable and friendly and was able to accommodate my schedule. Price was as quoted. Highly recommend!

If I could give them '7' stars, I would.
I had an accident and Honda parts were on back order for months. Pam & crew (Avondale location) used their Honda 'connections', to attain parts and went to bat for me. Professional, knowledgeable, service orientated and kind-hearted. I swear my car runs better now than before the accident. Love and Thanks to A & D Autobody

The entire staff is amazing. Our vehicle was ready when we were told but we were also kept update on the progress.
The work the do is top of the line!
I would highly recommend them for any repair work!

I had an awesome experience at A and D Auto Body. They did great quality work and were quick and friendly.

Attention to detail, all work was phenomenal and amazing on every expected surface of paint and body work. Be patient and you wont be disappointed

I was involved in a hit & run and my auto insurance gave me A&D Auto as one of their preferred auto body shops. I was so glad I selected them! Great work and they were extremely professional & nice. I would definitely use this place again for any auto body work!

This is for the Arrowhead location!

The entire team are AMAZING! From the front office to the techs that worked on my SUV they are very communicative, understanding and have truly provided the most excellent customer service I've had in a very very very long time! No question was left unanswered and today when I went to get my personal belongings out of my car (it's a total loss) and I was blocked in the back yard by the tow truck the awesome young man let me go out through the garage where work was being done so that I could get back to work and I didn't even have to ask! Now that is CUSTOMER SERVICE! Thank you all for making this part of the accident stress free!

My cars have always come here. I love its a family run shop. I see some reviews; Good work takes time. I will keep coming back hopefully not for awhile. We appreciate you.