- 2182 W County Rd 350 S, Danville, IN 46122
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Ricks Roofing”?
Customer feedback is mixed regarding Rick's Roofing Company. While several reviews highlight exceptional professionalism, efficiency, and quality of work, there are significant concerns about customer service, particularly regarding communication and follow-up. One customer reported a distressing situation where old shingles were left on the roof, leading to damage during a storm, and noted a lack of response from the company. Overall, while many customers were highly satisfied with their projects, the experience of poor customer service raises caution for potential clients.
What Users Like The Most
- From the initial consultation to the final inspection, their team demonstrated professionalism, expertise, and outstanding customer service.
- Rick and his crew did a super job for us. Very responsive and they were quick to get us taken care of.
- Rick's Roofing did an amazing job, very professional business, knowledgeable owner & crew that cleans up after themselves.
- They replaced my roof in one day and new gutters. Great company Great price!
- The quality of the work was excellent & both the roof & frame crews definitely knew their stuff.
What Users Like The Least
- Poor customer service left old shingles up on roof.
- Called Rick no call back.
- Stay away, I paid you in cash in full!
- I wouldn’t consider anyone else with my repair needs.
- The project took longer than expected and communication was lacking.
Recommended Reviews
Poor customer service left old shingles up on roof. Storm came thru came home to shingles on ground. Called Rick no call back. After calling new roofer and days of worrying found he left old stuff on roof for wind to blow off. Stay away, i pd you in cash in full!
I recently had the pleasure of working with Rick's Roofing Company for a full roof replacement, and I couldn’t be more impressed with the experience from start to finish. From the initial consultation to the final inspection, their team demonstrated professionalism, expertise, and outstanding customer service.
The project began with a thorough inspection and a detailed estimate that was both transparent and competitive. Rick clearly explained the materials, timeline, and what to expect throughout the process, which gave me complete confidence in his work.
The roof replacement took less than one day. The crew worked efficiently, and kept the worksite clean and organized. They were courteous, respectful of my property, and incredibly skilled. Rick's specialized equipment did not harm our lawn. Rick upgraded our roof ventilation system that will extend the life of our shingles. I now have a roof that not only looks fantastic but is built to last.
Damage unrelated to the storm was discovered during the roof replacement and Rick's team was able to take care of that damage. I did not have to look for another contractor and that saved me time.
Thank you, Rick's Roofing Company, for making this such a smooth and positive experience!
Rick and his crew did a super job for us. They not only do roofing, but have a construction crew as well.
Very responsive and they were quick to get us taken care of. Highly recommend! - Joe & Sherry
- 2182 W County Rd 350 S, Danville, IN 46122
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Rick's Roofing offers free estimates for their services.
2. Are warranties offered by the company?
Yes, they offer a 5-year labor warranty on their services.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
Rick's Roofing has an A+ rating from the Better Business Bureau (BBB).
1. What services does the company offer?
Rick's Roofing offers roofing and siding services, including roof installation, repair, inspection, coating, skylight installation, gutter repair, water damage repair, cleaning, attic inspection, slate roof repair, and green roof repair.
2. Are there any services the company does not offer?
No information found regarding services not offered.
3. Does the company offer emergency services?
Yes, Rick's Roofing provides 24/7 emergency services for storm damage.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.