Rhode Island Renovations is a husband and wife team. They are a family business and came highly recommended by another excellent contractor who did work for us. Within ten minutes of their on-time arrival, we knew they were the ones. They were warm, genuinely interested in what we wanted, open to our ideas, kind and eager to engage us. And they had humor. He is the skilled technician with regards to all facets of construction. She is the creative mind, the one who can see colors and textures and materials come together in a dream design. And they completely compliment each other. It is amazing to observe.
We spoke about preserving some of the kitchen’s architectural detail and integrity as we have an older home with some charm and character. And they completely understood. We discussed what we would like to see as an end result. They took notes. And the conversation came to a comfortable close. They took their leave. They had promised to be in touch with an estimate within a fortnight. Right on time we received their estimate - a promise made and kept.
The terms regarding what was included in the price were very clear. The payment schedule was fair and precise. We had a time line and were told between six and eight weeks for the entire job -start to finish. That was another promise made and kept.
So the project began, and we were encouraged to look at items on Pinterest and at a variety of vendors. It was a big undertaking, but a fun one. And Lisa (of Jon and Lisa) was responsive, articulate, prompt, kind, funny and encouraging. We sent tons of photos and ideas. We asked her opinion. She gave it, graciously, each and every time. If we struggled between two colors and wanted to bounce ideas off of her, she helped us. When we struggled with floor tile choices, she went to the tile shop with us and helped us select something that turned out to be absolutely beautiful. When we would send several light fixture ideas, she would indicate which she thought would look best. And she stumbled across a recycled glass and resin countertop that we might never have considered, as she was collecting some quartz countertop samples to bring to us. The colors were nice she texted. It was “alluring”. Could we meet her Wednesday at 3 to look - as we might like it? We couldn’t wait, so we went - thinking we would know when we saw it. And we found it and knew immediately it was for us. She’s THAT good!
Then there are the guys who do the demolition and all the construction. Jon is the person in charge, but their son, Alex, and another young man named Steve all pick up certain aspects of the work. Steve and Alex did most of the demolition. They were kind, attentive, careful. As things came together, it was obvious that each component of this kitchen complimented every other and nothing detracted from the whole. Whenever we would have questions about construction detail, Jon was so kind and informative. No question was too silly or stupid. And he supervised in a kind and unassuming manner. His rapport with his employees is wonderful. They were constantly communicative, always courteous and kind, extremely attentive to detail and responsive to everything.
We can honestly say they are the best and most capable contractors we have ever used. Their professionalism is unmatched. Pricing is fair and reasonable, the element of creativity is there in full force and they are so willing to work with you regarding design options. The workmanship is top notch and they are excellent about communicating with clients. We had a very dated, very cheaply constructed kitchen when they started and now, much to our delight, we have a beautiful, streamlined, utilitarian, well-constructed place to cook, welcome friends and enjoy. These people are the absolute best in the business. They are a rare commodity and we feel so incredibly fortunate and grateful to have found them. On a scale of 1-10, they are a 15!!!!
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