- 1719 W Main St Suite 506, Rapid City, SD 57702
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered
About the Business
What people say about “Residential Maintenance Services, LLC”?
Customer feedback regarding Larry's services is largely negative, with numerous complaints about poor communication, failure to return deposits, and unfulfilled promises. Several clients reported significant delays and a lack of response, leading to frustration and financial loss. While a small number of reviews praised Larry for his professionalism and quality of work, the overarching sentiment indicates serious issues with service reliability and customer service. Many reviewers have recommended avoiding his services altogether due to their negative experiences.
What Users Like The Most
- Larry was very professional in his work.
- These guys are GREAT!...Couldn't get anyone else that would actually show up when they said they would.
- I truly enjoyed working with this company.
- Larry is so easy to work with and very accommodating for any schedule!
- Larry was very helpful with an issue with the pipes under the kitchen sink that I needed to get resolved quickly.
What Users Like The Least
- Larry has given several excuses and has failed to commit to a time frame to begin the work.
- We have had no contact from them now in 3 months.
- He uses excuses of surgeries and being busy with the promise of coming the next day and never showing up.
- I still haven't received the money back that Larry took from me.
- Guessing like others here, he has gotten too busy which is a shame.
Recommended Reviews
Contacted Larry in November of 2021 for a bathroom remodel and put half down on the job. From that point on, Larry has given several excuses and has failed to commit to a time frame to begin the work. I have requested several times that Larry simply return the deposit and we can part ways, but Larry has not done so. Complaints have been reported and it is probably a wise choice for future consumers to simply move on and fine another contractor.
We started contracting with Larry for our bathroom construction June 2021. Dec 2021 gave us a excuse of surgery. Made promises. Was suppose to start work again Feb 24. Never heard back. April 2022 we have nothing started and he still has half the supplies we purchased including wood and Insulation. We are out $4600 with nothing to show. We have had no contact from them now in 3 months. Horrible to no communication. Not recommended dont waste your money. He has been reported.
Update: May 7, 2022
After this review we found out our supplies were sitting at Menards. They never got picked up. We finally for those in hand and our initial down payment has been refunded. Our issue has closed.
**DO NOT HIRE** LARRY gave an estimate and I paid half as a down payment and has never reached out back to me and uses excuses of surgeries and being busy with the promise of coming the next day and never showing up. Further more he has made it a consistent problem on returning any money to me and has shown his word can NOT be trusted. I will further report this individual to the correct authorities.
- 1719 W Main St Suite 506, Rapid City, SD 57702
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Warranties Offered