Logo of Regan Plumbing & Heating Inc

Regan Plumbing & Heating Inc

  • 2218 Valley Dr E, Miles City, MT 59301
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Regan Plumbing & Heating Inc, we pride ourselves on our technical expertise and versatility in handling both residential and commercial projects. Located in Miles City, Montana, we offer a comprehensive range of services, including roof maintenance, roof vent installation, roof cleaning, attic insulation, attic inspection, and green roofing solutions. Our ability to manage complex projects from start to finish sets us apart in the industry. Our well-coordinated team is dedicated to delivering durable and high-quality results. We focus on organization and attention to detail, ensuring that every aspect of your project is handled with precision and care. Whether you require routine maintenance or specialized services, we are committed to providing long-term value for our clients. With a strong emphasis on project coordination, we ensure that each job is completed thoroughly, allowing you to enjoy peace of mind knowing that your needs are met effectively.

What people say about “Regan Plumbing & Heating Inc”?

Customer feedback for the company is mixed, with some praising the prompt and friendly service, while others report significant communication issues and unresponsiveness. Many reviews highlight excellent service during urgent situations, particularly for heating repairs. However, there are serious complaints about being ignored and rude interactions that detract from the overall experience. The inconsistency in service and communication has left some customers feeling frustrated and disappointed, suggesting a need for improvement in responsiveness.

What Users Like The Most

  • They were very fast to respond especially on a Monday morning.
  • Was on time and very friendly!
  • David Preller working for Reagan's came and he was very courteous and professional.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Average 2.7
Out of 7 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Ty Livingston
May 20, 2024

My Elderly fathers heater failed. They were very fast to respond especially on a Monday morning. They had the part and it fixed that morning. Excellent service! Very Friendly!

Beryl Kaufman
Jan 15, 2022

Was on time and very friendly! Got the new furnace in and in just a couple hours time very satisfied with service !

Toby-Jeanne Almy
Jan 14, 2022

Very disappointed that I was rudely blown off twice after asking for an estimate of when I could be scheduled for a certain project. I inquired over the course of 3 days, was told by TWO individuals that I would be called back and have not been called back. Will be happy to change this review once I recieve satisfactory service. Until then, it appears you need to be "one of the boys" in order to get service around here. VERY disappointed. I expect more from our locals. In the meantime, Dennis Barlog has been professional and responsive. I'd recommend anyone who is having trouble with Regans being rude and unresponsive to contact Dennis.

Bruce Keil
Nov 25, 2021

MY heating boiler failed and I needed a contractor to help purchase a replacement because the manufacturer's rep would not sell direct to a consumer. Called Reagan to see if they would help. Said they would and then did nothing for four or five days. I had to go elsewhere to get a boiler. Heat our- looks like it should get some response but no joy with Reagan.

NatGres
Nov 24, 2021

We have used them in the past with several issues. They were requested to change gaskets on bathtub faucets. They replaced one gasket, but not the other, then blamed my tenant for "turning the taps too hard". The they installed a cooling unit, cross wired it, and blamed my husband (a master electrician) for the problem of it blowing out the main module to the heater. My husband only provided the main feed, he never touched the actual units. They then charged me to fix their own mistake. Recently I called them to look at a furnace at another rental and, without hearing the entire problem, told us we needed an electrician and hung up on my husband. Steer clear of these less than professional people if you can. Forsyth and Glendive both have better people willing to come to Miles for less money and they have better work ethics.

L G
Oct 23, 2020

I have been in contact with this company on more than one occasion and every time they have neglected to respond to voice-mails. When you are able to get in touch with them they are extremely rude and have a very arrogant undertone, mainly Kathleen Regan. I am a very patient customer until I've had numerous poor experiences with a company. This last and final experience was a phone earlier this week simply asking to have our tenants heater turned on (boiler system) and were told they were not going to make it out that same day (completely understandable) but that they would try for the next day. It's now Friday and so I called to ask about what was going on and why I hadn't simply received a call stating that they wouldn't still be out. Meanwhile, our tenants are having to rely on space heat and high power bills. I don't mind waiting for a service. That's very understandable. I do, however, mind poor communication skills. I have heard other negative reviews regarding the same situations with this company and feel like everyone should be forewarned that they do not care about what services a customer needs. They care about whatever jobs will pull them in the most money. If you want to be spoken to rudely and lied about timelines then this is your company!

Casey Chavez
Jun 26, 2020

David Preller working for Reagan's came and he was very courteous and professional. Cleaned up any mess he made promptly. Fixed all our issues and found us answers for others. Highly recommend him.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2218 Valley Dr E, Miles City, MT 59301
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Locally Owned & Operated
  • Metal Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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