- 790 Burnt Hickory Rd suite c, Cartersville, GA 30120
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Red Top Roofing & Exteriors”?
Customer feedback for Red Top Roofing is largely positive, highlighting their prompt service, professionalism, and effective communication. Many customers appreciate the company's ability to address issues quickly, often on the same day, and commend the quality of their work, particularly in roofing and home repairs. However, there are a few serious complaints regarding warranty issues and poor communication related to insurance claims, which may raise concerns for potential clients. Overall, while many customers express satisfaction with their experiences, the negative reviews suggest that communication and support in specific scenarios could be improved.
What Users Like The Most
- You cannot tell there was any patch work done, everything was cleaned, and done in a professional manner.
- I have them locked in for future needs.
- His crew worked and finished the project in the amount of time he quoted, and my home looks brand new again!
- Dusty did exactly what he said he would do and was polite, on time, and did great quality work.
- The project manager and crew arrived on time and were extremely thorough and very professional!
What Users Like The Least
- The refusal to work together to find a resolution and resolve the issues at hand is appalling for a business!
- If your insurance company has any questions, Red Top won’t even respond to you, your insurance company or your lawyers.
- As a result, water slowly got into my home and caused mold damage on two floors of our home.
Recommended Reviews
Installed a faulty boot on my roof. As a result, water slowly got into my home and caused mold damage on two floors of our home. As a result, family got very sick from the mold and we had to undergo serious renovations on our home.
Since the water intrusion was minor, the issue was not noticed until much later (the mold formed all in the insulation around the pipe).
Unfortunately, since we were not able to connect the dots that our sickness was mold, the mold was in the wall, and it was stemming from the pipe/boot within a year, we were outside of Red Tops 1 year warranty and they balked on any liability; even a simple request for a refund on the small project they did.
Raised this issue with Red Top and they did not come out to my home until 5 months and 20+ emails, phones calls, text messages later.
I had a minor roof leak and Dusty came and checked it out same day. We agreed on a very reasonable price, and he immediately gathered material. He and his crew showed up the next week, and was gone before I even knew they were there! You cannot tell there was any patch work done, everything was cleaned, and done in a professional manner. I highly recommend for all your roofing and exterior needs, I will use again!
If your reading this...it means you care
enough to make an informed decision.
Contracting with Red Top Roofing
will prove to be one of the safest
smartest, and easiest choice you will ever
make.
Sometimes its just that easy.
As important, if not more,...you will not need to
spend anymore time, as future needs or
improvements arise, then calling them again. From your first experience, You will understand that
you have found a company where you shelve
the worry and embrace with confidence that you will not find folks with more knowledge, trustworthiness, and affordability. I have them locked in my phone, and have successfully hired them for at least a dozen jobs, large and small in the past 5 years... From a complete home restoration to a new barn roof, theyve made it easy.
As you navigate your way thru finding the best company...stop where you are....Take that concern off your list...
They've got this.
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- 790 Burnt Hickory Rd suite c, Cartersville, GA 30120
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Red Top Roofing & Exteriors offers free estimates for their services.
2. Are warranties offered by the company?
Yes, Red Top Roofing & Exteriors offers warranties on their services.
3. Does the company offer senior discounts?
No information found regarding senior discounts.
4. How is the company overall rated?
Red Top Roofing & Exteriors has an A+ rating from the Better Business Bureau (BBB).
1. What services does the company offer?
Red Top Roofing & Exteriors offers a range of services, including residential and commercial roofing, exterior painting, gutter installation and repair, siding, and window services.
2. Are there any services the company does not offer?
No information found regarding services not offered by Red Top Roofing & Exteriors.
3. Does the company offer emergency services?
Yes, Red Top Roofing & Exteriors offers emergency services, including after-hours availability on nights and weekends.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations.