Red Eye Construction LLC

Never do business with this company very unprofessional. From the front office down to management and ownership. They dont know what they're doing, they will sub-out all of their work to the real professionals and trades men. In return not pay them for their work. Then still have the audacity to get mad when you ask for final payment after several weeks of the term agreed upon.

Jim N. and the rest of the crew did a thorough job on restoring my house back to its condition. I felt they listened to my concerns and addressed each one. Office staff was great too in scheduling and following up. Thank you!

Red Eye Construction did an amazing job for my parents. They had water damage, which included a wood floor and cabinetry work. They showed up faster than we anticipated, and did such an amazing job. As well as helping us with filing and completing the documentation between the insurance company and lender. I highly recommend Red Eye for any remodeling work that you need.

I am truly impressed on the quality of work that Red eye construction did on my house. Fabian and Jose did an amazing job painting the affected walls. My walls never looked this great. I highly recommend them.

"Redeye Construction handled our home renovation with a level of care and professionalism that’s hard to come by. They didn’t make big promises—just honest timelines, fair pricing, and steady progress. What impressed us most was their attention to detail and respect for our space. They were quiet workers but left a big impact. The final result was everything we hoped for and more. The most remarkable thing from Redeye it's the people who do the job like the painters OMG Fabian amd his parter are in another level I highly recommend Redeye Construction

This company is the most reliable I've work with they just take care of all details even the ones that weren't in the original project this is my first insurance claim and having a company like Redeye managing this gives me the peace that I needed they just manage everything with the insurance and kept me informed of every single detail Alexis did a phenomenal Job and all the Redeye team was always there when I needed it. I definitely recommend that if you need help Call them. Troy keep up the good work your team makes your company Rock

I should've done this before... I just want to thank troy and Redeye construction for the amazing job they did last summer at my house after another company left us hanging in the middle of the project. Redeye stepped in and handle everything in a way I can only describe as Top Notch, communication was great every worker adviced us when they'll be there the time and the next steps ahead Ricardo was great at drywall needed and texture the tile guy as well and let's not forget the painters Fabian and José it was a great pleasure having them at our house they're professional kept all areas clean they even painted a wall my wife mentioned to them will like to get painted even was not in the original project they were like "hey we're here we have paint amd won't take us long we got this" and they did they're awesome almost all year later all looks great.

Red Eye Construction did a great job fixing my bathroom after our water leak. They were clean, polite, and kept us informed every step of the way. They did a great job, you can’t even tell there was damage. I highly recommend Red Eye Construction!

Fabian and Jose are rockstars, They kept me informed and treated my house like there own, Kudos to the Red eye team awesome job and customer service

I am greatly amazed by the effort made by Redeye Construction. Their professionalism, and commitment to quality were absolutely remarkable from beginning to end. The team was on time, courteous, and consistently kept the worksite neat and orderly throughout the whole project. They made certain we were knowledgeable and at ease with all decisions taken by clear contact every step of the route. From Start to end they are top notch, I highly recommend to work with Redeye construction and shoutout to Jose and Fabian which are the best painters I have ever met!!.

I have so many great things I could say about Troy and the crew at Redeye. Troy has a clear vision for what a space can become, paired with his knowledge and experience to bring that vision to life in a beautiful way. Troy and his team were a pleasure to work with—skilled, respectful, and true craftsmen. They did an outstanding job on our kitchen, cabinets and wood flooring. I’ve already recommended them to friends and will gladly keep doing so.

Red Eye Construction did a phenomenal job restoring my home. From the beginning, they walked me through the entire process and helped me understand the timeline, especially how it could be impacted by waiting on insurance approvals. That made everything much easier to manage and less stressful.

There were a few moments where communication slowed down, mostly due to delays with the insurance side, but whenever I reached out or heard back from the team, they always explained the next steps clearly and professionally.

Overall, I would absolutely hire Red Eye Construction again. They truly care about helping homeowners and making sure your home is taken care of during an insurance claim. Highly recommend!

Troy with redeye construction was professional and thorough when he helped us line item an estimate to turn into our insurance for a bathroom flood. With his expert knowledge we were able to get our bathroom back together after we had just remodeled it.
Don’t hesitate to call them they are a contractor you can trust.

My grandmother had a very unfortunate leak that cost her the kitchen, half the living room and half the dining room. She does not live in the valley…
When it came to putting the house back together they not only exceeded all and any expectations but truly went above and beyond from communicating, the handling of the insurance company and even working through the Memorial Day weekend just so she can be home immediately and comfortably!
Words can not express the gratitude to every technician, every supervisor and project manager as well as the incredible young ladies handling the logistics to make this happen! Thank you to all you and the Red Eye team!!

Red Eye did a fantastic job on drywall repair. Troy came out to do the estimate and was thorough and professional. Ricardo completed the work effectively and efficiently and was very kind and knowledgeable. Would definitely recommend and use again!

Really nice guy! We were lost in Arizona (we’re from NM) with no service and they helped us get to where we needed to be. Solid and reliable!

Danny McCoy, project manager, sent me a text message on a Friday asking if he could send a guy to my house the following Monday to repair some drywall damage Rocky Mountain Restoration caused. I responded that day saying it would be fine. Early Monday morning I sent another text to Danny asking what time I should expect the guy. No response, and no guy showed up. Communication lacking.

Sam is always on top of his job and wants to do the best for his clients. I would recommend and refer him to my clients

Troy and the crew were very prompt and responsive. There were a couple of surprises behind the walls after we started, but they were quick to adapt and keep the project moving. Very happy with the end result.

I was referred by my restoration company to do an estimate for the rebuild of my kitchen from water damage in my home. The estimator came out fairly quickly so that was great, however when it can time to get my estimate for review to decide if I was going to agree to service through red eye construction I was was told that I have to agree and sign the service agreement before I could even see the estimate amount?? I asked how can I agree to work being done without knowing a price?? The manager confirmed that I would have to agree first. I had to ask again and she rudely said look ma’am I’m just telling you how or policies work! Totally unprofessional! This would make no sense! I had to then ask, so you have people that blindly sign service agreements before knowing what they are paying?? She confirmed that with a yes! Never ever heard of this in my life! I asked them to speak to a supervisor she did not put my through and told me I would have to talk to other people in order to get to a supervisor I still was not given a phone number but was assured for someone to call me. Still nothing! But by the looks of these reviews and the work posted I am thankful that I dodged a bullet! I will be reporting to the BBB and thank goodness for all my recorded conversations! This place is a joke and a crook! They just lost a 50k job!

This was our first home insurance claim and we were referred by another company who started the job but dropped the ball. Red Eye picked it up and ran with it. They made us feel heard about concerns with the "other guys" and really prioritized communication & setting expectations so there were no surprises. The owner called us himself and pulled some strings to expedite our job and getting it done by Christmas was the best present we got this year. The crew who did the work was communicative, accomodating and did quality work. I would hire Red Eye again.

I had a great experience with Red Eye Construction! They fixed the water leak damage from my outside storage unit connected to my townhouse, working both in the storage unit and inside my home to correct the damage. It was not a huge job but they handled everything with great care and professionalism.

Working with Alexis from the Red Eye office to get the project going was a positive and appreciated experience. Alexis and I spoke on the phone before any work was done so that I could have all my questions and concerns addressed. She was very thorough and couldn't have been more pleasant. Project Manager Ron was also excellent and had all the information needed as well. His visit to my home to double-check and assess the damage was detailed and professional. Ron was very helpful throughout making sure things were set to go forward with the work being done correctly.

On repair day, crew guys Daniel and Eduardo assessed the damage and purchased the materials for the fix. They were super-pleasant, skilled and great to work with. Manual arrived soon after to do the actual repairs and was also terrific. He was excellent in doing the main part of the repair work and careful to get items such as texturizing the paint done correctly. Everything was started on time and finished sooner than expected.

I really appreciate the wonderful service I received from Red Eye. Thanks very much, Red Eye crew! It was a true pleasure working with all of you :- )

PS. I will honestly say to homeowners to please make sure you understand and are satisfied with your estimate given by the free-lance estimator who works with Red Eye. Don't be afraid to ask questions. I didn't go ahead with the work immediately as I had concerns about my estimate. But after further conversation with Alexis and Ron, I felt comfortable moving ahead.

They were very good at the time I needed them to fix my roof. The next time I had them come back to repair work that they had done before and that did take quite a while a to get them out again for the repair. Also took a while to get the paperwork. They are very nice people!

Update:
Since my first review and concerns Troy and I were in contact. We spoke about everything we wanted fixed and about the negative experience we had. Troy listened to everything I had to say and heard all my frustrations. The new crew we got sent to our house was an In- house crew. This was the best crew and DJ our project manager was very helpful and got things fixed quickly. Even with all the issues, it's apparent that this company is working hard to provide everyone with a great experience.

We had a fantastic experience with Red Eye Construction. Their team was professional, detail-oriented, and communicated with us every step of the way. From planning to execution, they showed exceptional craftsmanship and dedication to delivering high-quality results. They stayed on schedule and ensured the work was done right the first time, leaving no mess behind.

Highly recommend!

Very pleased with my experience with Red Eye Construction. Great communication, good quality work, and only met very nice people. Would highly recommend to anyone!

Kudos to David and Homero today! They did an excellent job completing the construction repair for a hot water leak damage for a couple of my walls. They were courteous and did the work on time and completed the work in a timely manner. Leslie C

This team is professional and trustworthy will get the job done right the first time. Will use and recommend any chance we get! Thank you ✅

My experience with this company was not what i had expected. The work that was going to done was in the second bathroom of my house. I had given the deposit on October 8th, Troy was the project manager. Throughout this whole process there was lack of communication and it seemed there was no planning at all. On Nov 13 when everything seemed to be finishing up, the work that was completed was not the quality of work that was expected.
the drywall texture was completely off from the the original wall and the finishing was not evened out. You can feel and see the difference. The grout as well was not added therefore there was space between the wall and the tile. When you go into the bathroom, the wall thats between the tub and the toilet space was not finished. You could see the metal plate exposed and there was no paint on the whole section top to bottom. The toilet was not installed correctly because it was leaking. As well as the faucet in the sink. The painting wasnt completed right because there were some areas where you can see patchiness and you can see the white spots from the drywall. After that day, I had not heard back from Troy to follow up on the work that was completed or to let me know that there was still work to be done. So to me it seemed like that was that, so I was the one who followed up with him on Nov 18th to ask if he could go see the work because I had concerns. That day didnt work for him so we agreed to the following day. The next day I was waiting for him to show up at 3pm, I gave him until 5pm but nothing no text or call just to let me know he was unable to make it. I then decided to send him an email with pictures and told him because of the unprofessionalism i did not want to continue working with them. It wasnt until the email that he reached out. He said that he was unable to make it because of personal reason. My issue wasnt that he had a family emergency, it was the fact that there was no communication. I understood his emergency but he was very defensive and it seemed like he tried to make me feel bad about the situation because of a comment that was made by him. After that call a couple days later he had sent out people again to address the issues that were pointed out. Nov 21st was when the work was completed.
This whole process was a headache, I personally would not work with this company again.

I would also like to note that Troy had asked my dad if he was intereted in working with them since he is a tile installer. My dad accepted and had done one job but he was not paid once the job was completed on Oct 24th. It wasnt until Nov 12th that the deposit was made. That process as well was a hassle and my dad was not happy because he has worked with other contractors before and he had never experienced this type business handling.

The two gentlemen that repaired our house.
Did a fantastic job! I would use them again if anything ever happens again at our place.
Thank you!

I had the pleasure of working with Alexis, the estimator, and I couldn't be more impressed with her professionalism and dedication. She was amazing from start to finish, handling my claim efficiently and ensuring that everything was processed in a timely manner. Thanks to her expertise, my claim was approved faster than I expected.She went above and beyond, making sure every detail was taken care of and that I was completely satisfied with the outcome. It’s clear that she is highly skilled in her field, and I felt confident throughout the entire process with her on my side.
I highly recommend Alexis to anyone in need of an estimator. Her responsiveness, knowledge, and commitment to getting the job done right make her a true asset.

Red eye did an amazing job fixing my kitchen! The project manager Danny McCoy was the best at communicating and we had a great experience with his guys Carter and Dj. Will definitely be recommending them to everyone I know!

've had an excellent experience working with Red Eye From the start, communication has been clear and efficient, making the entire process smooth and stress-free. Lorraine, the office manager, has been exceptional—always responsive and on top of things. She truly goes above and beyond to ensure everything runs smoothly.

The project managers are equally impressive. They are not only highly skilled but also dedicated to delivering top-quality results. It's clear that they take pride in their work and are experts in their field. Every detail has been thoroughly discussed, and their professionalism has been evident at every stage of the project.

I highly recommend anyone looking for a reliable, professional team that delivers outstanding results

Very happy with all the work that Red Eye did to get my house back to perfect. They were very prompt, helpful, and very organized.

This kitchen island has been taking forever to redo due to a slow plumbing leak under the sink and there is *ZERO* communication. It has been an extremely frustrating process that began when we made the deposit on 10/2 and 6 weeks later it is barely half done and the quality is awful. The drawer rails were literally jammed and bent to “fit” in the cabinets, screws put in all cattywampus, and it isn’t level in various places. We are now heading into the holidays with no kitchen sink and no communication of fixing the issues or even finishing to job.

Editing to add: the job is completed and the numerous quality issues were mostly addressed. I’m only improving to 3 stars because it’s complete and looks nice but just has been such a pain in the ass to deal with for so long. Initially after my review we had some quick responses and even met with a project manager that weekend who agreed it was crap work and all needed fixed. After that we were back to zero communication unless we reached out and I’m not even sure what happened to the project manager dude, he fell off the face of the earth. We also now have an outlet that was closed into the island that is unreachable that was supposed to be rerouted to the outside to be usable. There is also still the old counter tops and trash left behind with us. I’ll just be happy when this is all behind us.

RedEye came out to the house for a repair in the master bathroom and they took great care of our house. They were clean and professional and our bathroom looks better than new. Good job Dj and Carter!

We hired Troy Roscoe of Red Eye Construction in February 2024 to repair water damage in our home, including two bathrooms, the kitchen, and downstairs flooring. What followed was a nightmare of delays, poor communication, and unprofessional behavior.

One of the most outrageous issues -besides the amount of time everything took- was that Troy left the upstairs bathroom open to the rafters all summer long in the Arizona heat—completely illegal, unsafe and a huge waste of electricity. Our AC struggled to keep up causing the capacitor to go out as the exposed space drove up our bills, yet Troy made excuse after excuse and never fixed the problem.

He provided wrong measurements for countertops and cabinets, making us source our own materials to try to speed things up—only to end up with a crooked kitchen island and countertops that weren’t cut properly and cabinets that were too small. We picked remnants out in June for both bathroom countertops, they were never picked up so the vendors resold them. For the kitchen we bought 2 slabs and chose bullnose edges, but got square instead, with visible glue squeezed out everywhere. It took until August to get the kitchen countertops installed, and September for the upstairs bathroom—meanwhile, our replacement contractor finished two full bathrooms, including the downstairs bathroom countertop and driving to California to source our chosen materials at a better price, in the time it took Troy just to decide on paying for a replacement countertop for one bathroom.

Troy never gave us a materials and labor breakdown, repeatedly blamed the high costs on the vendors he recommended, and left large trash sitting for months, claiming broken trucks and missing subcontractors. On top of that, when his team hooked our dryer back up, they left a gas leak and tried to tape a torn vent hose instead of replacing it for $7.

His communication skills are awful, and whenever we asked for a timeline, he’d become rude and defensive. He constantly shared his personal business problems with us, turning them into our problems, while taking no responsibility for his own delays and mistakes.

Troy Roscoe has no business being a contractor. He can’t plan, multi-task, or accept accountability. Save yourself time, money, and stress—avoid Red Eye Construction at all costs.

I am truly impressed not only with the quality of work, but also the quality of people at Red Eye Construction. Troy and Ron coordinated very well with my AC company to have work done with minimal impact during the hot months. Everyone that came to the house were very friendly and were well liked by my dogs, who I consider to be excellent judges of character. Dave and Homero did outstanding work restoring my garage, bathroom, and office to its previous glory. Any issues that arose were quickly fixed. Last, but definitely not least, Sydney was immensely helpful in working with my insurance company and with any questions and problems that we had. She is a very kindhearted person. I absolutely recommend Red Eye Construction and will be contacting them again for future work.

By far one of the worst company I have ever met! Red eye came back on July to view my damages sent estimate to my insurance. Never heard back from them. I had called, emailed and left voicemail. Even called Brady never responded back. It’s September and they now want to acknowledge me. Please very irresponsible company don’t recommend.

Red Eye Construction was the best!, my project manager Ron was always available and quick to respond to any questions, the majority of the work was completed by Dave Archer! Dave was amazing, super professional, great with my pets, my kids loved him! he completed the full scope of the work including (dry wall, paint, baseboards, installing cabinetry, removing and reinstalling plumbing for the kitchen sink, tile/grout)! if you need it done Dave can do it all! work was completed extremely quickly and efficiently! I would recommend Red Eye for anyone's remodel needs and can only hope they get Dave so he can WOW them with his hard work and wonderful personality!

I have not had a good experience thus far. Our project manager is Kimberly White. We paid our deposit almost 5 weeks ago. I have waited around for 4 different crews, and the job has not been done. The last contractor they hired, who set up yesterday, quit this morning. He was the first to show up right on time, and it was to pick up his things and give me the bad news. He was nice and well mannered. I was disappointed to see him go. He had not been paid the deposit as told. He said there wasn't good communication, and there was a lack of professionalism, which is what I've experienced so far. Before him, I was told someone would be stopping by later in the day to look at what needed to be done because the pictures weren't good enough. Pictures were taken by their own adjuster. After 6 p.m., I worked at contacting Kimberly because he hadn't yet shown up. That's when she switched to this last guy. At one point, two guys from another company came out and met Kimberly here to go over what needed to be done. The next day, she told me they decided they wouldn't be doing the job after all. Another day I planned to be home that didn't work out. Before that, I was told a couple of other guys would be doing the work. They turned out to be too busy and not wanting to make the drive, according to Kimberly. So much of my time wasted. No one has contacted me to discuss when or who will be doing the work after this last guy they contracted decided not to do the work due to Red Eye Construction being unprofessional. I don't recommend this company if you value your time and want the work done in a timely manner.

The team from Red Eye Construction was incredible. We had a bathroom redo as a result of water damage. We were assigned a project manager (Kim White). Kim was professional, extremely responsive and helped us navigate the whole process step by step. She brought Homero Simpson in to do the drywall, paint and install new vanity. He was excellent, very proficient and wonderful to work with. The flooring (Scott & Edgar), also impressive. The entire experience with this amazing team was top notch and the job was completed ahead of schedule. Highly recommend!!!

Red Eye Construction was great!! Dave Archer remodeled our bathroom after we had a flood. He did a great job and was able to get the job done in 2 days! Highly recommend.

The employees of Red Eye construction went above and beyond building back my whole first floor from water damage. They were so professional and friendly. I would recommend Red Eye construction to everyone and would use them again myself. Me and my wife are very grateful and completely satisfied with Red Eye construction.

We had such a great experience with Red Eye Construction! They ensured we had someone at our house the same night the request was made by our home warranty company. Not only was he willing to crawl in our attic at 7 PM to find the issue, but he drove to Home Depot at 8 PM to get what he needed to make the immediate repair! Then, they sent someone back to the house the next morning to make the official repair, and they helped us with the drywall repair even though it was not covered under our home warranty. Communication was excellent. Everyone was very responsive and quick to reply.

Exceptional work performed by Troy and his team. Everyone I spoke to was very professional and made sure to answer all of my questions. I would definitely recommend Red Eye to anyone that needs work done!

Redeye was great from start to finish, not only did Troy answer all my questions from start to finish but they completed clean work! Would recommend.

Had Red Eye do some work at my house. They did an exceptional job me and my wife are both super happy with the work they did. They were fast and efficient. Communication was key and they were on top of it updating me where we are at in my project the whole entire time. If I have any more work needing to be done I will for sure be calling Red Eye out again!

Exceptional service from start to finish! The construction team at Red eye demonstrated professionalism, expertise, and dedication throughout our project. From the initial consultation to the final touches, every detail was handled with care. Our expectations were not just met, but exceeded. Highly recommend them for any construction needs!"

Red Eye Construction stands out as a beacon of excellence, and their exceptional management is the cornerstone of their success. Throughout my kitchen, bathrooms, and full house paint and carpet remodeling project, their management team demonstrated unparalleled professionalism, organization, and communication skills. From coordinating schedules to overseeing every detail of the project, they ensured a seamless and efficient process from start to finish. Their proactive approach and ability to address any issues promptly and effectively ensured a stress-free experience for me as a homeowner. I wholeheartedly recommend Red Eye Construction not only for their impeccable craftsmanship but also for their remarkable management prowess, which sets them apart as leaders in the industry.

Red eye Construction exceeded my expectations in every aspect! Their timeliness was impeccable, completing the project ahead of schedule. The pricing was fair and transparent, with no hidden costs. The team was highly professional, ensuring every detail was perfect. I highly recommend Red Construction for any project!

Red Eye Construction is the epitome of excellence in the realm of home remodeling. Their professionalism, expertise, and attention to detail are unmatched. From the initial consultation to the final touches, they approached every aspect of my kitchen, bathrooms, and full house paint and carpet renovation with precision and care. Their team not only transformed my spaces aesthetically but also provided practical solutions that enhanced functionality and durability. I confidently recommend Red Eye Construction to anyone seeking superior craftsmanship and a stress-free remodeling experience. They are truly masters of their craft, and I am thrilled with the results they delivered.

Red Eye Construction really came through for me when my life was in a bind. Their customer service was top notch, their team was extremely professional, and the work done in my home was perfect and my home is home again. I cant recommend them enough. Sydney and the rest of the team at Red Eye thank you so much

Johnny & Jenn Crooke

They helped me out with an emergency roof situation. I found them to be reliable and responsive. I would definitely use them again. Thank you!

Red Eye Construction is an amazing company to work with! We have had them fix/restore several things in various homes and have been very pleased with the quality work they’ve done! Troy was respectful and made sure we understood what was actually needed, I highly recommend them!

I'm am SO GRATEFUL that we decided to go through Red Eye Construction. They are such a great family oriented company that was able to respond to all of my needs.
They helped me redo my living room which I thought would be impossible to make beautiful and now it's one of the best spaces in my home. They were so quick to respond and very communicative throughout the whole process. I was so happy that they saw my vision and the result was worth so much more than the total that they charged me. They will definitely be building more for me in the future and hopefully I can have them help out with building my home one day when the time comes. Love these guys and 11/10 recommend!!

Troy did a great job dealing with my insurance company and the repairs to my home. Thank you for all your help.

Great group of guys! Hardworking and dedicated to the trade, all of which can be seen first hand in their work. They’ve been available in All areas of the valley which has been super convenient.

Red Eye Cons. is a Must when it comes to a job well done through and through!! 5/5 would recommend again

Save yourself the headache and research other licensed contractors in the area. Troy the owner is not only not responsive to homeowners, but isn't responsive to the own companies he uses to complete the work.
He overbooks himself and then cannot get the work done in a timely manner.
He confirmed to me himself that bad business decisions led him to be stretched too thin and take on more work than he could complete on time.
Additionally, some of his workers were disgusting, unprofessional, left human urine in bottles on the property, discarded of material waste in the backyard without covering it up or notifying me.
I was horrified at some of the quality of work that was done after having to sometimes call every day to get updates or text responses.
He only responds when he wants to be paid. DO NOT RECOMMEND. NOT EVEN FOR INSURANCE.

Tyler and Troy showed professionalism, patience, and loyalty throughout our time working with them. I would highly recommend them for any construction needs! Thanks for your time and commitment, Tyler and Troy!

Redeye renovated our garage and we are extremely happy with both the work and the process. Troy and Nate were communicative on schedule, progress, cost, and always willing to answer our questions. They worked with our property manager, insurance company, and tenant to minimize disruption to them. They even went above and beyond, remedying a problem that another contractor had overlooked. We would definitely recommend and use them again for future projects.

Troy build a pop out wall and recessed our TV and a fireplace for us. He did an outstanding job.He even stayed late to make sure he could finish the job in a day, totally took the name Red Eye Construction to a whole new level. Everyone who worked with Troy was super awesome and professional as well. We will definitely be using Red Eye Construction for any of our home improvement needs they were outstanding!

I was very happy with the quality of the work, the responsiveness and the way that they kept within the deadline that was set. I would not hesitate to use Troy and his company again and I have made several referrals to them as a result of the great work. I could not be happier with the finished product.