Qual-Tech Air Conditioning and Heating

My technician was great. He diagnosed and fixed my air conditioner and got it up and running in like 15 minutes. Thank you very much.

Pete was Awesome! Very Professional in answering my questions and very knowledgeable in his field. I will request him from One Guard Next time I have a problem! Thanks In Advance!!

Had a 4 ton AC unit installed. They were on time & the old one was removed & a new one was installed in only about 4 hours. Incredible!

Best service, reasonable price and family run, small business. It does not get any better than this! I am blessed to have found such an awesome company. From my initial call for a quote to install, the entire process was completely seamless, and quick. I had two mini splits installed. Christian the owner was on site for the entire install process. They were professional, did a wonderful install job and left the job site immaculate when they were done. I can't say enough great things about their service.

Ritchie was awesome! He came out to the property as scheduled. He communicated the issue with the HVAC. He was able to repair it the sane day. The repair cost was very reasonable. I would definitely recommend Qual-Tech!

Tech showed up quickly, even in summer, troubleshot issue and fixed it within 20 min. He also reconfigured the google home properly to the thermostat. Thanks a million times. Great service

Richie with Qual -Tech. arrived promptly with the window given and was very professional. Choice Home Warranty had sent out a AC Company that totally misdiagnosed the problem with our AC system saying there were contaminants or foreign items in the line.and had given astronomical estimates to repair $2100 or to replace $6000. Choice Home Warranty denied our claim even after we appealed the decision saying it wasn’t inoperable due to normal wear and tear. Thankfully we got a second opinion and it was the fan motor failing which Richie replaced and the AC is working properly again. Qual Tech AC and Richie in particular are now on speed dial. As soon as my policy expires I will not be dealing with home warranty companies again. They are scammers and it is a total waste of money. Qual-Tech’s technician was honest and patient with me as he explained the “real” issue. Honesty is the best policy. Thank you Ritchie for giving us relief in this hot Arizona summer and thank you Jade the Admin staff that got us on the schedule so quickly‼️ i highly recommend this company.

Repairs were
More extensive than originally thought and three different returns. The repair personnel were courteous, and informative, keeping me
abreast of the progress.
Very happy with the results and Jade in the office for helping me through this dilemma!

Technician was very professional, On arrival he already had an idea of the problem, was prepared with the parts on hand and had our AC up and running before he left. Definitely recommend this company.

tech was prompt, professional, and did a great job.
He explained the issue, the options, and what exactly i should expect. Definitely would recommend to anyone.

Qual tech will Forever be welcomed in our home. Our Downstairs AC unit went out and our home warranty sent a company to our home. We were told we needed a whole new unit that cost $10,000. I had the warranty send out who I trust it which is Qual tech. The technician looked at our unit and realize our capacitor had broken and that was the reason why our AC was not working. We did not have to pay anything because it was covered under warranty. I love that this company is honest and trustworthy.

Appointment time was as soon as possible. Communication was good. Pete completed the repair quickly and efficiently! Qual Tech continues to provide excellent service!

After receiving discouraging news from Semper Fi that we needed a whole new cooling system, we called Qual-Tech for a 2nd opinion. "Pete" came out and gave us a deeply thorough investigation of our system. He verified that everything works as it should, except that the damper motor might need to be replaced soon. He was on-site for about 2 hours, double and triple checking everything before he presented the service bill. I'll be calling these folks from now on.

For the past five years, we had been having cooling issues with our unit. Our home warranty would send out techs from a variety of companies. These techs would put bandaids on our issue and try and sell us various things.

This year Qual-tech showed up to do our service, the tech was honest and told us the issue that we were having with our unit. We weren’t given the run around, he went above and beyond by reached out to our home warranty company to try and resolve the issues we were having with our unit leaking refrigerant.

Qual-tech showed integrity and The business ethics so many other AC companies failed to display. We were denied by the warranty company to have the unit fixed or replaced due to the unethical practices of these other companies. Needless to say Qual-tech had earned our business.

I called them on the friday before a three day holiday weekend, had a new unit on my home that next Tuesday.

The integrity and business ethics displayed by Qual-tech earned my business and should earn yours too. They will be my go to from now on.

I would rate this company as 5 stars. Ritchie was very nice, knowledgeable and efficient. He took his time to explain to me why my AC wasn’t working right and quickly fixed it. Great experience.

This. Business has always been honest, accurate, dependable, and the products they sell and
install are reliable and great quality.

Arrived on time. Quickly diagnosed and solved the issue. What a relief to have people who are hardworking punctual and polite!

Always friendly and service is always great. They are efficient and always help with my questions. Thanks Qual-Tech, hoping for many more cool days in AZ.

It was an extremely windy day and the a/c is on the roof. He went up there in that high wind.

Pete was very polite. He explained everything he was going to do before he did it and showed us pictures of the problem that came up.
Pete is a great technician.

Qual-Tech not only responded to my need for service above and beyond my expectations by having a technician at my door within an hour, but also provided excellent service. Technician Ritchie was dispatched to my home to assess the failure of the heating unit. He was very courteous and confident about his skills as a technician, he patiently answered all my questions, and provided knowledge and clear instructions on how to adjust the settings when needed. Ritchie is someone I would hire if I needed to hire a highly qualified customer service professional.

Diagnosed the problem quickly. Got the necessary parts within 48 hours and completed the repair quickly. Richie, the technician, was friendly, knowledgeable, and professional. Highly recommend!

Christian was amazing! We had him inspect a unit on our new home installed by another company and he caught the issues and gave us all the information to get it taken care of. I will definitely be calling Qual-Tech for any future service!

Pete was exceptional...He diagnosed everything and yes we were going through a home warranty. The process was great and it took not as long as he anticipated...They called on Monday and it was ready for pick up... We scheduled the next day.They were here early, but we didn't care. It was cold outside so it meant the house was also cold...Pete got everything exchanged and hooked up...When he came in the house to set the thermostat he was surprised to see it was 58 degrees in the house...It didn't take anytime to get things warmed up...They were great!

Qual-Tech was originally out to do my winter maintenance through my home warranty company. I’ll be honest I haven’t had the best of luck with the companies that the Home Warranty uses. However, Ritchie was great, he explained a few things and was very professional. I ended up getting some work done through Qual-Tech that’s not covered by my home warranty and there was an issue where the air wasn’t coming through my vents. I called Qual-Tech and they were out first thing in the morning and got me up and running. I appreciate businesses like this that don’t try and take advantage of every situation. I got the sense of urgency from them and I appreciate that even more! I wouldn’t hesitate to use them again!

Great experience with Pete from Qual Tech A/C. Our heater wouldn’t come on in the house and thermostat wouldn’t work. Pete found the problem corrected it quickly. I highly recommend Qual Tech and Pete.

Pete was great. Arrived on time, communicated well before and after service and was friendly with everyone. 2 thumbs up for Pete.

We had excellent service. Our tech, Ritchie was great. He was very professional and pleasant to work with. He took the time to show us what needed to be done and showed us the results when he finished. We will definitely use qualtech again.

Worked quickly but efficiently. Explained what he did and any additional concerns I should have regarding my heating system. I am following up on his suggestion.

Our technician, Pete, serviced one of our units today. Pete was prompt, professional and personable. This is what we have come to expect from Qual-tech every time. We have used Qual-tech exclusively since 2013. We 100% recommend Qual-tech.

Christian has done excellent work for us many times and is always on time and thorough in his diagnosis and explanation of the problem at hand. Always friendly and professional. Great prices too! Wouldn’t call anyone else for our AC and heating needs!

Christian with Qual-Tech has been out to our house for three separate and unrelated A/C issues, and each time he's been incredibly professional and courteous. He was also very knowledgeable about what was going on with our A/C, made great recommendations and fixed the problem in every case. I would certainly have Christian and Qual-Tech back for any of other issues. It's a great company.

We had the pleasure of working with Richie from Qual - Tech AC. He thoroughly checked everything to accommodate our service request and educated us on preventative measures. He found the issue and scheduled an appointment the next day to repair it. I would highly recommend this company, we will use them again! Thanks Richie!

Excellent service for the seasonal checkup for my furnace. Pete did a great job. On time, professional and good customer service.

Pete provided fantastic service. He arrived quickly and was able to diagnose and repair our roof AC unit quickly. I really appreciate his willingness to do the job in 107 degree heat! He was terrific and very pleasant!

Just had another stellar Qual-Tech experience.
I cannot say enough about this company.
They always show up at the front end of the time frame they give you.
Every technician I’ve had the pleasure to meet has been personable but yet professional.
Great people doing great work.
Can’t say enough about them.

Excellent company. Highly recommend them all employees are very polite and professional. Thank you for the quality repairs at a reasonable price.

I highly recommend Qual-Tech AC and Heating. Pete found the problem with our AC in no time. Our house started cooling off immediately. He was very professional and polite.

"Christian is an awesome young man and very honest. Any AC Company tried to charge us to replace our unit that was repairable. I am glad we talked our property manager into allowing Qual Tech to look over our AC. Great Job Christian for being honest and seeing the unit was repairable. Thank Everyone at Qual Tech".

Qual-Tech found a solution to an A/C equipment issue, installed the equipment a day early, they were timely, knowledgeable and friendly throughout the whole experience. Now I have a nice, cool house!

Richie and the entire team at Qual-Tech Air did an amazing job getting our a/c running and cooling beautifully! Working with my home warranty company made the entire experience painless. Thank you all!

Christian and his team are excellent. They are organized , timely and their prices are fair, and their Service is Top Notch.

Christian was SUPER! Very informative and pleasant to speak with. And also very detail oriented. Explained clearly what he found and what he did to correct the issues. He was great in helping with questions about the Soft Start unit he installed. We're glad to have found your company!

We purchased a new water heater. They guys who did the delivery and install work were careful and professional. Pete took the time to explain and answer my questions. I would definitely do it again.

Pete was very kind and informative. Replaced the bad motor quickly and got us up and running to cooling. Was able to get a same day appointment which was tremendous and Pete had the parts on hand.

Huge shout out to John and Pete for coming to the rescue this morning. My a/c started blowing hot out of the vents last night. First thing this morning, I called Qual-Tech, as they are literally right down the street from me, hoping I can catch them early enough to have a technician swing by. A huge ask I know, but John made it extremely easy and assured me that they would have a tech at the house right away. 10 minutes later Pete showed up to the house and started his inspection. Outside unit, in attic unit and thermostat were all inspected. At that time, sadly, everything was looking good and that very simple maintenance was done. Pete said changing the filters was needed (almost the first of the month, just very dusty) and that he did discover a few air leaks that he sealed up. The air itself was working at this time. As Pete was leaving, he was getting his testing equipment off the outside unit, when he noticed the unit kicked off, and that the switch that is in control of swapping from A/C to Heat was switching on the heat. Long story longer, he restarted his inspection, now with something to look for. Pete confirmed everything was right in the air handler and outside unit, and determined that the thermostat was the culprit to this entire thing. He just so happened to have my exact thermostat on the truck, and was able to swap the faceplate of the thermostat. He confirmed that it was working and packed up his stuff. As a first time customer, he waived the initial service fee and only charged me $75 for the thermostat. Overall, 100% amazing service. They are my neighbors and now our go to HVAC peeps. I will be recommending them to anyone looking for HVAC service. Thanks again John and Pete! And a shoutout to Stacy for answering my messenger message making sure that I was taken care of. Well done to all.

Christian was on time and friendly. He was knowledgeable and very honest with what I needed and how to achieve it. I felt heard and taken care of!

Have been impressed with Qual-Tech, both for repairs and also for reconfiguring our system. The tech's we have encountered have been professional, friendly, and proficient. Based on our experience, we would highly recommend Qual-Tech.

Ritchie came by and serviced my AC system today. He does great work. He is polite and professional and represents his company well.

We've dealt with Qual-Tec for many years, and there are reasons why. We enjoy working with a family owned business, run by people who have become good friends of ours. Having compared their pricing in the past, I can confirm that they are honest and provide their services, repairs and replacement parts at reasonable prices. Perhaps more importantly, they have earned our trust and we are very satisfied customers!

Where do I start? They serviced my AC from the time I moved in until last summer - 3 years. They kept telling me my ac was fine despite the fact it would get into the 80s inside in the summer. They said that's the best the ac would do.
So last July I called another company. When they came out, the first thing they noticed was how dirty the vents on the ac were. They cleaned them & tested the freon charge - it was 4.5 lbs low!
They filled the ac & after cleaning & filling, it worked perfect all summer never once deviating from the thermostat.
These guys are as incompetent as they come. We suffered through 3 summers because they said everything was fine, ignoring the dirty ac vents & apparently never even testing the freon charge.
Use them at your own risk.

I have used Qual-Tech's services for many years and I can testify to their integrity, quality of parts and service, and of course, their knowledge. They are always prompt and respectful. I highly recommend this excellent company!

This company and their technician Christian are absolutely outstanding. After struggling with other companies that don't take the time to thoroughly diagnose the problem and fix it correctly, I called Qual-tecch and problem solved!

Pete was extremely professional. He showed up on time, made sure to explain exactly what he was going to be doing. He came back and briefed what he saw and what can be done to help facilitate a better AC unit start up. I would highly recommend Pete and would love to have him come back out for our next maintenance or repair.

Excellent service as usual. We had a leak coming from the AC in the ceiling. Qual-Tech came out the same day! Christian did a great job, explained everything and was fast and efficient. Thank you for the great service!

"I received a call the technician was running a little late. Thank you! Also, I asked him to wear shoe protectors in the house and he obliged kindly."

We have always had prompt, helpful and friendly service from QualTech. Pete Russell is very well informed and has answered all our questions. Everyone is friendly and well informed and their prices beat many others!

"Professional and friendly. Explained his inspection and results. He took the time to explain what part needed to be replaced and showed us a picture of the part so that we knew why it should be replaced. Pete is always thorough in his inspections.

The day was extremely hot! I was very impressed with the customer service from Quality-Tech Air Conditioning & Heating Service, particulartly from Christian who came at the appointed time.
He explained everything and told me the cost of the repairs.
Was courteous, and respectful and answered some queries I had for future service. Really nice genleman.
I couldn’t have had any better.
I highly recommend them.
A Stevenson

I have been completely happy with the work Qual-Tech has done for us. The equipment is top notch and the workmanship is excellent.

We have used Qual-Tec for years for replacement, service and repairs and they never disappoint. Great customer service and friendly professional techs. They go above and beyond. Our AC was out when we woke up this morning and the Technician Pete arrived 2 hours earlier than they initially told us. He quickly found that the blower motor was out, told us it was still under warranty and got a new part and switched it out the very same day. Thank you so much.