Prime Roofing Experts

Good 4.2 (5 reviews)

1957 Crooks Rd, Troy, MI 48084
Residential Roofing
Financing Available
Licensed & Insured
Metal Roof
Slate Roof

Website —

Phone —

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Prime Roofing Experts, located in Troy, Michigan, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Our comprehensive range of services includes roof inspection, roof coating, tar and gravel roofing, wood shakes, and attic insulation. We are dedicated to delivering high-quality results that stand the test of time, ensuring that every aspect of your project is handled with precision and care. Our well-coordinated team excels in organization and attention to detail, allowing us to navigate complex projects seamlessly from start to finish. We understand the importance of clear communication and reliability, which is why we prioritize keeping our clients informed and engaged throughout the entire process. Whether you need a new roof or specialized insulation work, you can trust us to provide durable solutions that add long-term value to your property.

What people say about “Prime Roofing Experts”?

The majority of customer reviews for Prime Roofing Experts are overwhelmingly positive, highlighting their excellent customer service, communication, and quality of work. Customers appreciate the responsiveness of the project managers and the efficient completion of jobs, often mentioning the fair pricing and attention to detail. However, one significant negative review raises serious concerns about incomplete work and the legitimacy of the company's licensing. This strong complaint casts a shadow over the otherwise favorable feedback.

What Users Like The Most

It was an easy process working with them from start to finish.
We were treated like family from day one.
I didn't have to waste any of my time and I have to say I won't have to google a roofing company any more now that I know about Prime Roofing Experts.
The clean up after the job was amazing, these days some people don't care about customer service, for that I was very impressed.

What Users Like The Least

Customers are fully satisfied

Services: Roof Inspection Roof Coating Tar and Gravel Roofing Wood shakes Attic Insulation

Recommended Reviews

Overall Company Rating

Good 4.2

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Regina Ruybal

Google review

Sep 15, 2021

Prime Roofing Experts did such a great job installing my new roof. It was an easy process working with them from start to finish. Easy to talk to. Happy with their job well done. Will use them again and would recommend to friends. Thanks for the beautiful product and awesome customer service!

Mary Tobin

Google review

Sep 8, 2021

Prime Roofing Experts were absolutely amazing from start to finish. James, our project manager answered every question that we had and he never once left us waiting for an answer or a call back. We were treated like family from day one. His crew was also exceptional. The quality of the work they did is exceptional and the price was more than fair. I just can’t say enough good things about this company. Our siding and gutters look amazing. I would recommend them to anyone looking for any of the services they offer.

Amy Salazar

Google review

Dec 18, 2020

I had some chimney work completed this summer and the flashing was not put on correctly. It caused a leak which brought me to google to find a roofer. I called Prime Roofing Experts they quoted me right away and didn't pressure me into using them. In the end I used Prime Roofing Experts and the guy showed up, hopped on the roof, fixed the flashing, and left. I didn't have to waste any of my time and I have to say I wont have to google a roofing company any more now that I know about Prime Roofing Experts.

Edward Roberts

Google review

Feb 4, 2020

I just had some work done on my roof,by Prime Roofing Experts,I was very pleased in the quality of work and the timely manner in which they got the job done,and the clean up after the job was amazing,these days some people don't care about customer service,for that I was very impressed. I could go on and on about the service. I totally would recommend them to others.

Elizabeth Patterson

Google review

Nov 3, 2018

I gave this company 60% of the repair job. they did 40% of the work and quit the job because I wouldn't give them any more money. Now I have 40% of the work done and no materials to complete the job. Also, after doing some digging, this company is not a brick and mortar company and they are not licensed as the person claimed. It is a mailing address. They pulled a permit under someone else. BEWARE OF THIS COMPANY!!

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