- 26 Industrial Park Dr, Waldorf, MD 20602
- Warranties Offered
- Metal Roof
- Slate Roof
- Green Roof
- Asphalt Shingle Roof
About the Business
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What people say about “Prime Restoration”?
There are not enough reviews yet to form a clear opinion about Prime Restoration
Recommended Reviews
Super grateful for Prime Restoration! They showed up fast after we had a leak and got everything under control way quicker than I expected. Everyone I talked to was helpful and actually explained what was going on instead of just rushing through it. No stress, no runaround just solid work. Would definitely call them again if I ever needed to.
From the moment I called Prime Restoration, I felt like I was in good hands. We had a major water leak in our basement, and they were at our home within an hour. The crew was professional, fast, and respectful of our space. They handled the water extraction, drying, and even helped coordinate with our insurance company so we didn’t have to deal with the back-and-forth.
Their team went above and beyond — they found hidden mold behind the drywall we never would have noticed, explained the remediation process clearly, and made sure the air quality was tested and safe before leaving. Communication was great throughout the job, and the reconstruction they did afterward made our basement look better than before the damage.
If you’re dealing with water damage, mold issues, or just need a team that truly cares, I can’t recommend Prime Restoration enough. You don’t find customer service like this anymore — 10/10.
I used Prime Restoration (PR) under the guidance of my insurance company, and I now regret that decision. After a fire, I initially considered PR for home repairs, but I am so glad I ultimately chose Paul Davis Restoration instead.
My insurance company requires a complete list of items that have been cleaned or deemed non-salvageable by PR, but we have yet to receive this information since August 2024. Without this list, we cannot assess the reimbursement for the non-salvageable items. I have contacted various staff members, including George Gibson, but have not received any response.
This situation has caused considerable frustration and anxiety. In contrast, we quickly received the necessary information from Paul Davis and 1st Team, who both provided professional and excellent service. I hope this matter can be resolved soon.
Company Locations
Branch Offices
- 26 Industrial Park Dr, Waldorf, MD 20602
- Warranties Offered
- Metal Roof
- Slate Roof
- Green Roof
- Asphalt Shingle Roof