- 701 Rice Mine Rd N, Tuscaloosa, AL 35406
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
About the Business
What people say about “Premier Service Company Inc”?
Customer feedback for Premier Service Company is overwhelmingly positive, highlighting their exceptional customer service, prompt delivery, and effective communication throughout the service process. Many customers appreciated the professionalism and expertise of the technicians, who provided timely updates and resolved issues quickly. Furthermore, multiple reviews emphasize the company's responsiveness and willingness to accommodate customer needs. Overall, customers express a high level of satisfaction with their experiences, indicating a strong likelihood of recommending the service to others.
What Users Like The Most
- Steven was the best! He communicated with us throughout the process and kept us informed.
- The customer service from initial contact to scheduling the appointment was top notch.
- They texted me his name and picture when he was on his way, and he arrived promptly.
- Premier Service Company provided us with the best service you could ask for.
- Workers were pleasant and wasted no time finding and fixing the problem.
What Users Like The Least
- I had a friend recommend an electrician that came out, traced my wiring, and connected the two dimmer switches.
- The second bathroom's switches were different and the electrician had to do additional wiring.
- I drilled holes, cut into the Sheetrock and ran the wiring myself, which was quite a hassle.
Recommended Reviews
Steven was the best! He communicated with us throughout the process and kept us informed as to what our options were. He was super professional and very intentional about giving us the best service. Premier is lucky to have him.
Recently I purchased two vent fans for my bathrooms. I wired one fan and it worked, but the dimmers were another story. I had a friend recommend an electrician that came out, traced my wiring (it was correct) and connected the two dimmer switches. In the second bathroom, the switches were different and the electrician did some wiring in the bathroom and attic - prepping for when he would return because he had to leave for the day. He said he needed to run a length of 3pair electrical cord from the switch up to the attic, which he left with me. I drilled holes, cut into the Sheetrock and ran the cord for him. Patched it all up, no problem.
So, all that was left was the switch wired and the attic wired, 6 wires. When you get into Neutral, Hot, Traveler, etc., I’m lost. Better to leave it for the pros then risk burning your house down.
The electrician never returned, due to his job tempo. After a month, I got tired of waiting for him, so I made an appt with Premier Service Company. Two guys showed up this morning, listened to me, looked at everything and said over $600 to wire the switch and attic area. Obviously the price didn’t correlate with the amount of work required so I declined to move forward.
I will never use Premier again, and I’ve seen them at my Alabama State Job Building. I will advise our landlords of my unfortunate situation, and request they not to use Premier and pass this along to other property owners they know.
I understand a business needs to make a profit, but every service call needs competent people to assess and come to a mutual solution where both parties are satisfied. I projected $250 to $300. Premier left with $50 for the service call, when they could have made half of their total. Their tech said the cost pays their salary and maintenance of their vehicles.
If you’re thinking of hiring Premier, please be very aware of this company’s business model of ripping people off! One of my co-workers had them out to his home in the past and they tried to rip him off of thousands of dollars, when a different company handled his business for several hundred and were absolutely dumbfounded listening to his story.
Premier is top notch and after many years, their service just gets better. Special thanks to dispatchers, Kathy and Lori!
- 701 Rice Mine Rd N, Tuscaloosa, AL 35406
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates