- 435 King St #208, Littleton, MA 01460
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Flat Roof
About the Business
What people say about “Precision Roofing, LLC”?
Overall, customer reviews for Precision Roofing are overwhelmingly positive, highlighting their excellent communication, professionalism, and quality of work. Many customers commend the responsiveness of the team, noting that they provide detailed explanations of the work needed and maintain open lines of communication throughout the project. The crew is frequently described as hard-working and efficient, completing projects in a timely manner and leaving properties clean post-installation. However, one review expressed disappointment with the quality of work, indicating that some expectations were not met, suggesting that while most experiences are positive, there are outliers that could raise concerns.
What Users Like The Most
- They were very responsive being on site in one day.
- The roofing crew was very professional and left the yard like it was before they removed the old shingles.
- Craig was very helpful in his assessment of our needs and giving us cost breakdowns for the different choices we had.
- The actual work was completed on time, carefully, and professionally.
- The crew was efficient, careful, thorough, professional, and a great bunch of guys.
What Users Like The Least
- Perhaps better named 'Imprecision Roofing'.
- While I can’t fault their work ethic, their output did not meet our high expectations.
- The crew they brought to work on the roof replacement were itinerant workers from South America.
Recommended Reviews
Contacted Precision Roofing based on a trusted referral and I'm glad I did. They were very responsive being on site in one day. Craig gave a detailed explanation of what needed to be done as well as explaing the traing the installers are given. They provided a competitive quote and after some weather delays arrived as scheduled and completed the job in one day. The crew was extremely hard working and professional and I was very satisfied with the job. I inadverntly overpaid the invoice and they quickly contacted me and issued a refund.
I am extremely impressed with this company and would strongly recommend them.
From the start to the finish job was done in a professional manner. The roofing crew was very professional and left the yard like it was before they removed the old shingles. A very hard working group of installers
Perhaps better named "Imprecision Roofing"
We hired Precision Roofing to replace the roof on our house prior to selling it. We’d been impressed by the meticulous work they’d done on a cedar shingled roof on a house on our street. Craig, the sales rep worked with us on a quote and he was wonderful to deal with. So, our expectations were high. We anticipated a high quality “precision” job. Unfortunately, this wasn’t our experience.
The crew they brought to work on the roof replacement were itinerant workers from South America. While I can’t fault their work ethic (they worked very hard) their workmanship was sloppy. We asked Precision to take extra care of the plants around the house, and they put up sheeting. Unfortunately, many areas were left unprotected. The crew threw tiles off the roof directly onto the plants. When we told the crew to stop, they ignored us and continued to damage the plants, flinging tiles all over them. They didn’t speak English and, weirdly, they consciously ignored us. We escalated the issue to the owner who intervened with the on-site foreman, but that had no effect.
As the work progressed, I noticed that they’d installed damaged drip edging on the roof and attached it with what I can only call a random spray of staples. If you’ve ever seen a roof installed on “This Old House” with carefully spaced nails, well this was as far from that as possible. When I raised the issue with the foreman, he shrugged that “that’s how everyone does it”.
After the roof was installed, there were numerous issues that needed attention. Finally, they brought in the A-team who’d worked on the cedar roofing project up the street. It took them 3 days to resolve the issues that the sloppy crew had unnecessarily created.
I cannot recommend this company if you care about quality. I’m glad we don’t own that house because knowing how sloppily the roof was installed would bother me every day.
- 435 King St #208, Littleton, MA 01460
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Flat Roof