- 767 Coleman Blvd #4, Mt Pleasant, SC 29464
- Commercial Roofing
- 24/7 Emergency Repairs
- Green Roof
- Asphalt Shingle Roof
- Gable Roof
About the Business
What people say about “Port City Roofing LLC”?
Customer feedback on Port City Roofing is mixed. While many users praise their promptness, professionalism, and effective communication, several clients express frustration over poor service and unresolved issues. Positive reviews frequently highlight quick responses and successful repairs, establishing a strong reputation for customer service. However, negative experiences indicate serious concerns about follow-through and accountability, particularly with delays and missed appointments. These critical issues suggest a need for improved consistency in service delivery.
What Users Like The Most
- Great customer service and fair pricing.
- They did an excellent job and the team was very thorough.
- These guys answered our call, showed up quickly covered the damage during the rain.
- Shaun was easy to reach and responded to our questions promptly.
- I appreciated his honest, professional opinion and thorough explanation of the issue.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Sean, top management position at Port City Roofing, finally came over to my 1910 downtown Charleston house to check on leaks after I complained for well over a month. His roof work was still under warranty for at least another year. He promptly assured me he would send his crew back (5 times overall within another 3 months) as there was plain evidence of a serious situation above my laundry room. He finally quit responding all together. I had another professional assess situation only to find that a cesspool of putrid standing water (50 gallons) had accumulated on my roof line because debris that his crew had left behind eventually plugged the scupper hole meant to drain that very roof section.
We were shocked to see the egregious lack of due diligence. His workers actually painted roof material down to the standing water and stopped without further consideration to the real problem. This is what we deal with nowadays with workers left with no oversight. Nobody cares. And we will not be hiring Port City Roofing ever.
We had a great experience with Port City Roofing. It was easy to get a quote, we chose our shingle color and since I was having a hard time choosing, Shaun provided samples which helped. We scheduled and our 2500 sq ft house only took a day. They did an excellent job and the team was very thorough. Our roof looks great!
Call Port City Roofing for all your roofing needs. Great customer service and fair pricing. I had a leak on my roof. I called Shaun on a Tuesday, he came out to access the roof on Friday (he would have come out that day but no one was home) and fixed the leak on Saturday. You can’t beat that for customer service!
- 767 Coleman Blvd #4, Mt Pleasant, SC 29464
- Commercial Roofing
- 24/7 Emergency Repairs
- Green Roof
- Asphalt Shingle Roof
- Gable Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Port City Roofing LLC offers free estimates for their roofing services.
2. Are warranties offered by the company?
No information found regarding warranties offered by Port City Roofing LLC.
3. Does the company offer senior discounts?
No information found regarding senior discounts offered by Port City Roofing LLC.
4. How is the company overall rated?
Port City Roofing LLC has a 4.8-star rating based on 80 reviews, indicating high customer satisfaction.
1. What services does the company offer?
Port City Roofing LLC offers a range of services including roof installations, repairs, inspections, and replacements for both residential and commercial properties. They specialize in various roofing materials such as asphalt shingles, metal roofing, and flat roofs.
2. Are there any services the company does not offer?
No information found regarding services not offered by Port City Roofing LLC.
3. Does the company offer emergency services?
Yes, Port City Roofing LLC offers emergency services.
4. Does the company offer eco-friendly accreditations?
No information found regarding eco-friendly accreditations for Port City Roofing LLC.