Logo of Port City Roofing LLC

Port City Roofing LLC

  • 767 Coleman Blvd #4, Mt Pleasant, SC 29464
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Green Roof
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Port City Roofing LLC, we pride ourselves on our versatility and technical expertise in managing both residential and commercial roofing projects. Located in Mount Pleasant, South Carolina, we offer a comprehensive range of services, including roof installation, inspection, waterproofing, and repairs. Our proficiency extends to gutter services and specialized solutions like tile roofing and soffit repair, ensuring that we can handle complex projects from start to finish. Our organized approach and attention to detail allow us to deliver durable, high-quality results that provide long-term value for our clients. We understand the importance of reliability in our work, which is why we focus on maintaining consistency across every project we undertake. Whether you are dealing with a minor leak or a complete roof overhaul, our well-coordinated team is equipped to ensure that every aspect of your project is meticulously managed.

What people say about “Port City Roofing LLC”?

Customer feedback on Port City Roofing is mixed. While many users praise their promptness, professionalism, and effective communication, several clients express frustration over poor service and unresolved issues. Positive reviews frequently highlight quick responses and successful repairs, establishing a strong reputation for customer service. However, negative experiences indicate serious concerns about follow-through and accountability, particularly with delays and missed appointments. These critical issues suggest a need for improved consistency in service delivery.

What Users Like The Most

  • Great customer service and fair pricing.
  • They did an excellent job and the team was very thorough.
  • These guys answered our call, showed up quickly covered the damage during the rain.
  • Shaun was easy to reach and responded to our questions promptly.
  • I appreciated his honest, professional opinion and thorough explanation of the issue.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 61 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Affordable Storage Douglasville Ga
Jul 2, 2024

Sean, top management position at Port City Roofing, finally came over to my 1910 downtown Charleston house to check on leaks after I complained for well over a month. His roof work was still under warranty for at least another year. He promptly assured me he would send his crew back (5 times overall within another 3 months) as there was plain evidence of a serious situation above my laundry room. He finally quit responding all together. I had another professional assess situation only to find that a cesspool of putrid standing water (50 gallons) had accumulated on my roof line because debris that his crew had left behind eventually plugged the scupper hole meant to drain that very roof section.
We were shocked to see the egregious lack of due diligence. His workers actually painted roof material down to the standing water and stopped without further consideration to the real problem. This is what we deal with nowadays with workers left with no oversight. Nobody cares. And we will not be hiring Port City Roofing ever.

Whitney Zinni Goltz
Mar 7, 2024

We had a great experience with Port City Roofing. It was easy to get a quote, we chose our shingle color and since I was having a hard time choosing, Shaun provided samples which helped. We scheduled and our 2500 sq ft house only took a day. They did an excellent job and the team was very thorough. Our roof looks great!

Grayson Liner
Jan 14, 2024

Call Port City Roofing for all your roofing needs. Great customer service and fair pricing. I had a leak on my roof. I called Shaun on a Tuesday, he came out to access the roof on Friday (he would have come out that day but no one was home) and fixed the leak on Saturday. You can’t beat that for customer service!

dave edmunds
May 4, 2023

PCR came to my house to repair my roof within a day of calling and did a fantastic job. Shaun and his staff are very professional and I would recommend them to anyone in need.

Joe Sullivan
Mar 9, 2023

Port City Roofing replaced our roof. They did a great job. Very timely and responsive. Great communication and the roof looks great!

Lewis Lee
Dec 7, 2022

Port City did a great job, excellent service and pricing. They live up to their slogan 'The roofer that calls you back." I would recommend them in a heartbeat. Thanks again. Lewis Lee

patrick bishop
Oct 25, 2022

Tried to get estimates through about ten roofers. Shaun was the only one that was prompt! Many others would not respond or release estimate but they kept bothering me. Not port city! Great company and finished before his estimated timeframe. I would not hesitate to use or recommend him enough.

Melissa R
Aug 5, 2022

Shaun came out to assess the leak on our roof. He told us he could fix it. He was then a no call, no show three times. We still have a leaking roof two weeks later and have had to hire someone else.

Edited to add- owners response to my review is not true. My husband has the text messages which do not state any of this.

Larry Alster
Feb 6, 2022

Port City does great work in a timely manner. They get done what they say they will do for you! These are the go to guys in Charleston!!!

J.R. Simpson
Feb 2, 2022

Shaun is was responsive when I reached out to him about my roof. He is very honest and fair prices. I would definitely recommend him.

Alex Wall
Oct 8, 2021

We had a tree come down during a storm and damaged our roof. These guys answered our call, showed up quickly covered the damage during the rain. Then came back to fix it as soon as the rain quit. I would highly recommend them for any roofing needs.

Thu Lesher
Sep 22, 2021

Port city roofing installed a new roof on our home in 2017, which has been such a blessing since we had many leaks that had not been addressed by the previous owner! They have come back several times for repairs & attic venting. They are always prompt and have handled many emergencies, especially when there has been weather damage. Great guys- they do great work, are respectful & always clean up!

Perrin Lawson
Jul 21, 2021

Shaun was easy to reach and responded to our questions promptly. In addition to a new roof we also had beadboard installed. We would definitely use Port City Roofing again.

Sally Lanford
Apr 2, 2021

I hired Shaun to repair and extend a deck on the back of my home. Demolition was performed in October. Didn’t hear a word from him until today For the past 4 months I have had an unusable and dangerous deck, and the small amount of work that he subcontracted out is such poor quality I am having to have it redone.

Diane Morgan
Feb 2, 2021

Port City Roofing did a fabulous job with my roof repair. They were professional , friendly and a quality job at a fair price. I will definitely be using them for a total roof replacement when the time comes. The clean up was meticulous as there was not a trace of debris. I would recommend to
Family, friends and neighbors

sean
Jan 22, 2021

I contacted Shaun a few days ago via cell in the early afternoon about a leak I was having likely related to the chimney. He was able to make it out to my house within a couple of hours and take a look. He immediately identified the issue and also identified another issue I was having with some condensation in my master bathroom. Two days later and he had his workers come out and take care of both problems. This was great because it was just in time before we got more rain. So far, no more leaking! Definitely would recommend.

Elizabeth Carroll
Jan 15, 2021

Shaun was so professional and responsive. I had roof damage needing to be repaired and he answered the phone immediately, came out and accessed the need the same day, and the next day he had the roof fixed!!! I had reached out to two other roofing companies. I went with Shaun because he comes highly recommended, responsive, professional and did the work needed immediately, as if it were his own house. I recommend Shaun and his company!

Taryn Endick
Jan 14, 2021

I called Port City Roofing regarding a leak. Shaun was able to come out the same day, assess the problem, and provide me with a few options on how to fix it. I appreciated his honest, professional opinion and thorough explanation of the issue. His team came out the next day and repaired the roof. I would highly recommend!

Joseph Racanelli
Jan 7, 2021

I had a great experience with Shaun and Port City Roofing. I had a leak and within 1 day of me contacting them my roof was repaired. I highly recommend working with Shaun.

Heidi Hildreth
Dec 22, 2020

I reached out to several local roofing companies and Shaun with Port City Roofing was the most responsive, by far. He came out within two days to access our situation and had a crew out just a few days later to complete the work. He is very friendly and professional. He spoke to us as if our house was his very own. I highly recommend this company!

Lacey Gibbons
Aug 27, 2020

We are so happy with the service we received from Port City Roofing. Shaun is very professional and sent his guys out right away to clean our gutters. We will definitely use them in the future!!

Adriaan Bouten
Aug 12, 2020

Shaun and the team at Port City Roofing are responsive and get the work done. A new roof on our Pavilion a few years ago, and a new attic vent this week - both done on time, on budget, and no problems!

Cynthia Krebs
Dec 30, 2019

I can’t say enough how pleased I am with Port City Roofing. When I needed to replace my roof back in 2012 I contacted multiple roofing companies. Port City Roofing by far was the best choice. Not only did Shaun very quickly come to give me a quote, which was far less than any of the other companies, but was able to begin the work within a few short days. After singing Shaun’s praises both of my neighbors on either side of me had their roofs done that same week. Shaun also recently (2017) replaced my mom’s roof when she had hurricane damage. I can’t say enough positive things about Port City Roofing. They are professional, timely, and their quality of work is exceptional before , during , and after the job has been done!!

Serdar Kurtkaya
Dec 4, 2019

We needed to replace the boots on the roof since they were leaking. We contacted 3 companies and Port City responded within 5 minutes. Their price was also the most reasonable. They showed up the same day to fix the issue. We are pleased with the fast response and work.

Stacy Stewart
Oct 8, 2019

Have fair pricing. Always responsive quickly when you contact them. I have used them 3 times. This past was to replace some shingles after Dorian. I did wait a little longer for the work, but mine was not urgent and they stayed in touch. They are honest if you need someone to check out your roof.

Jenny Lam
Sep 11, 2019

Shaun is super responsive, very professional and his guys do a great job! Old-fashioned commitment to quality & service for sure. Our post-Dorian repair was minor but he was "on it"! Highly recommend.

Emily Davis
Sep 10, 2019

Thank you Port City Roofing! They were at our house on Saturday after Hurricane Dorian and got us back to new in no time! The prices are great and the workers were so polite! I would highly recommend Port City Roofing!

Josh Cook
Jul 20, 2019

The owner Shaun was extremely helpful to me in my time of need and offered to help me when no one else would. Companies like this are hard to find these days and i recommend this company to all in need.

Hayes Jessup
Jun 13, 2019

Very quick to respond to multiple roof leaks- came out within an hour to fix the issue when other companies said they’d take days. Reliable and great customer service!

Don Sallee
May 22, 2019

Very responsive and stayed on task until all of the issues were resolved. Made an extra effort to ensure that we were happy and talked ya through the process all along the way. Very happy with the results.

Melanie Valk
May 15, 2019

So pleased with the whole process. So professional and so fast! One day turn around on our house! Also pleased with the clean up of my yard afterwards. Very respectful and kind. Highly recommend! Very happy.

Just had gutters added to our new house. Great experience. Very professional and everyone was so nice! Gutters and downspouts are a perfect match to my new house.

Andrew Small
May 1, 2019

There are a lot of roofers in Charleston. Never having needed a roof before I didn't know where to start. I Googled searched and got a couple of estimates. I felt rushed and almost scammed by the other guys with the lingo they were using and asking for money. I decided on Port City because I actually had a conversation with Shaun and he explained the process to me. I can't speak highly enough about my roof now. Sometimes I just stare at it. :) Thanks Shaun!

Frothing Grom
Apr 16, 2019

Contacted PCR about roofing work needed for a sale closing, & Mike was on site that day to check it out...While the closing was scheduled for the following week, Mike's larger concern was for the bad weather just two days away....accordingly, Mike was there the following day and finished before day's end.

With 6 college students as tenants, coordinating access was tricky, & Mike took it upon himself to build rapport & schedule it all himself.

Also, he reviewed the entire inspection report I'd given him for the roof repair, noted a leaky toilet listed as a deficiency item therein, and took it upon himself to repair it short of any prior dialogue w/me about it! Both items completed the same day the work began.

Altogether the proprietary interest Mike showed in the property was amazing & unique to any experience I've had with contractors...His concern re: the weather, creating his own relationship & keeping the vibe good with the tenants, & sizing up the overall dynamic (property under contract to sell) that precipitated my initial call & then review the entire inspection report to make an additional, necessary & unsolicited repair was unheard of in my world, dealing daily w/contractors.

Suffice it to say Port City highly impressed me, and I recommend Port City w/conviction & no hesitation to anyone in need of roof and/or gutter repairs.

GPP, LLC

valerie weber
Apr 9, 2019

They were able to get here within a couple days of us contacting them and most importantly they did a great job. Easy to work with and trustworthy. Thanks for the excellent work.

David Albenberg
Oct 10, 2018

I initially left a these guys left a negative review as I had a tough time getting my tin roof to keep out the water even after they coated it three times. I went back to them to have them replace the roof and they killed it. So impressed with Shaun, Arturo and his team. hey came in and conquered! Tanks Shaun!

Patrick&Angeleia Luke
Aug 10, 2018

A tree limb fell straight in our roof causing a hole. We called and the roof repair was done the same day. They did an excellent job.

Derrick Boston
Jul 24, 2018

Very professional and excellent work done in repairing my roof . Really lives by the slogan the roofer that call you back .

Ladybug the First
Jul 19, 2018

My husband and I were re-financing our mortgage and the Appraiser said in the report that the roof looked "old" , so the bank underwriter demanded a roof inspection before they would go any further. For various reasons the re-fi had to be extended and we were w/i days of the extension running out. Nothing like getting less than 24 hours to get something like this done! I was in a total panic because after making calls to different roofers I found that no one would be able to do it before the end of the next week. I finally did what I should have done in the first place and asked my neighbor who had his roof redone about a month before this if he could/would recommend the roofer he hired. He told me that he used Port City Roofing and yes he would definitely recommend them. When I called it was after 6 p.m. and spoke to a very, very nice gentleman who told me not to worry that he could do the inspection. I told him I needed it the earliest possible time at or before 1200 the NEXT day. I was sure when he heard the deadline that he would turn me down like everyone else. He again reassured me it was ok and he could do it by noon. And the reason why Port City Roofing will have my business FOREVER is because when I checked my email at 9:00 the next morning the completed roof inspection including pictures were already waiting for me! I got the inspection to the bank and re-fi was saved, thanks entirely to Port City Roofing!
P.S. they really do call you back!

Carmelo Olmo (Willy Olmo)
May 29, 2018

Port City Roofing did an outstanding job roofing our home in Goose Creek. Their price was very reasonable and could not be beaten. The work crew were very friendly and professional. Job started at 7:00 am and was completed by 6:30 pm that evening. The clean-up was excellent you could not tell they had been in the yard. If you need a roof I would highly recommend Port City Roofing.

Joe Rodrigo
May 2, 2018

Port City Roofing is fantastic. They were fast, efficient and very reasonably priced. I called and spoke with Shaun, the owner, after we lost a few shingles during a recent storm. I explained that we were getting ready to leave the country for a while and was concerned. He made us a priority and had his crew on the roof the next day. They surveyed the whole roof and fixed what only what was necessary and did not try to over-sell us a whole new roof. Excellent integrity, quality, efficiency and cost effective. Thanks Shaun!

Chris Blundy
Nov 29, 2017

Great experience, one call then they were at my house the next morning for a small repair. Fast and easy.

chooch
Oct 6, 2017

I had Port City Roofing replace my roof shingles more than five years ago. They did a super job, I could hear them putting six nails in each shingle. It worked as we made it through all the hurricanes without a problem. When Matthew came through I had some shingles blown off and had a roof leak. I enoted Shaun asking him to please put me on the list to have repairs made. The next morning his crew was here and fixed my problems. Same with Irma, no leak but a few loose shingles, and again after only a slight request Shaun had his men over making the repairs. I can't think of a better more responsive roofer.

Michael DiBenedetto
Jul 24, 2017

Port City Roofing Shop has been one of the best contractors that I have worked with. Shawn and his crew are top notch and conduct business with integrity.

After a major hail storm, many of the storm chasers came knocking on the door claiming that my entire roof needed to be replaced and they would do it for what the insurance company paid. I was very skeptical about this practice so I asked around and a friend recommended Port City Roofing.

This company is over 200 miles from my home but still considered the job. Shawn used some of the photos I sent him along with a roofing estimator to give me an estimate. He walked me through the process and was very up front about what the job would entail. His crew did the job at a reasonable cost and only repaired what needed to be repaired. He never asked me what my insurance company paid.

I am very pleased with this group and highly recommend them for your roofing needs!

Mike DiBenedetto

Christopher Sims
Jun 13, 2017

I would recommend Shaun and his team to anyone. They worked fast and hard and the finished product looks great! Very communicative along the way made the whole process simple for a first time home buyer who literally knew nothing about the process. They had to replace a lot of water damaged sheathing and it was at no additional cost. Very affordable and the clean up they did you never would know they had just torn off your old roof.

Tracy Fandrich
May 22, 2017

It was an easy experience, they did what they said said they were going to do and charged what they said they would charge. They cleaned up well afterwards. They underestimated the time they said it would take but I would rather they take their time than to rush just to beat a deadline.

Goodson-Morton Wedding
Dec 28, 2016

This is the second time I've worked with this company. Shaun came out the day we called him, and then did the work we discussed later that week. Since it was a small project and we have used his business in the past, he kindly did this as a courtesy to us- no charge! Thank you Port City Roofing!!

Joanne Brockway
Nov 21, 2016

I'm a realtor in the Charleston area, and Shawn Larson is my go-to Roofing Company. They are professional and take great care in getting the job done right. Their prices typically beat out all other companies in town. The work crew is efficient, and does a great job cleaning up their job place. Shawn is the first roofer I call when one of my clients has a roofing issue.

Brad Mosier
Oct 21, 2016

Great communication & price! The crew showed up on time and the roof was repaired very quickly. I will definitely call Port City Roofing again. Thank you for a great job!!!

Reed Bunzel
Oct 19, 2016

Shaun and his crew did an amazing job. We lost a section of shingles on our garage during Hurricane Matthew and Port City Roofing replaced them within 48 hours. I couldn't be happier with the results, and when it comes time to replace the entire roof I'll give Shaun a call--because I know he'll call me back!

Eric Frisch
Oct 12, 2016

I received shingle damage during Hurricane Matthew to my downtown home. Shaun and Port City roofing were quick to respond and did a great job. I highly recommend them.

David Aylor
Oct 12, 2016

Port City works quickly and efficiently. They are an honest and fair priced company that I highly recommend to anyone with roofing needs. You won't regret it.

Jill Asmer
Oct 12, 2016

Our home had roof damage after Hurricane Matthew and Shaun and his team showed up the same day that we called and repaired on the spot. Outstanding, professional service. I wouldn't hesitate to call them again or refer to my family/friends. Thank you Port City Roofing!!

Caroline Ledlie
Oct 11, 2016

We have used Port City several times over the last few years. Every time they have been prompt, courteous and professional. They recently replaced shingles after Hurricane Dorian the same day we called. The crew was professional, courteous and clean. We would totally call them back next time we have a roof issue.

Andrew Savage
Oct 11, 2016

In one word: OUTSTANDING!

We had significant damage during hurricane Matthew. Port City was on the roof the same day and had complete repairs by 3 days after the storm. The workers were professional and courteous. The price was more than fair. They could have charged any price for the timing after the storm but charged very reasonable amounts. I have highly recommended them to friends and neighbors. Thank you Port City!

Lara Lee
Oct 6, 2016

Can't say enough about Port City Roofing. After waiting weeks for others to call us back Shaun from Port City actually showed up today and fixed it when we were in a pinch! All I can say is wow!

Dan Nemeth
Sep 12, 2016

Shaun was able to check on my roof leak within days of my phone call. Very professional and honest. Will definitely be calling Port City if I have any future roofing needs.

Rob Franks
Jul 19, 2016

Great work, professional. Returned calls promptly, gave an accurate estimate and showed up when he said he would. Called several other companies, no response.

Holland Burns
Jun 27, 2016

Shaun responded to our request very quickly. He assessed our problem, gave us a repair proposal, and completed the work within days. His crew did a very thorough job above and beyond what was necessary. I highly recommend Port City Roofing and will call them again for our home.

Grady Glover
Jun 10, 2016

The team showed up today and did the work on the spot. It was great having someone show up ready to work. I still don't know the cost, but I was told it would be reasonable. I will update the post once I get the bill.

Robert Purvis
May 17, 2016

Port City Roofing was excellent in all respects. Shaun was our contact who was knowledgable as to assessing our needs, prompt in returning calls and professional. The work was done on time, of high quality and the premises left thoroughly cleaned. We would use them for any future roofing needs with high confidence.

issac joyner
Apr 10, 2015

Port City Roofing has done several metal roofs downtown Charleston and 60 shingle roofs and roof repairs over the past 8 years. They do great work and always call us back to schedule their work.
We trust Port City with all of our Downtown and Mount Pleasant roofing needs.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 767 Coleman Blvd #4, Mt Pleasant, SC 29464
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Green Roof
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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Yes, Port City Roofing LLC offers free estimates for their roofing services.

2. Are warranties offered by the company?

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No information found regarding warranties offered by Port City Roofing LLC.

3. Does the company offer senior discounts?

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No information found regarding senior discounts offered by Port City Roofing LLC.

4. How is the company overall rated?

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Port City Roofing LLC has a 4.8-star rating based on 80 reviews, indicating high customer satisfaction.

Service questions

1. What services does the company offer?

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Port City Roofing LLC offers a range of services including roof installations, repairs, inspections, and replacements for both residential and commercial properties. They specialize in various roofing materials such as asphalt shingles, metal roofing, and flat roofs.

2. Are there any services the company does not offer?

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No information found regarding services not offered by Port City Roofing LLC.

3. Does the company offer emergency services?

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Yes, Port City Roofing LLC offers emergency services.

4. Does the company offer eco-friendly accreditations?

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No information found regarding eco-friendly accreditations for Port City Roofing LLC.

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