Phoenix Renovation & Restoration of the Flint Hills

We had a whole house water filter burst and flood a large portion of our basement. It was late afternoon and I started calling around and Phoenix responded first. Devin and Cooper came quickly and extracted water and set up dehumidifiers and fans. Devin returned early the next morning to check the progress. He took total responsibility and was professional, knowledgeable and competent throughout the entire process. He kept in contact and ended up removing the carpet, pad and baseboard. He also took photos and met with the insurance adjuster with us. Because he responded so quickly the sheet rock could be saved. I cannot express enough thanks to Devin. He took total control and handled the situation which relieved a lot of stress. Thank you so much Devin!

Emeire, Alphonso, Devin and Dakota. Thanks you guys so much! I've known people who think it's better to go it alone and try to salvage their place on their own. I can very happily say that they should have gotten the help of people like you. A flooded basement that only loses me my carpet, while you guys saved my walls and furniture? I couldn't ask for better from anyone. Thank you so much!

I used this company one year ago in March. They were prompt to show up and collect $1000 only to set up fans and a dehumidifier. They said they would follow up and give a date and time, then not show up or call. Their carpenter, Cole, talked a big game of the repairs he was going to make on the roof and inside the kitchen. Cole went on vacation and never followed up or returned anymore of my calls. Use a different company.

Devin, Emeire, DJ, Alfonzo. Four exceptional individuals that represent themselves and Phoenix very well. Communication/Representation/thorough! Great to see people and company's that take pride in their work. Top notch!

Absolutely fantastic service by Emeire and Phoenix Renovation!! Highly recommend! They were incredibly responsive, moved quickly, answered all my questions and exceeded expectations!

Amir and Edwin did an excellent job of helping us clean up and dry out after a refrigerator leaked under our hardwood floors. Amir was responsive, professional and an excellent communicator. They were great at keeping us informed on next steps and patient as we worked through decisions. Would definitely recommend.

Do NOT use this company, Their customer service and communication skills are very bad. If you want things done in a timely manner then do not choose this company, they've taken over 2 months to finish a job for me that I was told would take a week and they still are not done. They will tell you they are going to show up at a certain time and then not show at all that day and won't even call to tell you that "something else came up" until days later when they randomly drop by unannounced.

In May my son accidentally flooded our home. CJ and his team were out in the matter of hours. We live 45 minutes away from there shop so we were grateful. Cj helped us with the insurance claim and sorting out what we needed to do. The process can be super confusing but they really are things simple.

I panicked when a general inspection noted mold in my basement and I felt like my home was somehow and tainted by this and would soon fall apart! CJ put me at ease in less than 10 minutes by explaining that the type of mold found in my basement is common due to the Kansas environment and not due to trapped moisture. I had always thought that mold meant that something "deeper" might be going on, but CJ explained that there are some types of mold that are very superficial and easily mitigated. I would also like to state how very grateful I was that CJ came out the very next day after the mold was discovered to provide this reassurance and sent out a crew to begin the mitigation process the following week. CJ went above and beyond to assist us, as he contracted to have our ducts thoroughly cleaned and coated in addition to coating the areas in our basement where the mold was visible, and also took the time to write a letter for us to reassure any potential buyers (we are the midst of trying to sell our home) and realtors that the issue has been mitigated and is backed by a 1-year guarantee. Thanks CJ and crew!!!

During a basement remodel the contractor found mold. Phoenix was able to get in the next day, do a great job and keep our remodel on schedule. Highly recommend this company!

They were responsive, very professional, and made sure everything was correct and good to go before removing equipment. Would hire them again without question. Great company.

Came home from a two week vacation to find our washing machine water supply line had a slow leak causing flooding in several areas of our home and new wood floors squishing under feet. Called CJ at Phoenix and he immediately sent his crew over to check it out on a Sunday night. CJ & Josh began mitigation right away by taking up the floors, removing mold growth, and setting up several humidifiers to dry out the wet areas. CJ and his crew did an excellent job from start to finish and made a horrible situation as stress free as possible. I highly recommend Phoenix for anyone in need of renovation/restoration!

We had a water shutoff valve fail late in the afternoon on the main floor which flooded the main floor and basement. Shortly after getting main shut off we called CJ at Phoenix and they had a crew out first thing the next morning. They immediately started the mitigation work to dry everything out. They came over and checked the progress of the drying daily as well as kept us up to date on their plan. They worked closely with our insurance and all recommendations will be covered. I would highly recommend this business to anyone who needs restoration work done.

We were very pleased with the speed of response to our basement water issues. Once on site, Phoenix Renovation worked quickly and professionally to remove all water, damaged flooring, etc. They have a professional crew that works quickly to get the job done. We would use them again.

We had a very substantial sewer backup at our rental property and it was important that prompt clean up and mitigation be made. Phoenix performed great & the staff was great to work with the work performed being outstanding

It was Great Working with CJ and his team for Home Mitigation. We had a waterpipe burst damaging a large portion of the interior of our home. CJ's team helped to make our home livable again. I would strongly recommend his team. The are easy to talk to and work with.

My family and I had some minor flooding in our home and I called Phoenix, having no idea what we needed to do to fix it. CJ came out to our house shortly after and was fantastic. He helped us through our issue and set us up with someone to replace our carpet padding. He was very professional and got the job done for us in a timely manner. I am hoping that we don't have any flooding issues in the future, but I am thankful that if we do, I know who to call!

Brad has been great to work with over the past few years. Always quick to respond and very organized with his projects. Would highly recommend this company to anyone. Look forward to working with them in the future.

Phoenix, every person who worked on restoring our home was wonderful. Their work was professionally done and looks great! They were genuinely courteous people who cared about what they were here to do, and they left everything clean: they hauled everything they had to restore away. (I bet a lot of companies wish they had the people you have working for them.) I highly recommend your company to anyone who needs restoration work done. To me you are an A-1 company. Please tell each and every one of your employees who came to our home that we appreciate them and the beautiful work they did. Thank you Phoenix Restoration for jobs excellently done!

Sincerely,
Val Posey

Excellent service and immediate response after basement flooded. Brad and his crew saved our finished basement. Great value and highly recommend.

We had a pipe burst February 2018 and it completely flooded our first floor including bathroom, bedroom, living room, and kitchen. Phoenix did a wonderful job keeping in contact. I'm pretty sure I texted/telephoned with Brad a million times. His team was always extremely professional and I couldn't be happier with my new kitchen! Something that I thought was extremely helpful was Brad's willingness to provide some guidance on paint colors. I picked out a gray...and he said that would work, but also made some suggestions based on previous customers. His suggestions turned out to be wonderful. Thank you Phoenix! New carpet, cabinets, paint, floors. All done exceptionally well.