- 72 N State St, Concord, NH 03301
- Free Estimates
- Warranties Offered
- Green Roof
- Flat Roof
- Shed Roof
About the Business
What people say about “Paramount Roofing & Remodeling”?
Customer reviews reflect a mixed sentiment towards Paramount Roofing & Remodeling. While many customers express satisfaction with the quality of work, timely responses, and professional communication, a significant number of reviews highlight severe issues with service reliability and warranty fulfillment. Some customers report feeling neglected and deceived, particularly regarding warranty promises and unreturned communications. Overall, the company appears to excel in providing quality roofing services when they are engaged, yet there are troubling reports of lack of follow-through and customer service failures that could affect potential clients' decisions.
What Users Like The Most
- They were quick to respond and came when they said they would.
- Brandon's professionalism right from the first phone call.
- The crew was professional, friendly and skilled.
- Communication was great. No surprises.
- Great communication, excellent turn around time and value.
What Users Like The Least
- They just disappear with my money and ghost me.
- I have repeatedly requested this from him, and there is an excuse every time.
- Once they did show up to do the estimate I never received it after numerous attempts.
- Feels like a facade all around.
- Trying to get the estimate by email anytime.
Recommended Reviews
Worst company ever came and gave an estimate and gave them a check for $2430 for supplies and demo and they just dissappear with my money and ghost me so now I get to go to small claims court and fight for my money. Also I'm elderly and feel they are working on elderly scams.
Brandon Sullivan, the owner of Paramount Roofing & Remodeling has not delivered proof of the promised warranty for my roof after 6+ months.
I have repeatedly requested this from him, and there is an excuse every time as to why he hasn’t delivered it.
This warranty was discussed several times and used as a selling point. It was one of the reasons I chose Brandon Sullivan and Paramount Roofing & Remodeling.
I have tried to contact GAF directly, and am getting nowhere. Feels like a facade all around.
Brandon Sullivan will also not accept credit cards for jobs. In hindsight, this may be because credit cards offer protection and Brandon Sullivan does not deliver on the product that he sold.
If Brandon Sullivan and Paramount Roofing & Remodeling do deliver the promised warranty, I will come back and update this review.
I will also be contacting The Better Business Bureau to file a complaint.
Warning others about his sales tactics.
Thank you so much for your professional, expert repair of our property! I couldn’t be more pleased with this company. They were quick to respond and came when they said they would They kept me informed along the way and provided a necessary repair at a reasonable price. Thanks again Paramount Roofing! Lee C.
- 72 N State St, Concord, NH 03301
- Free Estimates
- Warranties Offered
- Green Roof
- Flat Roof
- Shed Roof