Logo of Palmer Roofing Company

Palmer Roofing Company

  • 722 N Hartford St, Kennewick, WA 99336
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Palmer Roofing Company, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Kennewick and surrounding areas. Our comprehensive range of services includes roof installation, replacement, maintenance, and repairs, as well as gutter installation and roof vent installation. We are equipped to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our organized approach and commitment to delivering high-quality results set us apart.

We understand the importance of reliability in construction, and our team is dedicated to providing durable solutions that stand the test of time. With a focus on craftsmanship and attention to detail, we aim to create lasting value for our clients. Located at 722 N Hartford St, we are well-coordinated in executing projects efficiently, ensuring that every job is completed thoroughly and to the highest standards.

What people say about “Palmer Roofing Company”?

Customer sentiment towards Palmer Roofing is overwhelmingly positive, with numerous reviews praising their excellent customer service, quick response times, and quality workmanship. Many customers highlighted the diligence of the work crew in maintaining a clean work environment and the affordability of their services. Communication throughout the process has been noted as timely and efficient, contributing to a hassle-free experience. While there is one serious complaint regarding warranty issues, the majority of feedback emphasizes reliability and satisfaction with completed projects.

What Users Like The Most
  • They provided excellent customer service, workmanship and quality materials.
  • Customer service and follow up has been excellent.
  • They were quick, responsive, respectful, honest and transparent.
  • Amazing customer service and a fast response time.
  • Very responsive, not overpriced, and they stand by their work.
What Users Like The Least
  • They did not honor a warranty for a poor job installing tufdeck outdoor vinyl roofing.
  • For how good of a reputation this company has, I am definitely not impressed.
  • They ought to make it right for the job they did.
Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 26 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Donna T
Jul 11, 2025

We have used Palmer Roofing a number of time over the years for roof repairs and were always pleased with the work. So we naturally had them install our new roof. They provided excellent customer service, workmanship and quality materials. The work crew were courteous and very diligent about clean up each day. Would definitely recommend Palmer Roofing!

Holland
Jun 24, 2025

these guys were great, very affordable price for a roof. they came out and did the work in a matter of days and the roof looks amazing

customer service and follow up has been excellent

Samantha Wheeler
May 3, 2025

We had a roof leak over the winter. We chose to go with Palmer Roofing and use Tufdek. We couldn’t be happier, they were quick, responsive, respectful, honest and transparent. Highly recommend this company.

Beckie Powell
Apr 25, 2025

We have relied on Palmer Roofing for years and they never disappoint. Amazing customer service and a fast response time. From the receptionist, the estimator and the job foreman and his crew they all were professional, friendly and knowledgeable. You won’t regret calling them for your roofing repairs or replacement(they have done both for us over the years).

Gloria Chastain
Apr 16, 2024

Jose and Daniel just finished up replacing all my air vents of my original plastic vents to steel vents due to failure. They were everything I read on previous reviews. The whole experience from start to finish was deffinately a five star experience. Thank you Palmer Roofing, and thank you Jose and Daniel !

Russ Scott
Feb 9, 2023

The management and crew are awesome. The did a great job replacing my aged roof from wind damage. Tore off, hauled away waste and cleaned up the area like they were never there. Very hard working team I'd be glad to use their services again.

Jeff
Feb 3, 2023

5 Stars for Palmer Roofing. On time, professional, great price and they do great work. What more could you ask for. If you need any roofing repairs, or a new roof done, I highly recommend Palmer Roofing. They're great!

Michael Artz
Jan 30, 2023

This business has been around the Tri-Cities for at least 30 years. I have used them on several homes I have lived in, family and friends have also used them for roofing needs. They have always done a professional job and have been on time and on schedule.

R L
Jan 9, 2023

A little more spendy than the other roofers, but they completed on schedule, fully cleaned up after themselves, and not a single shingle moved in the recent extreme winds.

Tom Schneider
Dec 31, 2022

There was a small oversight on my project with Palmer, but when I notified them they responded quickly with no additional cost.

Joel Martinez
Aug 31, 2022

They did not honor a warranty for a poor job installing tufdeck outdoor vinyl roofing on top of an outdoor deck. Technically they didn't have to because the warranty was recently made with a prior homeowner. However, they out to be embarrassed with the job they did and they ought to make it right. For how good of a reputation this company has, I am definitely not impressed.

They laid new plywood on rotting floor joist. Why would you do that? And you know it was rotting because you can see the solution they added to the rotting floor joist to avoid future rotting. And none of the plywood connections had backing for support underneath. Furthermore, they didn't ensure flashing was installed where siding meets floor. Apparently that's the "siding guys job". And the homeowner didn't want to mess with the siding. Problem with that is, if you don't ensure flashing is installed, it leaks into the floor joist further damaging them.

I never give negative reviews. I'm not that type of person. But these guys should have taken care of me or at least worked with me in some capacity. Steve Buchmen pretty much told me to go fly a kite.

Candyce Conley
Feb 8, 2022

There are reasons for so many 5 star reviews. From making that first phone call, to the estimate emailed in a very timely fashion, to the actual day your project is started. Our roof was ancient and a real horror show. Our estimate was about what we figured and in due time (after a brief weather delay) the project was started. A very nice crew who took great care to clean up every day. They worked quickly and in about 1 1/2 weeks we had a beautiful new roof. No more leaks! Highly recommend Palmer Roofing for a large or small job. You too will be impressed.

chevyapache1959
Aug 10, 2019

This company was amazing. Fixed my wind blown eve caps the very same Day. When every one else was a week out. very reasonable price. Super A++++++++++ for me..

Debbie Sax
Aug 11, 2018

Ron Black & myself just had
PALMER ROOFING put up a new roof!
They were EXCEPTIONAL. PROFESSIONAL & VERY AFFORDABLE! They replaced our 26 year old roof in a little over a day...
LOOKS AWESOME!!! p.s. thanks Chris, Jessica & Ricky
RON & debbie - K ereennewick, Wa

Chuck L.
Jul 13, 2018

I had asked for recommendations for roofing companies about having my cheap Hayden installed Plastic roof vents replaced. My neighbors and few others recommended Palmer roofing. I contacted them and they came out and gave a bid. Now let me say they were the highest bid by about almost $200 to $300 compared to others. The reason I went with them was after doing my research, they had the best reviews, recommendations and they had all the insurance and licensees up too date. They also use very good quality material and never use staples on roof. I agreed to the terms and a set date. They showed up today and came talked to us before they started and what they are going to do and went after it. I had 8 vents replaced-1 flapper vent to the bathrooms replaced and both tube vents replaced with metal. I could immediately tell the difference in quality. I watched them for a little bit and they performed the work without any issues. They even brought extra matching shingles out in case they tore or damaged one which they did not. They applied proper roofing cement/tar under the shingles like they should and were they nailed. They did this when it was 100 deg out today. I took them less the 90 minutes to do it all. I'm attaching a pic so you can see why I replaced them. Almost all of them were torn or cracked. They said my roof looked good overall and we had no damage because we caught any issues early. I was also told by one of the workers that they been replacing more of them in our neighborhood, some were so bad that when they went to take them off they broke in half or literally crumbled in big pieces. So check your roof vents folks before fall/winter gets here. I recommend Palmer roofing.

Steve
Mar 10, 2018

Great company, and very nice people! Helped me with a shingle request extremely promptly and for a great price! I'll visit them again!

They also replaced the roof on my father in-law's house and it looks great !

SHEENA
Feb 27, 2018

I was very pleased with the customer service, quality, efficiency and how quickly Palmer Roofing responded to our needs. Thank you so much! Highly recommended company! thanks again

Phil Larsen
Dec 13, 2016

What an excellent company. I called, left a voicemail, and they showed up the next day and gave an estimate which was $100 cheaper than another local company. I asked when they could fix my leaky roof, and they said when I am ready. They sent a crew over the next day.

Very responsive, not overpriced, and they stand by their work.

A little more back story: I originally called another company. They did not show up to do the repair. Called them again, and they still did not show up to the repair. I actually called a third time, and they never showed up. Meanwhile, for 6 weeks I have water coming through my ceiling!

Do yourself a favor, and call Palmer Roofing.

Heather M
May 25, 2016

Absolutely fantastic customer service!! They immediately came out the morning I called and did an estimate, and the next morning, went out and fixed the problem!

Chris & Jessica Nolte
Dec 16, 2015

Call them! I have needed these folks a couple of times now and they are responsive, fair, and do great work. Thanks Palmer Roofing!!!

Jim Carey
Jul 16, 2015

It's simple.....they're honest, fair, and do excellent work. These guys are best! We use them both at home and at our office.

Dan C
Feb 17, 2015

Knowledgeable, eager service. Cost beat three other estimates and old caulking was replaced in short order. Won't know if it worked until the next good rainstorm but I was more than impressed with Steve's professionalism and integrity.

Laura Miller
Dec 31, 2014

I have used Palmer Roofing a couple of times now. Their rates are competitive and they do great work and are always quick to respond. I highly recommend them!!

Debra Anderson
Nov 14, 2014

Palmer Roofing Co took care of my roof within a couple of days of notifying them. They did a great job. I'd recommend them to anyone.

Mandi N
Oct 21, 2014

Best roofing company in town! Quickest response I've ever gotten calling someone for service. They were out and repaired my leak for a very minimal charge. Will definitely be using them when I need to reroof!!

Preston House
Sep 23, 2014

I have used Palmer roofing a few times now. They are a very honest and trustworthy company. The quality of work is fantastic and they charge a very fair price. I would highly recommend Palmer Roofing to anyone.

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137 locals recently requested a quote
  • 722 N Hartford St, Kennewick, WA 99336
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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