Logo of Othello Ace Hardware

Othello Ace Hardware

  • 420 E Main St, Othello, WA 99344
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Othello Ace Hardware, located at 420 E Main St in Othello, Washington, we specialize in a comprehensive range of roofing services tailored to meet the needs of both residential and commercial clients. Our expertise encompasses roof replacement, emergency roof repair, inspections, maintenance, skylight installations, and gutter services. This versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.

With a focus on organization and consistency, we pride ourselves on our attention to detail, making sure that every task is completed thoroughly. Whether you require a simple repair or a complete roof overhaul, we are equipped to handle it all, ensuring that your project is executed seamlessly and efficiently in Othello and the surrounding areas.

What people say about “Othello Ace Hardware”?

Customer feedback for this establishment is overwhelmingly positive, highlighting exceptional customer service and knowledgeable staff. Many reviews praise the employees' willingness to assist and their expertise in helping customers find what they need. The store is described as well-stocked and family-friendly, creating a welcoming environment for shoppers. While one review points out an issue with expired rewards, the majority emphasize the overall positive experiences, particularly in terms of support and assistance during visits.

What Users Like The Most

  • They did not have one so they let us borrow theirs.
  • Employees are knowledgeable about all their inventory.
  • This store has it all for the home and yard.
  • Every person here is extremely motivated to assist.
  • The friendliest place you can go in this little town.

What Users Like The Least

  • I decided to use an earned reward on a purchase, only to find out it had expired two days prior.

Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Ed Swan
Jan 3, 2025

Been patronizing this establishment since moving back to town in ‘81. The Stories ran a family-friendly business with knowledgeable staff where you could expect to get a fair shake. When possible, I always strive to support local business when bigger box-type stores are much more affordable. I’ve also been a rewards member since they began the program years ago. I’ve spent tens of thousands over the years, but have seldom used the generated rewards. Today, merely by happenstance, I decided to use an earned reward on a purchase—only to find out it had expired two days prior. The same thing happened to me a couple years back, and the manager told me that these rewards never expire. I don’t know if it’s the new ownership, or just a sign of the times, but the family friendly atmosphere and fair shake have all but dissolved.

Chuckandjane Good guys
Oct 23, 2024

This is a family run ACE and every one of the staff and employees are great and know the store and their jobs. I do shop there even if the store is 20 miles + from my home. Well stocked and knowledgeable people are great..

thomas trueax
Sep 10, 2024

Went for some wasp spray, bird seed and a new shower arm they were very helpful to point out theese items and the bird seed was on sale overall was a great experience

Info Home Electrical Services
Jul 22, 2024

Our Roto hammer broke on a job and we drove to their store to buy one. They did not have one so they let us borrow theirs. Awesome customer service thank you so much.

Jim Blum
May 27, 2023

They take care of customers so well you have to tell them you just want to look at everything so you can see everything in the hardware! They know what their doing and take great care of the customer.

Angel Sainz
Mar 11, 2023

I always have a good experience when I go to this store, as soon you enter they always give you a welcome and right away ask if you need help. I've never been disappointed when I go to this store..

sheila rose
Jan 29, 2023

This store has it all for the home and yard. Employees are knowledgeable about all their inventory. And ready to help. This trip I needed liquid dog wormer cuz I have 7 dogs can't afford individual pkgs. Too expensive that way. But that's all the other stores like Walmart carry . Ace carries what covers the best coverage all around that will cover all under the package that fits all dogs and sizes and gives you more for better pricing and.multiple applications. Big difference between paying for 3 doses for 1 size dog over many doses for any sized dog.. I need a the help I can get with cost on my budget.

Jason Johnson
Dec 20, 2022

Friendliest place you can go in this little town that alot of their employees really know everything about the items in that store. Love this place.

Popeye El Marino
Aug 10, 2022

Buena atención al cliente, amplio surtido de todo tipo de herramientas y materiales para remodelacion, construcción y ampliación del hogar. Amplio parqueo y bien seguro.

Scott Frakes
Jun 19, 2022

The Ace Hdwe operates out of two buildings and trusts people to move between the buildings with merchandise, and just check-out once. That alone makes me want to go back.

Jessika XBlackcupcakexx
Jan 30, 2022

I didn't go in, but my handsome hubby did, and he wanted to buy a lot, so it must have been good. Lol

Misael Lopez
Sep 23, 2021

Esta bien el personal que trabaja en el lugar son atentos y tratan de ayudarte con las dudas que tengas, también si les das una idea de lo que buscas te envían al lugar correcto en la tienda.

Richard Dignum
Apr 28, 2021

Every person here is extremely motivated to assist. They will walk the isles to make sure everyone is finding what they need. They will offer expert advice if they have it. If you buy heavy items they will load them for you. Thank you everyone at the Othello Ace for being so customer driven.

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  • 420 E Main St, Othello, WA 99344
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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