New Construction and Home Remodeling | We Build It

This review is long overdue, shame on me, but I am delighted to talk about how amazing the We Build It team was in doing my kitchen renovation

The Summary:
Had some significant water damage in my kitchen. After a miserable experience with insurance and multiple contractors, Tomer and the We Build It team saved the day…hell, saved the year for me! Amazing quality work, excellent communication and true partnership with me. I couldn’t be happier.

The Details:
I returned home from a two week business trip to find a small puddle on my kitchen floor. I mopped it up and went to bed, only to find the same puddle there in the morning. I realized there may be a leak and called my insurance company (Liberty Mutual). Their process ensued, which resulted in an inspection, a remediation company with jackhammers, industrial fans and dehumidifiers – and all of the sudden my entire lower half of a kitchen needed replacement. I had never really been through this type of process before, and so I trusted my insurance company to guide me through.

Liberty Mutual was awful by the way, but that’s mostly a different story for a different review. The mitigation company was fine and I was interested in using them to do the repair, but they actually said they wouldn’t because they wouldn’t deal with Liberty Mutual’s process for estimation and payout - a bleak sign of things to come.

After remediation, Liberty Mutual instead sent a different contractor to do an estimate for the repair, which they used to calculate my claim amount. This was all fine with me and I figured I’d just use that company which did the estimate to also do the repair. But when it came time to do things like materials selection, that contractor refused, and said I need to pay a 40% non-refundable deposit before they’ll work with me at all on those topics. They essentially positioned themselves to give me whatever materials, colors etc benefitted them for whatever reason vs what I preferred to have in my kitchen. That is basically how scams work, so I declined to work with them and at that point was out on my own looking for a contractor to do the repairs, hopefully within the budget that liberty Mutual paid out to me.

That process was arduous and frustrating. I went through 3 different contractors who either wouldn’t work with me on options and pricing before signing and paying a substantial deposit (again, scam) or who wouldn’t deal with it at all because they knew that Liberty Mutual left significant items out of the estimate – and that Liberty Mutual is impossible to deal with on supplementing the payout as needed.

Then finally I contacted We Build It, and sorry if this seems hyperbolic but they completely changed everything. Tomer was so incredibly patient with me at explaining options and listening to what I wanted in my kitchen. He was extremely flexible on materials acquisition, and gave me a lot of useful information on things that Liberty Mutual left out of the original payout. As important as anything, he treated me like a partner and truly cared that we got to the right outcomes. I was even able to use his inputs to successfully battle with Liberty Mutual to pay the real cost for items they left out. And he was honest – there was nothing overly inflated, but finally I got information that was accurate and fair.

Finally, after 7 months at this point without a kitchen, we were able to get the work done. The quality and care his team took were top-class. I now finally have a kitchen, and again sorry to sound dramatic, a normal life and happy home once again.

I would recommend We Build It to anyone in Las Vegas who needs an honest and reliable contractor who will ensure the project is done right. Tomer is a gem of a person and a great professional. I have some other work that I would like to do in my house over the next few years, and Tomer will be my first and hopefully only call as I look for a contractor. Thank you again We Build It, you guys were amazing!

The quality of work that is produced is second to none. I’m in love with the upgrade of my house, it’s like I moved into a new house. Rey was a huge help in guiding me to the correct contractor. I love his enthusiasm which made it more exciting to work with them. I will for sure do more business with them in the future when I decide to remodel the bathrooms. Thanks again for the beautiful work.

My wife and I found ourselves in a tough spot needing significant repairs completed to a new home we purchased. After contacting many and interviewing a few different contractors, it became very clear that working with Tomer and We Build It was the correct choice and I'm glad we made it. He listened to what we wanted and has a great eye for design in addition to his contractor skills.

The job was completed as discussed, on time and within the discussed budget. There were even some items that came up outside of the scope of the initial agreement that the crew addressed for us along the way. Above and beyond for sure.

Was everything rainbows and butterflies? No. There were some challenges but we communicated and worked through them. Could I have found someone to do the work cheaper? Possibly. Would the quality of the work been as good? Probably not. Would I have trusted just giving my keys to someone else and letting them do their thing while I was busy working? I don't think so, no.

In addition to the work performed I feel the need to point out that Tomer is a person with good character who cares more than just about your money / contract. We were new to town and could have easily been taken advantage of, but throughout the course of the job it was clear that he is a honest person that really does have your best interests in mind.

Thank you for all you did for us, we really appreciate you and your crew very much!