NE Solutions

My husband and I highly recommend NE Disaster Solutions. Jason and Josh were a pleasure to work with – highly professional, very kind, always stayed in communication, answered all of my endless questions, arrived on time, were super respectful of our property and did a great job on the project.

We recently discovered mold in our attic. After contacting several companies and receiving quotes, we chose NE Disaster due to the complete, start to finish job they would provide. Jason was very responsive, communicating every step of the process. The team was in our home for a week and were wonderful to work with. They did a great job and we are confident with the work they provided.

While out of town and 1,000 miles from home, my basement flooded leaving me feeling pretty helpless and hopeless. Within hours of my call to NE Disaster Solutions, Jason, who managed the project, was on the phone with me doing a walk-through to assess the damage and come up with a remediation plan. After many days drying the place out, his crew got to work wrapping or moving the items that were down there as needed, then set to work removing the flooring, etc. The crew was professional and careful (as reported to me by a friend who was there) and Jason was really great about keeping me updated on what was going on. I still have not been home to see the work, but the photos that have been sent indicate I will not be disappointed. Ten stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

They were great! I’ve dealt with other companies that do water damage remediation and those companies didn’t even come close to the same level of quality and professionalism.

NE Disaster Solutions had great communication skills, scheduling and quality work. Water damage is a huge headache but they made it a lot easier. They let me know exactly what to expect and they stuck to the original timeline.

Highly recommended.

We called NE Disaster Solutions for a water back- up in a very large basement caused by sump pump failure, excessive ground water and broken water heater in mid March this year. The resulting remediation took two weeks. This included removing standing water and ruined stored items, cleaning and repacking remaining goods, washing, removing mold and sanitizing of every single surface, drying out and painting and resolving odors. They also left a neat site at the end of each day, hauling away what ever needed to be removed. Throughout the process the teams that came daily were quiet, polite, communicative when needed and attentive to the safety of our pets and household. They came, worked and left with little to no disruption to our days. During and after completion Nathan (owner) followed up to our satisfaction. I recommend New England Disaster Resolutions unreservedly. Hard working company.

My husband and I confidently recommend NE Disaster Solutions. Meg and Jason were a pleasure to work with and helped significantly with leading the communication with our insurance company covering mold remediation. They were quick to response and kindly answered all our questions. Josh and crew executed the remediation as we expected and were flexible and understanding with scheduling adjustments. We would work with NE disaster solutions again!

I can't say enough good things about New England Disaster Solutions! Five stars all the way. From day one, they kept us in the loop about everything. Their team not only showed up when promised - they actually got started early and jumped right in. What really stood out was how they worked with us—not just for us. They adapted to our schedule and what we needed. They went above and beyond by handling extra work we hadn't even planned for and suggesting things we hadn't thought of. If you're dealing with disaster restoration, these are definitely the people to call. Their professionalism and genuine care made what could have been a nightmare situation so much more manageable.

Jason and his crew did a great job on a remediation project for me. They were very responsive to all calls/emails, and helped walk us thru the process. Highly recommended.

NE Disaster Solutions did a great job remediating a mold issue I had on a finished basement wall. Jason and his crew were quick to come out and assess and remedy the situation. A vapor barrier was used to contain the infected area. Wall was removed and treated but also dried with a dehumidifier and fans. The area was kept tidy. Jason also came back and fogged the rest of the basement for preventative purposes at not extra cost!

The owner Jason was prompt with arriving to the appointment. He gave a very detailed estimate, and James did an excellent job cleaning my basement. Would highly recommend.

We had significant water damage and subsequent mold issues due to a failed sump pump in our basement. Jason and his crew responded to our house within 12 hours, removed the water that day and spent the next week addressing the mold. Jason kept me updated the entire time and helped us through the insurance process. Nothing but positive things to say about Jason and this company.

Dealing with water damage & mold is stressful but Jason & his team were thorough, thoughtful and so easy to work with. Everyone we interacted with were kind, patient & happy to answer any and all questions. Highly recommend NE disasters

NE Disaster Solutions was wonderful throughout the entire process of managing water damage to our home. From responding over the weekend in an emergency to helping dry us out and clean up they did a great job and were very respectful of our home. Our project manager Jason was extremely responsive and so compassionate which is extremely valued during stressful times. I always felt like my questions were answered and they really helped with the insurance process which can be tough to navigate. Highly recommend!

Have nothing but great things to say about NE disaster solutions. Jason came out quickly and gave me an estimate and followed up about care and was communicating with me every step of the way to ensure I got exactly what I wanted and needed. I was scheduled quickly and at an affordable price! Josh came in and did an amazing job getting the mold out of our bathroom ceiling. I’m so glad I called this company!

We had a good experience with NE disaster solutions. The house we bought in NH had significant mold in the attic due to a failing roof. I was in constant contact with Jason Parker at NEDS. Him and his team were very punctual and got me in fast. He answered all of my questions. They are a lovely company to work with.

After an eight-inch flood in my basement, I was scrambling for help. I got in-touch with Jason Parker of NE Disaster Solutions, and he came out and quickly got to work. He brought fans and dehumidifiers and had it dried out and cleaned up in days. He took his time to explain what they were doing and why. I felt confident that a potential mold issue was eliminated due to his obvious knowledge and expertise. His professionalism and willingness to walk us through step by step was a great relief. He even worked with our insurance agent in that whole process. Great Job! Highly recommend.

Recently used NE Disaster Solutions when my basement flooded and couldn’t be happier. They showed up with in hours and did an amazing job. Would recommend to anyone.

We used NE disaster solutions and although the water remediation part was done to par, the overall experience was terrible. If they send their operations manager, Brian, to do your estimate do NOT take his advice on rebuild companies. He will plug his own business, Emmerson Builders, and our experience was the worst one we’ve ever had. Left us hanging after 3 months on a project that was supposed to take 2 weeks and I ended up having to find another contractor that would take on the absolute mess he left behind. I expressed my concern to the owner about the huge conflict of interest of Brian plugging his own company while on the clock working for NE Disaster solutions, and the concern response just seemed to appease me but not really fix the issue going forward.

If you use them, make sure you find your own contractor for any rebuild you need done. Avoid Emmerson Builders at all costs.

Jason and crew were fantastic. Communicated every step of the way. Very professional and meticulous. Hope to never have to deal with mold again. If we do, we'd hire them again.

Jason and his team quickly came to the rescue after a hidden leak had been discovered under our sink and cabinets in our kitchen. Jason was super fast at responding back to any communication. He took over dealing with our insurance as well (which was great) and got in there asap to mitigate and get the damage out. We ended up having significant mold which was unsettling but Jason and his crew rectified the situation. They were super punctual, personable, knowledgeable and cleaned up EVERYTHING. We truly feel so happy to have found them in such a stressful situation. Thanks Jason and Crew at NE Disaster!!

Do not hire for mold remediation, 10/10 do
NOT recommend. Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Check out the photos below of their remediation- according to NEDS all the mold was "killed" /
"treated". Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged.

FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

I needed to quickly get my mother's house on the market. It had some mold in the attic/basement and extensive damage from a mouse infestation. Jason advised on how to correct the airflow to the attic to prevent the mold from returning and did a great job remediating all mold and completely stripping the semi-finished basement to the framing and replacing damaged insulation. The basement clean up was a selling point for buyers. I would highly recommend his team. They are professional, on time, and very responsive.

While a remediation company probably isn’t often praised for their care, empathy, and compassion I want to start by commending NEDS for all of that and more.
After nearly a year of our twin 4-year-olds consistently being sick with things like asthma and total hair loss, I looked into how mold toxicity could play in as a factor. We did an at-home mold test and found that there was mold in the air. I called a remediation company in our town and left a voicemail with obvious worry in my voice. Later that evening, I received a call from the owner of NEDS explaining that the other company had went out of business but he had heard the voicemail from that company’s owner and wanted to give me a call to help me out as soon as he could. I further explained our situation and he told me Samantha would be calling the next day to schedule something for later that week. The next morning she called and within a day I had Jason at my door to assess the situation. He did a thorough inspection and explained that remediation to 3 rooms was needed. He worked with me and my schedule to get the remediation started and also worked with our insurance company for payment (which is definitely the worst part – I have quickly learned that insurance companies are no fun to work with.) Unfortunately, once the remediation began, more mold was found in the walls and floors and ultimately we had to move out while remediation and rebuild is taking place. Jason helped us get connected to an environmental engineer so they could do a pre-remediation and post-remediation test on the house’s air to ensure that it will be safe to move back into. The craziest part about all of this to me is that we never could see any mold, it was all hidden!
Needless to say, this entire situation has been incredibly stressful on my family and me but Jason, Samantha, Josh, and the entire NEDS team has truly helped to ease some stress with their care, empathy, compassion, grace, concern, understanding, expertise, and listening ears. They have arrived on time each day, have left the house extremely clean (which is crazy because it is NOT a clean job), have been very fair with payment and pricing, Jason has answered all of my “concerned mom” texts (even on his wedding day!), he has kept me in the loop on everything happening, and has been very thorough and honest in explaining what is going on in our house. It is hard to trust someone you have never met with your greatest financial asset (house) and your greatest love (kids) but I trust Jason and his team and couldn’t have a higher regard for them all.
On a happy note – we have been out of the house during the remediation/rebuild process for two weeks and my kids haven’t needed their inhalers once and my daughter already has little hair sprouting up on her head!
I truly cannot thank Jason and his team enough for all they have done for us during such a stressful time. HIGHLY RECOMMEND.

Was about to close on a house, bank appraiser found mold in the basement, wouldn't sign off until it was removed. Jason and his team found time in their schedule to get in there quickly and complete the job. Got it done in time to save the closing date and everyone was happy. Did a great job too. 10/10 would recommend!

It's never a good thing when you have to call a remediation company, but Jason and his team came in and took over with ease. I no longer had to spend any energy thinking about it and they even dealt directly with the insurance company to quickly close the claim. They went above and beyond to make sure the house was safe and mold free after water damage including inventory of items and cleaning of anything that may have been exposed to potential mold spores.

I was able to let go of a stressful situation with confidence it was being handled by a top notch and integrity based company.

Would highly recommend if you've experienced any water damage with the recent heavy rains and flooding! Our basement flooded twice this past winter, leaving us in a pretty rough situation. Jason and his crew were great to work with, did an incredible job with the remediation, and treated our home with respect. I can't speak highly enough of them.

NE Disaster Solutions did a great job at my house! We suffered a basement toilet backup that affected two rooms. NE Disaster demo’d the damaged material, bleached the floor, and dried it out. They left a great workspace for the GC to redo the floor. Nick, Josh, and Jordan were awesome! Get those guys a bonus!

Nick and his team did an outstanding job at my condo. The water damage and mold was more serious than first thought. I am confident the mold is gone. Nick and his team treated my condo like it was their own.

I highly recommend NE Disaster Solutions! I needed mold remediation at my townhome and Jodie at the office is super friendly and accommodating, Chris is very personable and knowledgeable, and Corey, Rob and Jordan are professional and courteous. Every step of the way I was well-informed and the staff left my home in immaculate condition when they finished. They were easy to talk with and addressed every question and concern I had, and the price was extremely affordable considering the work that was performed. Overall a very positive experience from start to finish, the entire team at NE Disaster Solutions was a pleasure to work with and best of all I have peace of mind that they remediated the issue completely. I’m comfortable in my home again - thank you!

This company did a wonderful job helping me after my basement flooded - Kenny Gingras and Rob O’Hanley were incredibly helpful, reassuring and so professional in how they handled a stressed out homeowner! They carefully explained the process, what to expect, and were so understanding of the emotional side of this kind of situation. I would HIGHLY recommend them if you want a complete professional restoration done in a timely manner for a reasonable price!

I am the GM over at Altitude Trampoline Park in Pelham. We needed our ducts cleaned and had NE Disaster do the job. Jason Parker and his team were absolutely awesome. The project was a 4 day project. They showed up each morning when they told me they'd be here, so I wasn't waiting around. Even with it being 7:30am - 8am, each one of them walked in with a smile on their face and ready for the day. I couldn't have asked for a better company or staff to get the job done! The park and the ducts look so much better. Thank you again!

Jason and his team did an excellent job at my father's home. They were responsive, professional, and trustworthy. I came to appreciate their advice and they truly had our best interests in mind. We highly recommend Jason and his team!

NE Disaster Solutions, through the awesome work by Chelsea Browne, provided a Mold information course to the real estate firm where I work. This was taught by Brian Emmerson of Emmerson Builders. Not only was this course eye opening to say the least, it was presented professionally and both Chelsea and Brian's knowledge of the subject matter was incredible. I have been a licensed REALTOR since 2008 and working in real estate since 2005. This course was one of the most helpful I have ever taken. If they put this same professionalism and knowledge to their work, I can only imagine how incredible that would be! I will be referring them whenever possible! Thank you to them both for the incredible opportunity!

We used NE Disaster Solutions after a recommendation from a professional firm that evaluates homes and offices for air quality and mold. Our primary reason for needing NE Disaster Solutions was the removal of mold in a number of areas and we were very pleased with the quality of the work that was done and the level of professionalism demonstrated by all the people who were with us for over a month. We liked the work they did so much that we ended up using them for other work including duct, rug and floor cleaning. They even cleaned our books. The supevision by their on-site project manager, Jason, made a major difference in how we felt about the amount of work that was done. He kept us informed every day, had a detailed schedule of work to be done and he provided the best customer service that we could have asked for. He was great and always made us feel that the work he did for us really mattered to him. We have neighbors and friends who have used other remediation and cleaning companies who did not receive the quality service that we received from Jason and all the managers there. We made an investment in the work that they did but always felt that they really cared about us and doing the job with care and excellence.

Jason and his team worked on my home for mold remediation for several weeks. As this was an anxiety ridden task for any home owner, I certainly needed to be talked off the ledge. The first question I asked Jason was, “Are you going to take care of this?”. His response was “I’ll treat your home as if it was my own home.” Jason and his team did exactly that. He checked in each morning to let me know they were in my home and called at the end of the day to let me know what had been done and what the next steps were. His communication was excellent. Jason and his team were professional and courteous throughout the whole process. I hope I never need to go through this again, but if I did I would choose NE Disaster Solutions and Jason and his team.

Outstanding and professional. Everyone involved from Chris as an initial contact to Jason and his entire crew were so supportive and pleasant in getting our remediation completed. Jason made sure the job was done quickly, completely and with the least disruption to us as possible. Our thanks to the whole crew. Our pup, Lucy, also thanks Jason for the extra treats he brought!

We had a good experience with NE Disaster Solutions. They were very thorough and detail-oriented. They communicated well and were honest and up-front about their costs and methods. Jason oversaw the remediation at our house and he did an excellent job - he was professional, friendly, communicative and hard-working. The crew was great too and they worked so hard to help us get cleaned up. Brian cares about doing quality work; contact these folks if you need mold remediation done!

These folks are incredible! Responsive, professional, and efficient. Corey, Kenny, and Chris were wonderful to work with and put us at ease despite the very unfortunate flooding in our basement.

Blue and Kenny did a great job of mitigating the flood water in my basement. They were extremely prompt and professional and took care of the issue in a very timely fashion. I am very grateful for their help and service.

This place is amazing. Completely cleared all mold in the attic. Kenny and Reuben were professional and quick and did an amazing job. I would highly recommend them.

Kenny and Sam did a great job cleaning our HVAC system - thorough, efficient, explained what they were doing and how it worked, and cleaned everything up nicely before leaving.

Kenny and his crew of Ruben and Tony did a great job, kept us up to date on their progress and any questions that they had. We would definitely recommend them.

We worked with Brian who was responsive through this entire process of remediation for the home of Theresa Girouard in Jefferson, NH.
He worked tirelessly with State Farm to make sure every detail went through.
Once work began, we were highly impressed at the reliability and expertise Joey and Kenny showed while on the job.
They even completed the job sooner than anticipated and beyond expectation. We cannot recommend this company highly enough.
From start to finish, they are excellent at communicating, working efficiently, and providing results that enable a wonderful peace of mind.
Thank you Brian, Joey, and Kenny for your dedication.

I highly recommend Brian and his remediation team for remediation of water damage. Top-notch A+ Brian was extremely responsive and helpful navigating the difficulties of dealing with insurance companies. Five stars for the remediation team. I would recommend this team. I gave the company four stars because I encountered issues with the reconstruction team. I would not recommend that particular restoration team. In all fairness, I do realize how difficult hiring qualified people these days is.

Great, qualified choice for mold remediation. We have a child with a severe mold allergy, so we did extensive research and interviewed several companies before choosing A-Z. At every step of the process, it was clear that we had made the right decision. Chris Baldwin was wonderful to work with. He has tremendous expertise and was extremely responsive and patient with my many questions and concerns. When drawing up the remediation plan Chris was great at explaining what areas to prioritize and discouraged us from costly but unnecessary measures. The remediation team was thorough and professional. Alyssa, who led the remediation, took great pains to keep me informed at all stages and ensure that the work was done to a very high standard. We were pleased, but not surprised when post-remediation testing with an independent evaluator confirmed the remediation was successful. Best of all, our child’s health has improved dramatically. Cannot recommend A-Z highly enough!

I hired AZ to clean our carpets and upholstery. Brian worked so hard making our furniture and carpets look like new. So impressed. Will only use AZ from now on. I really like how they had the proper cleaning and equipment. I know their service will make our home healthier as we have small children . They also provide exceotional service to our clients for air duct cleaning mold remediaiton and disinfecting. Great job!

After purchasing a house last year, I finally had an attic access put in and discovered the attic was filled with mold. Chris was fast with his response on setting up an evaluation and had provided suggestions to see if this would be covered by my home insurance. After exhausting the home insurance route, Chris was able to work with me to schedule the attic mold remediation at a date and time that would work with my schedule and reduce the amount of heating oil used as my insulation would need to be stripped out as well. His team was able to remove all of the mold and the impacted insulation in a really cramped and hot attic. They left the area where they worked spotless. I highly recommend A-Z Restoration Services if you ever need mold removed.

Very quick to respond to request and able to schedule walk through for quote within a few days. Services that were provided were done professionally and in a timely manner. Would highly recommend this company.

It’s hard to describe how awesome Chris and his team are. After discovering mold in our basement one afternoon, Chris was there the next morning to take a look at it for us and walk us through what would happen next. He quickly got rid of the problem and was super easy to work with the entire time and he also was able to be super flexible around our schedules. I couldn’t recommend Chris more.

Highly highly recommend! Chris was so professional, caring and efficient! He completely eased my mind with a very stressful situation and most importantly made my home safe for me and son! I’d give 10 stars if it was an option.

Chris and his team are nothing short of amazing. I called AZ Restoration after finding mold caused by a water leak. Chris is extremely knowledgeable and did an amazing job explaining everything to me and getting everything taken care of. Highly recommend!