Nabors roofing removed by carbon dioxide vent and heat shield for my water heater while fixing a repair due to their poor quality work. On 5/1/2020, I paid $4600 to Nabors roofing to redo my roof and replace any rotten wood. They completed the work and Ray the supervisor confirmed everything was done correctly. A month after the work was completed, I discovered a massive leak in my AC closet. Water was rushing from the ceiling into my AC closet, which knocked down all the sheetrock, heat shield for the water heater and the carbon monoxide vents. I contact Nabors roofing regarding the problem, David was sent out to see the problem. David discovered that the rotten wood was not replaced and that plywood was missing. From the attic you could clearly see tar paper that was not connected to plywood. David had someone come out to complete the repairs. Ray, the original supervisor, came back to review the work after it was completed by David and his crew. He was very upset and argued with me when I told him that the sheetrock had been damaged and needed to be repaired by them. He claimed that it was already like that prior to them working on my roof. I was in touch with Joann, the office manager, who had workers sent to fix the closet. While fixing the closet, Ray instructed them to throw away parts that were not attached to the sheetrock. I was unaware at the time that they were throwing away parts that were needed. I was concerned that they did not complete the work correctly so I contacted an additional contractor and paid out of pocket to have the AC closet work reviewed. That is when I found out that the carbon monoxide vent was not attached and the heat shield for the water heater was also not attached. The carbon dioxide from my furnace does not have a vent, so had I turned on my heat in the winter I ran the risk of poisoning myself and potentially dying. The heat shield protects the sheetrock from getting too hot, so without it I have a potential fire risk. I contact Nabors again, who came out 7/20, to review the AC closet. Ray acknowledged that he directed the worker to through away the vent for the carbon monoxide. Despite the fact that Nabors caused the problem in my AC closet, they are refusing to pay to fix the dangerous situation they caused for me. I did not have any issues in my AC/water heater closet prior to working with them. The sheetrock was peeling, but nothing was collapsed. I had my water heater replaced on 2/27/2020 and can have my plumber confirm that on that everything was in working order. I regularly change the air filter in the closet and confirmed that everything was attached in May.
Do not user Nabors roofing. The problem was caused by them doing poor quality work and causing a leak in my roof. They are no willing to stand by their work even though I have a warranty through them. Ray was very rude through this entire process.