Mr. Handyman of Greater Portland

Mr. Handyman of Greater Portland has come to my house twice, once to patch a large hole in my living room ceiling and once to sand and repaint a bathroom ceiling. In both instances, they did excellent work at a fair price. The technicians that came to my house were not only highly skilled and knowledgeable, but were friendly and professional as well. Additionally, the company does a great job communicating. I won’t hesitate to use their services again. John Morris, Cape Elizabeth.

Very happy with work done by Steve Hadley- prompt, worked quickly, and accurately- very nice person - will ask for him again.

Steve was outstanding. Friendly, knowledgeable and ahead of schedule!!
He resolved our problem with ease and was totally professional and careful in our home!! Would ask for him again.
Associate at Mr Handyman of Greater Portland was prompt returning my request and nice!!

I hired Mr Handyman for a simple interior painting job for a house I was putting on the market. They said they could paint four rooms and a bathroom in four days to meet a deadline for the listing pictures. Three technicians and two weeks later they finally finished the job. They sent inexperienced workers who did not know how to paint. The manager came out to my house to see the terrible quality work, apologized, and proceeded to send replacement technicians who were no more qualified. And after all that they wanted to charge me full price for the project. Do not hire this company.

Great service! They were quick, competent, and respectful. They were able to fix my siding and trim work that was left in a mess by another contractor. Very happy with how it looks.

The service was excellent from start to finish. The tech was on time, friendly and even took his shoes off once he saw I took mine off when I went in. They answered the phone when I called to set up the appointment which is more than I can say for other companies.

Initially put in a one star review but this company made things right after a failed city inspection on a porch build. Duane was sent here to have a look and soon after was assigned to the project. He did a wonderful job and the inspection passed with no issues. My thanks go out to Tracy, Samantha and Duane for taking care of this.

Very professional. Kept me informed by text, phone call and or email throughout the entire process. Received reminders of upcoming appointment. Duane is outstanding in flooring. He finished up a challenging flooring issue I started and the floor looks fantastic! He also cleaned up the area before he left. Very considerate. I definitely recommend!

Everything was easy and they came on time. The person who did the work, David, was super - friendly, competent, and efficient. The job came in under the estimate. Two big thumbs up!

Handyman, Robert D, was so kind and helpful! He was efficient and got the job done well. He is a total advocate for making sure your needs are met. We will definitely call him again for help!

Steve came out to my house to fix a cabinet/glass hutch that had caved in in the middle. He knew exactly what to do and fixed it back to its original state. He was very kind and professional and did a great job

Duane was personable and skilled. We are happy with the result of his work which he completed ahead of schedule.

Very prompt, and pleasant to deal with. Work was done quickly and as requested. We love Mr Handyman and use their services often.

Mr Handyman employee, D Harvey, did a great job on a finish carpentry project that I had. He was prompt, efficient and fast. Job looks really good.

They did awesome work! Very professional and went above and beyond for us! Duane was our Handyman and he is fantastic! Couldn't recommend more.

Mr. Handyman replaced my storm door after it blew off in a windstorm recently. I was able to schedule a date very quickly. Communications were excellent. Julia on the phone was friendly and knowledgeable. I also received texts keeping me informed. No up front costs, just pay when the job is complete to your satisfaction. Duane is the carpenter sent to do the job. He was very experienced and did a great job.

David has helped me a few times for fixes on my garage and he has provided excellent work each time!

Paid $1900 to have them resolve a leak from the roof. They sprayed a little bit of spray foam behind the siding and said that’s all they could do. The leak of course did not stop. I went to the property and was able to identify the real issue and fix the leak in a few hours. They will not discuss any sort of price reduction. $1900 down the drain for the leak to be worse than it was when they showed up, most expensive can of spray foam I’ve ever bought.

I was stunned that someone was available so quickly. The estimate and actual cost were comparable. Robert was friendly, thorough and conscientious. I would definitely ask them to come back, especially if Robert was available.

I want to express my gratitude to my technician Duane. he was professional and exhibited great customer service with compassion. i’m happy to say that i was pleased with his work.

I am so pleased with the work that Rob of Mr. handyman did in tiling my shower as well as completing the trim work. He’s very professional and knowledgeable and I would highly recommend them . I will definitely use them again !

David worked on our caulking problem in the bathroom. He was very knowledgeable and friendly. I highly recommend him as a good worker.

I have had Mr. Handyman services at my home twice already. Each time they showed up on time, did the work expected and left my home clean. I am impressed with their work and will have them back again

Paul did an amazing job upgrading my kitchen with tiles and Under Cabinet Range Hood. Paul is highly talented and work very efficiently and fast.

Duane was terrific. He worked hard to make sure I got what I wanted.. and made my house safer for my husb with balance issues. Our brick front porch needed some TLC and rails.. and we needed safety bars in the bathroom as well as in a tricky step area coming off the kitchen. Can't say enough... He really seems to love what he does!
Thanks Duane / Mr Handyman
Linda Sproehnle
Riverton Portland

Mr Handyman of Greater Portland (Maine) is fabulous - professional, easy to work with, and pricing is good for the area. Before and after photos included. Thank you for making my deck safe again.

I could not be any happier! Rob did an outstanding job! He is professional, courteous, prompt, knowledgeable, and kind. He explained things to me as he worked, so I also learned a great deal. He transformed my collapsed deck disaster into a new, beautiful, strong porch that I will be proud of for many years! I am also extremely pleased with the office staff who have helped me along the way. Julia in the office called me up immediately when a cancellation arose, as she knew I was hoping for this work before winter. It was so nice to work with this company! I highly recommend them due to their quality of work, their work ethic, and their kindness.
Thank you so much!!

Very satisfied with the service we received. Couldn't ask for a more respectful contractor than David. Will definitely use this service again. Thank You Mr. Handyman.

Did not fix the issue that they said they could fix, won't continue to try, and won't refund money. 1200+ dollars down the drain.

You can't Just blame the door. If it was because of the door itself, you should have known prior to taking on the job. At the very least, you should have known that it were the door upon taking it out. That wasn't the case. We've had another competent contractor come out who had confirmed it is in fact, not the door. We would appreciate it if you send us the information we have requested via email. At this point, that is the very least you can do considering you did not fulfill your guarantee, yet you still took our money.

I find it disheartening that this company has the review score it does, as my experience was much different (and makes me feel like I can’t even use star ratings to choose quality businesses anymore).

TLDR - They do not provide itemized estimates or invoices, they charge you additional trip fees when the additional trips are due to their forgetfulness, and their warranty is only good until they decide otherwise.

I hired this company to stop water from coming into my house and basement whenever it rained. I had already had the original door replaced by Lowe’s, but the issue persisted and Lowe’s claimed they had done their job and installed a door. Mr Handyman felt that they could fix my issue if they took the door back out, sealed around the door further, and replaced it. They did this on August 16th, I signed off on the work and paid my invoice of $1377.25. The next time it rained, water came into the house again. At the same time, 6 days after the work was supposedly completed, they told me the worker had forgotten to do something and needed to come back, which would be less than an hour of work. I let them know I was also still having an issue with water.

The worker came back on August 27th. He removed a piece of trim and shoved several shims in the space, then replaced the trim - that is what he had forgotten to do and would have taken 5 minutes had he done it the first day. He then applied a bunch of caulk/silicone around the door and raised the rubber piece under the door to help with any water. I was then charged another $235. Again, they did not provide an estimate for coming back out, and never once was I aware of a $70 trip charge. Additionally, the mistake of forgetting the shims was on them, and their work is supposed to be warrantied, which in my mind means that entire visit should not have cost anything.

They refused to refund even the trip fee, saying it was not possible to refund and they were technically still within my original estimate (which was some text conversations of very general numbers - I should have taken that as a red flag). This is poor business practice all around and I felt deceived and taken advantage of. If I sign off on a job and pay my invoice, that’s the end of what I expect to be charged. Not another surprise visit because something was missed by the business.

Unfortunately, after that visit the leaking was actually worse (soaked an entire large bath towel and ran into the basement). I reached out again. To their credit, they did send another contractor quickly and he once again removed the door and installed a sill pan. He assured me that this fixes 99% of these issues and he thought it would be the fix. I did not pay for any of this visit, as they said it was covered under warranty and they wanted to make it right. They made an off handed comment that they qualify it as an issue with the door but they had worked on it and so would cover the costs.

The leaking continues. However, this time it was several days after the rain that water came in. I contacted them on a Thursday to inform them, they were quick to reply and said they would talk to the contractor and call me back shortly. I had not heard anything by Monday so reached out again. They now say that there is nothing else they can do for me and it’s an issue with the door, and that if the sill pan overflows that can’t be helped. I informed them the sill pan is not overflowing since this is days after it rains, the water must be sitting somewhere. They have not replied and I assume will not. So I guess their warranty is only good if they decide they will honor it. And now I’m out $1612.25 (in addition to the >$2000 I paid to have the door installed in the first place) and still have water entering my house.

I’m sure they will have a rebuttal and explanation to this review, but I’m able to provide pictures, text conversations and invoices to back up all of the facts noted. Please do yourselves a favor and find other contractors to actually fix your house issues.

Very pleased with Mr. Handeyman. We needed a new storm door installed and had problem with Home Depot who after looking at the frame decided they would sell it to us but not install it. Mr. Handeyman sent out a terrific installer named David who did a terrific job. Quickly and professionally.

We were very happy with Mr. Handyman. It was easy to work with their staff and figure out exactly what we needed. Even though it would be a quick project they were still willing to help us (some companies require a two hour minimum charge) and their charges were reasonable. Thank you so much!

My Handyman was excellent. Very professional and knowledgeable. He repaired the hole in the side of my barn and installed a window. I'm very happy!

Helped us fix our closet door and was extremely efficient and quick! Everyone I talked to on the phone and the technician that helped us were all extremely kind and professional.

Your sales rep was absolutely rude and unhelpful. Demanded we pay an invoice for the estimate that he hadn’t sent, tried to pressure me to pay it over the phone even though I told him I was driving. All after about a whole day after the very kind handyman had come to our house. Never have I seen a bill with a due date of “instantly.” Then when I requested more details about the labor portion of the estimate he provided a wishy washy answer. And when I asked him further follow up questions he didn’t answer. Instead he closed out our request and I got an email saying that your company was so happy to have helped us. You didn’t help us and I feel cheated by the estimate process which was really a bunch of made up numbers with no basis in reality. Over a thousand dollars a day in labor should be justifiable through a clear explanation of hours expected and number of people involved. Basic stuff. I would not recommend working with this company even though the actual person that came to our home was quite nice.

Duane was at my house at the specified time and replaced a window and installed a dryer vent very quickly. The work looks great and I'm very happy with the service.

We recently had My Handyman come to install kitchen cabinets that we ordered from Lowe's, as well as install our microwave, and fix a small part of our exterior siding. We had an amazing experience and would recommend them to anyone. Duane did an amazing job installing our cabinets, and we could tell he had great attention to detail. They helped us problem solve some unique challenges with our space, and we are so happy with how it turned out. The administrative team was so nice and helpful every step of the way too! We will definitely be using them for future projects.

We were very satisfied with our finished project. From the beginning to the end, the company kept in touch with information. We will use Mr. Handyman for future projects.

Duane with Mr. Handyman was fantastic! We needed help in a pinch and Duane came through for us quickly and did a terrific job! Highly recommend Mr. Handyman and Duane

I must say I had looked at a few Handymen and they were too busy to even give me a quote. I was able to get a quote with just pictures. I was very lucky they had a cancellation and my job was done with in two weeks. Mark was extremely efficient and polite. My two jobs changing a ceiling light and putting together a patio swing which I love.

Marc was really great. On time very professional and neat. He got our project done very quickly. I’m very happy with him and the service.

Called and was able to get help - a great handyman out in 2 days! He did several tasks and was knowledgeable and professional! Will deifnelty use again!

Paid almost a grand and had to do the majority of the work myself. Not only this the communication between the actual worker vs the office is unfathomable.
When the worker told us he would not charge to come out for the service and had to reschedule 3 times to visit ....the office hit us with "well he lied....they dont have a say of what we charge." Would never recommend to a family or friend. Also the results are significantly worse from where we started from.

David worked hard even in the heat, completing the project ahead of schedule and under the estimate and it looks beautiful. A pleasure to deal with- straight forward and efficient!!

Amazing service. A prompt response to my request by Julia, who went over cost, etc. before moving forward. Chris was friendly with a great sense of humor. Explained what he was doing to make the repair and explained what might need to be done in the future to avoid any further problems. I highly recommend this company. Most appreciative of the service.

David is a true caring professional. He was kind and explained his work. He was on time and cleaned up.

We look forward to having David do more work for our home!

Very friendly staff and our handyman Dave! They all communicated consistently and we received quality work at a reasonable price. I highly recommend Mr. Handy Man!

I had a great experience, 2 men showed up and removed an old wooden ladder to the space above the garage, and installed an aluminum ladder that is much easier to open and close. They got it done quicker than estimated, saving me money.

I needed a bathroom and laundry room repair/renovation and it needed to be done expeditiously. I was thrilled with the response I got from Mr. Handyman! The communication was excellent and the technician that they assigned to my job, Paul was phenomenal! He was extremely knowledgeable and the quality of his work was excellent. Understanding the constraints of my budget, he worked efficiently but carefully and I was able to enjoy my new bathroom and laundry room faster than I had hoped and for the budget that I had set aside. I highly recommend Mr. Handyman and Paul Harris!

I was extremely satisfied with Ben from Mr. Handyman. He was prompt, professional, experienced, knowledgeable, and easy to work with. I would highly recommend him and Mr. Handyman for your home projects

DO NOT RECOMMEND! AWEFUL EXPERIENCE!
The end result: stairs that looked way worse than when I started. A $1200 bill. TWO nights of poor sleep due to house smelling of high VOC chemicals. Four hours removing all decorative trim that he left sticky with Klean Strip and scraping and cleaning with mineral spirits then soap and water to get rid of the smell, a broken stair tread, a set of stairs in worse condition than before Mr. Handyman arrived, damaged walls and floor outside of the project area, a bigger project, and I still need to buy paint to just cover it (or pay to replace all the treads and refinish everything).

How it began: I needed a set of stairs refinished and their estimate was 6-8 hrs and $780-1000. We confirmed a date, 3 months out, and I reached out the day before since I hadn’t heard from them and they hadn’t actually booked me. We rescheduled for a few weeks later.
The handyman showed up, looked at the project and immediately left for an hour to go to two different stores to get supplies. He came back and spent another hour setting up dust guarding before sanding 1 step and deciding it had 2 different coatings and he needed to go back to the store to buy Klean Strip Premium Stripper. At this point I’m more than $500 in.
He then used the product on the stairs with a ventilator for himself but did not open any windows and I was working from home that day. The product specifically says “IMPORTANT: Do not apply to floors or large surface areas because fire and health safety risks will increase dramatically.” Then the handyman did not purchase odorless mineral spirits to clean it after use because he wanted to save me the $9 for the product and “just work harder”.
Mid-afternoon he showed me the stripped stairs and a few sanded stairs. It looked AWEFUL. I did not want to spend more than a day of work on this project or I would have dealt with it myself, differently. I asked him to sand smooth the worst surface issues and get as much done in the remainder of the day. He did not target the rough areas other than sanding the step he had broken, which needs replacing anyway.
Then I had to listen to the handyman’s life story for more than an hour after he finished working, which was scary and very unprofessional. Not someone I want back in my home. Side note – it was shellac and the handyman clearly didn’t know how to deal with it. They eventually sent an actual flooring knowledgeable handyman to give an estimate on what it would take to fix it and he estimated another full day and was very confused about what the first guy did. So, Mr. Handyman really should have estimated $2500 to refinish some old stairs to an attic?

As a single woman living alone I so appreciate that they text the picture of the person who is coming to do the work. Adds a level of assurance and safety. Also the work is great!

Karl’s work was excellent. He repaired my walk-in closet system that fell off the wall. He re-installed it and made it better and stronger than it was before. Great value too! I will be using this company for all my projects requiring the assistance of a handyman