- 3311 E 84th Ave #8, Anchorage, AK 99507
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Moss Boss”?
Customer feedback is predominantly negative, with multiple reviews highlighting unprofessional behavior, poor communication, and unmet service expectations. Many customers express frustration over difficulties in reaching the owner, receiving rude responses, and incomplete services. Issues with product effectiveness and service fulfillment are also notable, leading to a lack of trust in the company's reliability. Some reviews do mention positive experiences, but they are significantly outnumbered by the negative ones, indicating serious concerns about overall customer satisfaction.
What Users Like The Most
- Great service, with good communication, cleaned my roof for a fair price always recommend Moss Boss, for almost any roof concern.
- I met Mike Kennedy by chance/luck at a Walmart parking lot. After seeing his business promotion in his car I asked him if he could stop by to give me a quote.
- It's hard to find a reliable roofing company in Anchorage unless you want to wait a year or more. Moss Boss does roof replacement now and they were professional and did a great job.
What Users Like The Least
- Very unprofessional. ... every interaction online is hostile and rude.
- Mike has been completely unresponsive. ... I do not recommend this company.
- Owner doesn't read his messages and when I called him on it, he called me rude and wrote in vulgar language.
Recommended Reviews
Very unprofessional (see most prior reviews). I watched his business spray a house down the street with a small pressure washer rated to 1700PSI. They claim on website not to use pressure washers, but don't be fooled. I warned all my neighbors after what I saw. There's nothing "soft" about their method. Beware this grifter. Plus, every interaction on line is hostile and rude. Give your money to someone else and save your roof.
My mother purchased a warranty, where this company is to check her roof yearly. Mike has been completely unresponsive. I am more than happy to help my mother file a law suit. Mike, contact my mother within 10 days, or that's exactly what we will do. As you can imagine, I do not recommend this company. I will also file a Better Business Bureau complaint.
Their moss removal product/system doesn’t work well. In 2022, because of the rain after the preventive treatment on my five year contract, a worker came back and reapplied the treatment that year. By the fall, there was a lot of moss on my roof. When I noticed and was going to contact the company, we had the early snowfall that year that never melted. My roof had to wait until 2023. In 2023, Moss Boss didn’t fulfill the contract. Despite contacting the owner a couple of times and being told they would come out next week or soon, they never came in 2023 so I received no service for one of the years on my five year contract. We did have a rainy 2023, so that probably contributed to their inability to perform the preventative treatment in 2023. This year, the last year of my contract which expired in August (but I only received four years of service), the treatment was applied in May. It appeared to work, but my roof now has A LOT of moss on it. My contract has now expired. Next year, I will need to find another company to remove the moss on my roof. I believe the product worked in May, but the moss was back - even worse than before the treatment - within three months.
- 3311 E 84th Ave #8, Anchorage, AK 99507
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated