Logo of Moffitt Dodge Chrysler Ltd

Moffitt Dodge Chrysler Ltd

  • 205 NB-170, Oak Bay, NB E3L 3X8, Canada
  • Metal Roof
  • Slate Roof
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Moffitt Dodge Chrysler Ltd, located at 205 NB-170 in Oak Bay, we pride ourselves on our versatile range of services, including roof waterproofing, leak repair, cleaning, rubber roofing, attic insulation, and soffit installation. Our expertise allows us to effectively manage both residential and commercial projects, ensuring that we meet the diverse needs of our clients in Oak Bay and the surrounding areas. Our well-coordinated team is committed to delivering durable, high-quality results with a strong focus on organization and attention to detail. We understand the complexities involved in each project and work diligently to ensure that every aspect is handled thoroughly. With a reputation for reliability, we are dedicated to providing long-term value for all our customers, making us a trusted choice for your roofing and insulation needs.

What people say about “Moffitt Dodge Chrysler Ltd”?

The majority of customer reviews reflect a positive sentiment towards the dealership, highlighting the effectiveness of their sales team and strong communication throughout the buying process. Many customers appreciated the friendly and helpful staff, noting that the atmosphere is welcoming and non-pressuring. However, there are significant concerns from some reviewers regarding the handling of more complex repairs, particularly related to insurance jobs. These negative experiences indicate that while the sales aspect is praised, service and repair work may require improvement.

What Users Like The Most

  • They have your best interest at heart and no pressure at all.
  • Excellent sales team and very friendly atmosphere.
  • Polite and friendly staff.
  • The entire process could not have been any better.
  • They understood that this was a large financial investment and were the total opposite of the 'pushy salesman' stereotype.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Good 4.3
Out of 12 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Marc Doucette
Jul 18, 2025

Dan and Jeremy are a great sales team. They have your best interest at heart and no pressure at all. Very prompt with communication. Highly recommend!

Amanda Soucy
Feb 26, 2025

At first they seemed really great to deal with, We had a good initial experience getting some work done to our Dodge Ram. So we trusted them with an insurance job, it was much bigger than our first job.
With the insurance job they left us to drive our truck until a rim, that was on back order had arrived at their shop. The truck needed a four wheel alignment but they didn't do the work until the rim arrived (4 months later). This RUINED our brand new tires, that we bought only two months before the accident. They threw out the tires because they said they were a hazard. They were only on the truck for 6 months before they went to the garbage pile.. They claimed it was our lift kit that ruined the tires.
Adrian in the service department acknowledged that the alignment could have done this to the tires, but Dexter in the collision center refused to add the tires to the claim or to acknowledge that it was them not fixing the alignment initially that caused the tires to wear.
We never had an issue in the last three years, with the truck wearing tires because of the lift kit. The lift kit was in the truck when we bought it from a different dealership.
It took them 5 months to finish the job, and we had to chase them to finish the work.
They weren't willing to be accountable for mistakes that were made on their part, and will now cost us more. Wasn't much care for their customer in this situation. Highly recommend you go elsewhere if you want a dealership you can trust. We won't be returning.

Very disappointed.

Stan Oag
Apr 22, 2024

This dealership is excellent! Easy to deal with, not high pressure, genuinely concerned with what was best for me. I am very pleased with the entire experience.

Nancy Durelle
Aug 17, 2022

Excellent sales team and very friendly atmosphere... we have high hopes that ongoing service will match sales team approach. Had several friends recommend this dealership for good value for money and for regular maintenance/repair work. Looking forward to a long happy relationship with this company.

Carrie Scott
May 19, 2021

Polite and friendly staff. If you are looking to buy a new or used car this is the place to go. The staff is always so helpful.

Craig Kelly
Mar 25, 2021

The team at Moffitt is great. We recently bought a new Pacifica from them and the entire process could not have been any better. Ed Mackie was excellent to deal with, his communication was prompt and precise which gave us great confidence. He was very patient and found a Pacifica that had everything that we wanted, and then some!

The owner, Ralph Moffitt, was very welcoming and was also involved in the buying process. We could tell that Mr. Moffitt truly cares about his customers' satisfaction.

We are glad we made the 1 hour drive to buy from Moffitt, and it certainly will not be the last vehicle we purchase from them.

I would highly recommend them to anyone in the market for a new vehicle!

Lorraine Calhoun
Nov 23, 2020

Enjoy the friendly mechanics that work there very friendly people in the shop as well as in behind the counter really good at making sure your vehicle is safe for the road and we'll let you know if anything wrong on the car

Andrew L
Jul 2, 2019

Pat and the team at Moffitt Dodge were incredibly helpful, knowledgeable and friendly in our search for a used vehicle. The care and time they took to sit with me and my wife was greatly appreciated. They understood that this was a large financial investment and were the total opposite of the "pushy salesman" stereotype. We refer them every chance we get!

Laura Griffin
Feb 16, 2018

This is a PRECAUTIONARY WARNING to anyone new to the area looking for a reputable dealership to do business with. I wish I could give these people a NEGATIVE star. Worst company I've ever had the misfortune to come across. They wanted $15,000 PLUS to fix our vehicle that my husband managed to do for $1.49. Yes, one dollar and 49 cents. Read on!!!

We took our Jeep Grand Cherokee (diesel) to them because it had difficulty starting. After they ran their "diagnostics" they advised we needed a part for our fuel injection system, which they had to order from Montreal, so we had to leave it at the dealership overnight until the part came in the next day.

The following day, they called to tell us what the bill was and we gave them our VISA number to pay over the phone, since we would be picking up the Jeep after they closed. Several days later, while doing my banking online, I noticed that we had actually been charged $250+ OVER what they had quoted. Unscrupulous business practices doesn't even come close to how I feel about that.

We still had trouble starting the Jeep and arranged to have it go back in for more work. I should have taken the cue from the $250 overcharge on the VISA, but they were the closest and were already familiar with the vehicle and had done their 'diagnostics'. I thought they should be fairly close to figuring out what the problem was.

After another wasted day, they gave me the 'grim' news that the vehicle should be scrapped and we'd be lucky to get $2500 for it (keep in mind, this is AFTER the $1,000 we had just given them to fix it). OR, they could order in 2 parts that totalled almost $10,000 (with labour on top of that), but they would not guarantee that it would even work afterwards. And NO, the parts were not returnable, should the problem still exist.

To say I was distraught is an understatement. This fully decked out and loaded vehicle was not anywhere CLOSE to being in scrap-worthy condition, with relatively low mileage for a diesel at just over 200,000 km. and in near pristine condition.

We managed to get the Jeep started so I could get home and we decided to leave it until my husband had a chance to look at it himself, even though he is not a mechanic. He went online and did a little bit of research. Went outside, opened up the hood, and took the cap off the battery.....almost no water inside. We got a jug of distilled water for $1.49 and our Jeep is now running again.

These crooks (and I am being nice about this) wanted what would have amounted to almost $15,000 (with labour), plus the original amount (including the overcharge on our VISA) to fix a problem (WITH NO GUARANTEES!!) that my husband did for $1.49. The problem was the battery!!! The BATTERY!!!

Wouldn't you think that would be one of the first things they checked? At most, they could have said we needed a new battery, even if they didn't check the water levels and it would have been a bill totalling less than $300. And these people are supposed to be 'experts'.

I'm pretty sure that the part which had been ordered in from Montreal that did not fix the problem was never needed in the first place, so there was $1,000 wasted for no reason.

I wouldn't take a tricycle to this dealership to be fixed. Stay away! It's worth the extra time it would take to either find a local mechanic with a good reputation, or to drive some distance to find another Chrysler dealership.

John Gardner
Dec 20, 2017

After a bad experience with a deer, Moffatt Dodge body shop got the van back on the road. A few squeaks but back together.

Kristen Crabtree
Sep 28, 2017

We are on a long road trip and we needed to have our fuel filter replaced on our ram 2500. We called a place at our nest next destination and they told us it would be a week and a half before they could get us in. We panicked! On the off chance that there was something near us we googled and found this dealership. They got us in with no questions asked! Turned it around quickly and completed the repair and service items promptly... and did it with a smile. Great place!

Lana Poirier
Sep 14, 2017

Super place to buy cars. They go the extra mile in making sure the cars they sell are in immaculate condition. Thanks

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  • 205 NB-170, Oak Bay, NB E3L 3X8, Canada
  • Metal Roof
  • Slate Roof
  • Green Roof
  • TPO Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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